Chinese Français

   



You want to contact...

TelNat: customer service
Insurance
Direct Brokerage
Internet Banking Solutions
Financial
Natbank Florida
Securities
Trust
MasterCard
President office









Useful links
Branch locator
Change of address

Holiday Calendar 2009

President office
Designated offices
Client sollicitation











TelNat - National Bank customer service


Personal services

Business services

Triangle rougeSchedule

6 a.m. to midnight
7 days a week

7 a.m. to 7 p.m.
Monday to friday

Triangle rougeInternet E-mail E-mail
Triangle rougeTelephone





Montreal region
514 394-5555

Toll-free number
1 888 4 TelNat
(1 888 483-5628)

Montreal region
514 394-6611

Toll-free number
1 877 394-6611

Triangle rougeATS 514 394-6742 514 394-6742
(hearing impaired) 1 866 494-6742 1 866 494-6742

Top of page

National Bank Insurance


Triangle rougeE-mail
Triangle rougePhone

Montreal region
514 871-7500

Toll-free number
1 877 871-7500

Monday to Thursday
8:00 a.m. - 5:00 p.m.
Friday
9:30 a.m. - 5:00 p.m.

Triangle rougeAddress 1100 University, 11th floor
Montreal (Québec)
H3B 2G7
Triangle rougeInternet Insurance solutions

Top of page

National Bank Direct Brokerage Investor services


Triangle rougeE-mail
Triangle rougePhone
Montreal region
514 866-6755

Toll-free number
1 800 363-3511


Monday to Friday
8:00 a.m. - 8:00 p.m.

Triangle rougeAddress 1100 University, 7th floor
Montreal (Quebec)
H3B 2G7
Triangle rougeInternet National Bank Direct Brokerage

Top of page

National Bank Financial


Triangle rougeE-mail
Triangle rougePhone

Montreal region
514 879-2222

Toll-free number
1 800 361-8838

Monday to Friday
9:00 a.m. - 5:00 p.m.

Triangle rougeAddress 1155 Metcalfe, 5th floor
Montreal (Québec)
H3B 4S9
Triangle rougeInternet National Bank Financial

Top of page


Internet Banking Solutions

Personal Internet Banking Solutions

Triangle rougeE-mail
Triangle rougePhone

Montreal region
514 394-5555

Toll-free number
1 888 4TelNat
(1 888 483-5628)

6 a.m. to midnight
7 days a week

Triangle rougeInternet Internet Banking Solutions

Internet Banking Solutions inc.

Triangle rougeE-mail
Triangle rougePhone

Montreal region
514 394-2057 (option 3)

Toll-free number
1 800 910-4001 (option 3)

Triangle rougeInternet

Internet Banking Solutions inc.

Top of page

MasterCard

To talk to one of our customer service representatives or to report a card that has been lost, stolen or retained by a banking machine, please call us.

Triangle rougeE-mail
Triangle rougePhone

Toll-free number
1 888 969-2273

24 hours a day
7 days a week

Triangle rougeAddress Solutions of electronic payment
600 De la Gauchetiere street West, office 1845-4
Montreal, Quebec
H3B 5B1
Triangle rougeInternet MasterCard

Top of page

NatBank


Triangle rougeE-mail
Triangle rougePhone

Pompano Beach branch
954 781-4005

Hollywood branch
954 922-9992

Triangle rougeAddresses 1231 S. Federal Highway (US.1)
Pompano Beach, Florida 33062

4031 Oakwood Blvd (Stirling & I-95)
Hollywood, Florida 33020
Triangle rougeInternet Natbank

Top of page

National Bank Securities Advisory Service


Triangle rougeE-mail
Triangle rougePhone

Montreal region
514 871-2082

Toll-free number
1 888 270-3941

Monday to Friday
8:00 a.m. - 8:00 p.m.

Triangle rougeAddress

1100 University street, 7th floor
Montreal, Quebec
H3B 2G7

Triangle rougeInternet

Investment solutions

Top of page

National Bank Trust

Triangle rougePhone Montreal
514 871-7240

Quebec
418 652-9711


Monday to Friday
8:30 a.m. - 5:00 p.m.

Triangle rougeToll-free Montreal
1 800 463-6643

Quebec
1 800 951-9711

Triangle rougeAddresses

1100, University, 10th floor
Montreal, Quebec
H3B 2G7

2600 Laurier
Tour de la Cite
Niveau B2, Suite 260
CP 10,325
Quebec, Quebec
G1V 4V7

Top of page

Change of address

Moving? Don't forget to give us your new address and we'll make the necessary changes.

  • TelNat
514 394-5555 or 1 888 4 TelNat (1-888-483-5628)
  • Internet
Internet Banking Solutions
(« Profile » option)
  • Branch
Visit one of National Bank's branches.

Top of page

Client solicitation

From time to time, the Bank contacts its clients to tell them about special offers, conduct satisfaction surveys, carry out renewals, etc.

If you no longer wish to be solicited by the Bank, please contact TelNat or visit your branch to speak with a representative.

Top of page

President office


You can write to Mr. Louis Vachon, President and Chief Executive Officer of the National Bank, by email.
All e-mails received will be processed promptly.

Top of page

Designated offices (support orders and support provisions)

In compliance with the Support Orders and Support Provisions (banks and Authorized Foreign Banks) Regulations and Support Orders and Support Provisions (Trust and Loan Companies) regulations, the following offices have been designated by the National Bank of Canada for the service of enforcement notices in respect of the below noted provinces.

Triangle rougeAlberta, Northwest Territories, Nunavut, Yukon
Calgary Branch
301 – 8th Avenue South West
Calgary, Alberta T2P 1E4
Triangle rougeBritish Colombia
Vancouver Branch
555 Burrard Street
Vancouver, British Colombia V7X 1M7
Triangle rougeManitoba
Winnipeg Main Branch
179 Provencher Blvd.
Winnipeg, Manitoba R2H 0G4
Triangle rougeNew Brunswick, Newfoundland, Nova Scotia
Assistance Center
735 Main Street, Suite 201
Moncton, New Brunswick E1C 1E5

Triangle rougeOntario
Assistance Center
310 Front Street West, 7th floor
Toronto, Ontario M5V 3B5

Triangle rougePrince Edward Island
Charlottetown Branch
NBC Tower
132Kent Street
Charlottetown, PEI C1A 7L1
Triangle rougeQuébec
Assistance Center
450 St-Jean-Baptiste Avenue, Suite 100
Quebec, Quebec G2E 6H5
Triangle rougeSaskatchewan
Saskatoon Branch
116 2nd Avenue South
Saskatoon, Saskatchewan S7K 1K5

Triangle rougeNATCAN Trust Company designates the following office for all provinces :
C/o Assistance Center
450 St-Jean-Baptiste Avenue, Suite 100
Quebec, Quebec G2E 6H5

Top of page

Notice to members (Quebec only)

Class Action
Costs of a credit line to individuals

Top of page