Help & FAQs

BBC iPlayer Help

Can I access BBC iPlayer on my mobile phone?

BBC iPlayer is only available on mobile phones within the UK. How you can access programmes depends on your phone and network. Programmes can be played through a wi-fi connection and, for 3 UK or Vodafone contract customers, over a 3G network. The BBC is working to make BBC iPlayer available over more 3G networks.

 

Stream catch-up TV & radio

Stream live TV & radio

Download catch-up programmes

Access via 3G

Nokia 5800, E71, N86, N96, N97
Samsung Wave (S8500), Monte (S5620), Genio (B5310), Pixon (M8800), Omnia II (i8000)
Sony Ericsson W995, Satio (U1i)

Yes

Yes

Yes

Yes

BlackBerry Bold 2 (9700), Storm 2 (9520/9550)
HTC Touch HD, Touch Diamond
Nokia N95
Samsung Omnia (i900), i8510, Omnia HD (i8910), Jet (S8000)
Sony Ericsson W705, W715, C905, Vivaz (U5i)

Yes

Yes

No

Yes

Nokia N85
Sony Ericsson Aino (U10i)

Yes

No

 Yes

Yes

Sony Ericsson Xperia (X1i)

Yes

No

No

Yes

Android 2.2 (Froyo)
Apple iPhone / iPod Touch

Yes

No

No

No

What each heading means

  • Stream catch-up TV & radio: Watch or listen to programmes while connected to the internet.
  • Stream live TV & radio: Watch or listen to simulcast live broadcasts. Note that you will need to be covered by a TV licence to do this.
  • Download catch-up programmes: Download TV or radio programmes over wi-fi to watch/listen to later without needing an internet connection. If you download a programme, you can watch or listen to it for up to seven days. Devices that don't currently support the digital rights management (DRM) system that we use for BBC iPlayer can't download programmes to watch or listen to later.
  • Access via 3G: Stream live or catch-up programmes via 3G as well as wi-fi. This is currently only available for contract customers on the Vodafone and 3 networks. It's not currently available for Apple or Android devices.
  • BlackBerry: Mobile iPlayer is only enabled for the Bold 2 (9700) & Storm 2 (9520/9550) handsets. Users should download the BBC iPlayer Shortcut App from www.bbc.co.uk/mobile/bbapps/ to ensure that iPlayer works correctly.

 

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For further help you can Contact Us, or you can discuss this issue at the BBC iPlayer messageboard.