If you're having trouble accessing Google News, try these steps first:
- Restart your computer.
- If that doesn't work, verify that you're able to reach other sites on the Internet. For instance, try connecting to www.netscape.com or www.redhat.com
- Quit and relaunch your browser application, and try to connect to news.google.com again.
- Try clearing your browser's cache.
If you're still unable to connect to Google News, here are some additional suggestions to consider:
- If you're accessing Google from behind a firewall, proxy, or anti-virus program, disable the program and try accessing the site again. These programs could be configured incorrectly, and as a result, you may have problems accessing sites on the Internet; if disabling the program resolves the problem, you may want to consult the program's online support center for assistance.
- If you're on a computer network, can others on your network access Google News? If you're at a school, library, or other public place, then network-security applications may prohibit you from accessing certain sites on the web.
- Do you have the latest version of your browser? If not, downloading it may resolve the problem.
- If you're running Microsoft Windows, do you have the latest updates and patches from Microsoft? If not, you can get them at http://v5.windowsupdate.microsoft.com/windowsupdate/v6/default.aspx?ln=en-us
If none of the above suggestions help, you can try
deleting your browser's cookies. Please note that while deleting your cookies may resolve this problem, it will also remove your saved settings for sites you've previously visited.
If you've followed these instructions and are still having trouble connecting to Google News, please
let us know.
