Student Help





UIS Help Desks Closed Memorial Day (5/27/2010) Blackboard Upgrade Outage May 21-22 2010 (5/21/2010) Summer Hours for UIS Student Help Desk and Service Desk (5/4/2010) Media Adapter Returns and Summer Renewals (5/4/2010)	Jun 9, 10:15am-12:15pm: Getting Started With Elluminate Jun 9, 2:15pm-4:15pm: GUCalendar Jun 10, 1:15pm-3:15pm: KeySite Enterprise Training Scheduled Outages Unscheduled outages Peregrine Service Center is down - May 25, 2010	: Access+ : Blackboard Login : Directory : Email-NetID Tools : Glossary : Green IT : GUWebCalendar : How-to Documentation : Hoya Computing : Hoyamail : Information Security : Media Adapters : Policy Information : Protect Your Computer : Software Downloads : Training Classes : UIS H1N1 Resources : UIS Tip of the Week : Work for UIS

Help Desks & Desktop Support Help Desk hours and numbers, desktop support, levels of support, expected response times.	Work for UIS A job with UIS Student Technology Services lets you earn money while learning about technology.
Information for Recent Graduates Information about NetID passwords and e-mail forwarding for the Class of 2010.	Services for Summer 2010 Residents Information about telephone, cable television, and Internet services for students and program participants living in residence halls.
Downloading Music, Movies, and Software Legally Information about music, movies, and software on the Internet and where to get them legally.	New Students Web site IT Help for New Students
ResNet: Residential Networking High-speed network access from your on-campus residence and public network jacks.	Telephone & Cable Services Hoyanet Services provides telephone, voicemail, and cable TV for on-campus residents.
Computer Labs & Kiosks Campus labs and facilities available for computing, printing & mulitmedia development.	Campus Classroom Computing Classrooms with built-in computers and multimedia equipment, ordering equipment and services.
Hoyamail Georgetown's e-mail service for students.	Connecting to Georgetown Connecting through wired & wireless networks.
University NetID Services How to get and use NetIDs, NetID passwords, administrative NetIDs, aliases, & more.	Calendars Maintain and post events to your personal agenda and the University Events calendar.
Hardware Computer and printer maintenance and purchases.	Best Practices Helping you get the most out of computing and technology services.
Information Security Information, services, & tools that assist in protecting your computers, data, and electronic resources.	Software Software documentation, downloads & purchasing.
Policies and Guidelines Technology-related policies at Georgetown.	Training Training for web publishing, desktop applications, and more.
How-to Documentation GU software, hardware and peripherals user documentation.	Web Hosting & Publishing Get an account on University-maintained web servers and publish a website.
Forms View all available forms, listed by topic.	Publications E-notes newsletter and other technology publications.