Billing
Please note that the hospital bill and the bill from your doctor will be separate. Have your insurance information verified upon your arrival at the hospital for services, and provide any necessary authorizations and/or referrals at the time of service. If the insurance information, authorizations, or referrals are not provided at the time of service, you will be required to sign a financial responsibility form agreeing to pay for the services not covered or denied by your insurance.
Hospital Bill
You will not receive a hospital bill until Georgetown has received all payments from your insurance company. Your insurers will send you statements of their payments made to the hospital. These statements also outline any amount for which you may be responsible. Call your insurer or employer's benefits office for details on your insurance or benefit policy coverage. If you do not have insurance, you will be billed directly.
Doctor Bill
You will be sent separate bills from your Georgetown University Medical Center doctors. If you have questions about a doctor's bill, please call the office phone number listed on the bill.
If you have questions about what services are covered at Georgetown, check with your health plan or your company's benefits office. They will have the most detailed information about your coverage. You can also call our Office of Managed Care at 202-444-1725 to determine if your plan is accepted at Georgetown.
Customer Support
By calling 703-558-1400 or toll free 888-896-1400 you can reach our customer service division. There you will find representatives trained to assist with any questions, concerns, or comments that you may have about your Physicians or Hospital bills.
Your statement may look like one of the following:
 Go to Physicians' and Hospital Unified Billing Services
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