CUSTOMER CARE

At InterContinental Hotels & Resorts we understand that you want to enjoy authentic and enriching experiences whenever you travel and we are committed to providing you with those experiences.

Guest Relations

We hope you find everything that you need on our site and we welcome your feedback on our web site.

We also welcome your feedback on a recent stay with us.

Book with Confidence

Every hotel reservation booked through our web site is guaranteed to have the best rate publicly available on the Internet worldwide. We guarantee your room or your first night is on us. We do not charge booking fees for reservations made direct with us. We take your privacy seriously and work to protect you. All personal information you provide is secure and encrypted.

Hotel Reservations

You can make, view, modify or cancel reservations on our web site. If you prefer, you can also call us at the worldwide reservation office nearest to you.

Meetings and Events

InterContinental Hotels & Resorts present a wide variety of meeting and event venues online - from comfortable and practical to luxurious. If you prefer, please call 1-800-MEETING in the US & Canada, or your nearest worldwide reservation office.

Priority Club Rewards

Have questions about Priority Club Rewards? Visit our Frequently Asked Questions page. If you need assistance regarding missing stays or point postings, please submit a Point/Stay Discrepancy Form. For any other information regarding the Priority Club Rewards programme please call your nearest Priority Club Rewards Service Centre.

Member Materials

Lost or misplaced your card? Visit the Member Materials section of your Account to obtain a new member card.

Employment Opportunities

Learn more about opportunities to join InterContinental Hotels & Resorts.

Hotel Franchise & Development Opportunities

Learn more about franchising or developing hotels with us.

Affiliate Programme

Our Affiliate Programme provides users with access to thousands of hotels around the world. Join now and start earning a percentage of consumed bookings generated from your web site.

Hotel Directory

View hotel listings for all InterContinental Hotels & Resorts around the world.