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Help forum > Google News > Google News Publishers - Troubleshooting > our site is no longer in google news - help please
our site is no longer in google news - help please
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Giuseppe-P
Level 1
3/16/10
Hi,

Our tech website, www.shuttervoice.com is no longer being indexed by Google News from today

Is this just a technical problem with the website or something else?

Thanks for your help.
Replies 1 - 10 of 10
methode
Top Contributor
3/17/10
Hi Giuseppe,

Please make the titles on your individual pages inline, i.e. not clickable here: http://www.shuttervoice.com/​3146/nintendo-to-hit-the-​market-soon.html .
Having the title linked is known to cause indexation issues.

Hope this helps.
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Giuseppe-P
Level 1
3/17/10
Hi
thanks for the reply, but i don't think this is something to do with the site not index anymore as all the other url are correct
Regards
G
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methode
Top Contributor
3/17/10
Well, I offered this advice for a few hundred publishers already. It's up to you to take my advice or not.

Have a great day and good luck solving your issue.

Gary
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Giuseppe-P
Level 1
3/17/10
Hi Gary,

so basically because of one link not being inline all the others are not working too?
example http://www.shuttervoice.com/​3244/sce-studios-depend-on-3d-​ps3-games.html its this inline?
by inline, do you mean that both permanent link and title need to be the same?

thanks
G
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methode
Top Contributor
3/17/10
No, by inline I mean that the title or permanent link as you call it, shouldn't be a link.

For example the title on the page you've linked to, the title is "SCE Studios Depend on 3D PS3 Games". It's a link, I can click it and will take me back to the same page currently I'm on. It has to be standard text and not a link.


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Giuseppe-P
Level 1
3/17/10
but this was always like this and we never had problems with it and all our other sites have that like techpoint.it and they are in google news. so are u telling me that this is the reason why our sites is not longer in google news?
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methode
Top Contributor
3/18/10
No, I'm saying that this is an issue which always causes indexation issues and that I won't look further into the potential issues because I'm 90% sure that if you fix this, your indexation issue will be gone.

Anyways, this is a user-to-user forum and you've came here for advice. I offered you my best shot so I don't understand your skepticism. 
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r39525
Level 1
3/18/10
It has always been considered poor interface design to have links on pages which link back to themselves.You can't expect help from an actual Google employee who actually knows how their software works. Google just doesn't roll that way. Mr. Methode is offering advice based on his experience which he believes has worked in the past.

It might be true or, like so many things on the Internet, it might just be superstition which becomes folklore in the absence of dependable customer support. It's not much different from the advice I've gotten from calling Microsoft or Apple for help. I often reach paid staff that know less about their system than I do. I no longer bother with official support as I've had universally poor results.

I do, however, understand why you are skeptical of an explanation which you don't understand. But it's software and who knows what idiosyncrasies (sometimes referred to as bugs) it may have.

Google's model is experiment, experiment, experiment, as Google's Chief Economist, Hal Varian, recently advised the newspaper industry. So why not try changing your code so pages don't link to themselves and see if it makes any difference. Even if it doesn't, it's a UI improvement.

Of course the folklore is that once Google has dropped you it may never pick you up again. Who knows. Google has even dropped its own employee blogs. I don't think their being evil on purpose. (They're not bad ... their just programmed that way. --- paraphrased from Jessica Rabbit.) 
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methode
Top Contributor
3/18/10
Robert, this is not folklore or tall-tale; if you would have taken the time to search through the forum posts from the past year or the Google News Help Center, you would have understood that having the article titles linked on the individual article pages causes indexation issues. Period. Please, if you don't understand something, don't make speculative statements about it.

Regarding the Google Employees, again, if you would have taken the time to search through the forum, you would have seen that Inbal, our Forum Fairy is one of the most active posters on this board who actually offers top-notch and friendly support, unlike on the Apple or Microsoft forums where you get automated or canned responses usually.

I have never heard about your tall-tale, "[...] once Google has dropped you it may never pick you up again [...]". Just because you potentially had a site which you were unable to re-include in the index, this statement doesn't has to be true. In fact, it doesn't even has a core which might be true, so I wouldn't even call it folklore.

Dissecting your post further, the "experiment, experiment, experiment" model in fact was the way how the World's most used products were invented. See invention of the incandescent light bulb.

I'm out of this thread. The OP may follow my advice or, since Google News has a contact form reserved for publishers, may try to reach the News staff and get support from them directly.
References:
[1]
Contact Us(Web)
www.google.com
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r39525
Level 1
3/18/10
Perhaps I posted out of turn in a moment of frustration. Now I am properly chastised but still frustrated ... but that's not your fault.

Please accept my humble apology.

Peace.
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