Fixed Income E-Trading Tradedesk Support Representative Job Requisition Number: 26638 Asia Pacific Singapore - SGP

The Company

Bloomberg is the world's most trusted source of information for businesses and professionals. Bloomberg combines innovative technology with unmatched analytic, data, news, display and distribution capabilities, to deliver critical information via the BLOOMBERG PROFESSIONAL® service and multimedia platforms. Bloomberg's media services cover the world with more than 2,200 news and multimedia professionals at 146 bureaus in 72 countries. The BLOOMBERG TELEVISION® 24-hour network delivers smart television to more than 240 million homes. BLOOMBERG RADIO® services broadcast via SIRIUS XM Radio and 1worldspaceTM satellite radio globally and on WBBR 1130AM in New York. The award-winning monthly BLOOMBERG MARKETS® magazine, Bloomberg BusinessWeek magazine and the BLOOMBERG.COM® financial news and information Web site provide news and insight to businesses and investors.

The Role

Bloomberg's Global Execution Business is expanding and we therefore have an exciting opportunity, for a Tradedesk Support Specialist, within Fixed Income Electronic Trading Support.

Bloomberg's FI E-Trading is a dedicated support team covering issues regarding all aspects of Fixed Income Electronic Trading on Bloomberg. Client interaction is made through live helpdesk chats, telephone calls and requests from other internal departments.

Bloomberg is looking for candidates who have experience in a similar role within the financial markets. Proven experience in a customer service role is an essential.

Responsibilities:

Addressing client queries including but not withstanding:
- Providing support in fluent English and one other Asian Languages (i.e Mandarin/Cantonese)
- Trade Order Management Systems - Electronic Trading - staging and routing
- Liaising internally with Programming, Sales, Business Development, Data and Technical Support.

Qualifications:

- Bachelor's degree or equivalent work experience.
- Proven experience and/or knowledge of the Financial Markets, Fixed Income and
Fixed Income derivatives)
- Multi-tasking skills and ability to work well under pressure.
- Attention to detail with strong problem solving and customer service skills.
- Knowledge of Electronic Trading Systems
- Knowledge of FIX and Connectivity/ Networks would be desirable
without the language specicifications, and include more of the general ADSL
- Fluency in English and another Asian language is essential.

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