Users Support Specialist - MIS/Systems Department
OSI-New York
Application Deadline: May 29, 2009
The Open Society Institute works to build vibrant and tolerant democracies whose governments are accountable to their citizens. To achieve its mission, OSI seeks to shape public policies that assure greater fairness in political, legal, and economic systems and safeguard fundamental rights. On a local level, OSI implements a range of initiatives to advance justice, education, public health, and independent media. At the same time, OSI builds alliances across borders and continents on issues such as corruption and freedom of information. OSI places a high priority on protecting and improving the lives of marginalized people and communities.
Investor and philanthropist George Soros in 1993 created OSI as a private operating and grantmaking foundation to support his foundations in Central and Eastern Europe and the former Soviet Union. Those foundations were established, starting in 1984, to help countries make the transition from communism. OSI has expanded the activities of the Soros foundations network to encompass the United States and more than 60 countries in Europe, Asia, Africa, and Latin America. Each Soros foundation relies on the expertise of boards composed of eminent citizens who determine individual agendas based on local priorities.
Working under the supervision of the director of Information Systems in New York, the technician will provide technical support services to the staff of the Open Society Institute in New York and affiliated offices.
Responsibilities
- Provide technical support services on Microsoft Office suite package: Outlook, Word, Excel, PowerPoint; Internet Explorer
- Assist with PC/laptop, printers and various hardware setup, support, maintenance and troubleshooting, software installation and network hardware configuration,
- Assist with hardware and software inventory maintenance
- Provide technical support for OSI offices in New York, Baltimore, DC and 1700 Broadway and other affiliated offices
- Assist with software development troubleshooting, support and training
- Fixed Assets and hardware and software inventory management
Qualifications
- College student/Senior High School student with Computer Science or related major
- Knowledge of Microsoft Windows XP operating system
- Knowledge of TCP/IP Protocol, networking concept and operation
- Experience setting up Windows XP computer in Windows 2003 networking environment
- Detail-oriented, flexible and able to work in fast-paced environment
- Availability to work 20 hours/week
Duration
May - August 2009
Compensation
Hourly rate commensurate with experience. Lunch provided.
To Apply
Please email resume and cover letter with salary requirements before May 29, 2009, to: humanresources@sorosny.org. Include job code in subject line: SA-SYS/MIS
OR
Open Society Institute
Human Resources - Code SA-SYS/MIS
400 West 59th Street
New York, New York 10019
FAX: 212.548.4675
No phone calls, please. The Open Society Institute is an Equal Opportunity Employer.