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Frequently Asked Questions

What is iPlayer? / How can I watch a programme I've missed?

With BBC iPlayer you can catch up with the programmes you've missed during the last 7 days - or want to watch again - by downloading them to your computer. Find out all about BBC iPlayer

How can I get a DVD/video of a BBC TV programme?

The quickest way to find out is to check the BBC Shop or other online DVD/video stores.

What was the music in a BBC TV programme?

Unfortunately, we are unable to supply details about the music in programmes. Please see How can I ask a question about BBC TV for suggestions of other ways to find this information.

Where can I ask a question about a BBC TV programme?

Although we'd like to be able to answer all your questions about BBC TV programmes, answering so many queries would cost us a lot of time and money (both of which we'd prefer to spend on our programmes) so we ask you to try to find the answer yourself before sending us an email.

The best place to start is with the programme's webpage, if it has one. Use the search box above to find these.

There may also be information about the programme elsewhere on the web. We'd suggest using the BBC search box above or another search engine to find this.

Alternatively, you may like to ask other BBC viewers at the Points of View messageboard, or other web forums. Other viewers may well be able to find answers quicker for you than we can - for example, they may be able to instantly identify a piece of music or a location which would take us several days to track down.

For other enquiries, visit the BBC Help website. Please note that in most cases you will not receive a personal reply, but all emails are read.

How can I send a comment about a BBC TV programme?

If you'd like to discuss BBC TV programmes with other viewers visit the Points of View message board.

To make a complaint visit the Complaints site.

For other comments, visit the BBC Help website. Please note that in most cases you will not receive a personal reply, but all emails are read.

How can I take part in a BBC programme, or watch a show being recorded?

To find out which BBC shows are looking for contestants or contributors, visit Be On A Show.

For tickets to recordings of BBC shows, visit Tickets.

To book a tour of BBC Television Centre or find out how to visit other BBC premises, visit BBC Tours.

I'm having problems receiving BBC television.

Please visit BBC Reception Advice for information and advice.

How can I pitch an idea for a BBC TV programme?

Please visit the BBC's commissioning website.

Where can I ask questions or send comments about general BBC issues?

Please visit the About the BBC website.

How can I contact the bbc.co.uk/tv web team directly?

If you'd like to contact us about bbc.co.uk/tv, or your point isn't covered above, please visit the BBC Help website.

What programmes are coming soon on the BBC?

Details of new programmes coming soon to the BBC can be found on the coming soon homepage.

Explore the BBC

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