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By clicking 'I Agree', and submitting your application, you consent to Bloomberg processing your data in the manner outlined above.
In the course of submitting your application, you will be providing Bloomberg with your personal information. You consent to Bloomberg using that information for the purpose of considering your suitability for employment, as well as for general internal statistical analysis and reporting purposes, including candidate activity and demographic reports. Bloomberg will process your information in compliance with applicable laws on privacy and data protection.
If we do not employ you at this time, you agree that we may retain and use the information that we obtain as part of your application process so as to be able to consider your application later if a suitable position becomes available and, if appropriate, to refer back to this application if you apply again. If at any time you no longer want Bloomberg to consider your application, please let us know at
Careers- Feedback, in which case your information will be stored securely for no more than one year from the date of notification and access to it will only be made if and to the extent necessary for legal and regulatory purposes.
Bloomberg is a global company and you therefore consent to Bloomberg processing your information on its servers in the United States of America. Bloomberg is committed to compliance with its privacy obligations and for that reason will apply the Safe Harbor Privacy Policy when processing your information on its US servers. If you are applying for a position outside the EEA and US, you agree that Bloomberg may also process your information on its servers in the country in which the relevant position is located and comply with the privacy legislation in that country. In processing data either in the US or any other country, employees of Bloomberg will only access your information where necessary:
- to consider your suitability for employment;
- for general statistical analysis and reporting purposes; or
- to comply with legal or regulatory obligations.
Where required, your information may be disclosed to law enforcement, regulatory or other government agencies, or third parties where necessary to comply with legal or regulatory obligations or requests.
If you are offered a position of employment at Bloomberg, such offer and continued employment is contingent on the satisfactory results of both reference checks and a background search.
You are responsible for ensuring that the information you submit is accurate and up-to-date. You may review or update your personal information at any time using this site or by contacting us at
Careers- Feedback. At the same time, by clicking 'I Agree' and submitting your application, you agree that we may use third parties to verify your information. However, we will not seek any additional data from those third parties without your explicit prior consent.
By clicking 'I Agree', and submitting your application, you consent to Bloomberg processing your data in the manner outlined above.
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Global Technical Support Representative - Korean Speaker
Job Requisition Number: 27219
Asia Pacific
Singapore - SGP
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The Company
Bloomberg is the world's most trusted source of information for businesses and
professionals. Bloomberg combines innovative technology with unmatched analytic, data,news, display and distribution capabilities, to deliver critical information via the BLOOMBERG PROFESSIONAL® service and multimedia platforms. Bloomberg's media services cover the world with more than 2,200 news and multimedia, professionals at 146 bureaus in 72 countries. The BLOOMBERG TELEVISION® 24-hour network delivers smart television to more than 240 million homes. BLOOMBERG RADIO® services broadcast via SIRIUS XM Radio and 1worldspaceTM satellite radio globally and on WBBR 1130AM in New York. The award-winning
monthly BLOOMBERG MARKETS® magazine, Bloomberg BusinessWeek magazine and the BLOOMBERG.COM® financial news and information Web site provide news and insight to businesses and investors.
The Role
Make the most of your IT knowledge in one of the most global and progressive financial environments in the world. Solve issues in areas including Software, Hardware, Biometric Security, Networking and much more, and provide our clients
from around the world with the best customer service available. Global Technical Support will give you a chance to use your communication and organizational skills while working with the most powerful tool in the financial industry today.By solving customers' hardware, software, and networking problems, showing them how they can maximize the benefits from their Bloomberg platforms, and providing outstanding service, you'll be given the opportunity to gain invaluable technical and customer service experience as well as to liaise closely with other departments to generate new ideas, explore new developments, and investigate complex issues. Bloomberg Global Technical Support is an exciting role that offers endless
opportunities for individuals that are driven, highly-motivated, and eager to learn.
Responsibilities
- Day to day support of all our customers in global locations.
- Telephone and remote support of our global customers.
- Knowledge share and updates amongst the team to ensure all team members have the latest information on all ongoing issue.
Requirements
- Experience of working in a help-desk environment is highly desirable
- General knowledge of IT is highly desirable
- Outstanding communication & interpersonal skills and be able to work well in
a team environment
- Excellent listening, questioning and analytical skills along with the ability
to remain calm under pressure & work in a concise, clear focused manner are
necessary
- Multitasking skills
- Must be fluent in the English language, spoken and written
- As this role covers the Korean and Asian market, ability to speak fluent Korean is a
must
- Candidates who can speak both Korean and Mandarin will be preferred
- Shift will include some weekend and public holiday cover
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By clicking the "I Agree" button below you agree to the terms of this Legal Statement.
Click "I Decline" if you do not consent and do not wish to proceed with the application.
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