Business and management

Schumpeter's notebook

  • John Lennon

    Imagine no possessions

    Dec 9th 2010, 13:43 by Schumpeter

    IT TURNS out that the composer of "Imagine" had a hearty appetite for property, snapping up no fewer than five apartments in the Dakota, one of New York's swankiest adresses.

    The Lennons generated the most criticism from neighbors over their real estate purchases. Mr. Gruen said that in addition to two seventh-floor apartments, they bought three other apartments, to use for storage, a work studio for Ms. Ono and an apartment for guests.

    Ms. Ono, accustomed to being a scapegoat for the breakup of the Beatles, absorbed more than her share of disdain inside the building, too.

    “There was a little bit of resentment built up against Yoko, more because she kept trying to buy more apartments,” said Mr. Goldberger, who briefly served on the Dakota’s board. “I think people didn’t dare get mad at John Lennon, so she bore the brunt of any resentment.”

    But Ms. Flack defended their apartment shopping and said she wished she had bought more apartments back then, when they were less expensive. A storage unit once owned by the Lennons sold in 2008 for $801,000.

    “When you’re John Lennon and Yoko and you have all of the money in the world,” Ms. Flack said, “how come he can’t buy all that he wants?”

  • The "internet of things"

    The internet of hype

    Dec 9th 2010, 12:42 by Schumpeter

    MANAGEMENT gurus are always discovering the next big thing (and source of income). Last year it was emerging markets and "frugal innovation". This year it is "the internet of things", or, as it has rapidly become "the internet of everything".

    Over the past decade billions of people have hooked themselves up to the internet via the computer and, more recently, mobile devices. This communication revolution is now extending to objects as well as people. Imagine if all the objects in the world had all the information that they needed to function optimally. Buildings would adjust themselves according to the temperature. Ovens would cook things for exactly the right time. The handles of umbrellas would glow when it was about to rain. We long ago inserted "intelligence" into objects in the form of thermostats and the like; the internet of everything will extend this principle exponentially, giving us unprecedented control over the objects that surround us.

    The internet of everything will help solve two of the biggest problems facing the world: energy and health care. Buildings currently waste more energy than they use effectively. We will be able to cut this waste down to almost nothing. Health care is currently delivered in lumps: we visit the doctor a couple of times a year at most, and get our blood pressure checked every now and again. The internet of everything will allow us to monitor our bodily functionings all the time. A few sensors discreetly attached to the body will keep you constantly informed about how your vital functions are doing. It will also help us to keep ourselves healthy. Pill bottles will tell us when to take our medicines; wine glasses will be able to tell us when we have had enough to drink; sugar bowls will warn us about our sugar intake.

    This was the beguiling vision of the future laid out at a conference in Madrid on December 1st-3rd put on by Bankinter's Fundación de la Innovación. The conference brought together an interesting group of thinkers and businesspeople: Paul Horn, the former director of IBM Research; Neil Gershenfeld, the director of the Centre for Bits and Atoms at MIT; Joseph Kvedar, the chief executive of Connected Health; Robin Chase, founder of Zipcars; Peter Hirshberg, the former chairman of Technorati; and many more. These luminaries inevitably encouraged each other to produce ever more wonderful ideas about this emerging technology. I, as the person who knew least about the subject, was asked to throw some cold water on the proceedings. Here is a brief summary of the doubts I raised (doubts, I must say, which were listened to with extraordinary good humour by people who actually knew what they were talking about).

    Can the infrastructure support such a huge expansion of the internet? The conference took place in the Madrid Ritz, one of the world's great hotels. But the internet connection was glacial (hence, along with my congenital laziness, the recent paucity of blog postings). Many of the presenters found their presentations if not ruined, then at least rendered quasi-comical, by the fact that they could not get an internet connection. Nor is this just a charming Spanish idiosyncracy. I live an hour away from London. But my BlackBerry does not operate and many of my neighbours cannot get a functioning internet connection. It surely makes little sense to entrust "everything", from our health care to our ovens, to a technology that can easily crash. We are trying to run before we can walk.

    What about privacy? The internet of everything will allow companies and governments to collect unprecedented amounts of information on ordinary people. The police and tax authorities will be able to discover what you own, what you do with it, and whether you are living in your house, for example. Companies will be able to "anticipate your needs" for a new toaster or fridge. "Smart" wine glasses might sound wonderful in theory. But do we really want dumb objects warning us about our behaviour?

    What about catastrophic failure? The more we trust to the internet, the more dependent we are on it. The more interconnected the world becomes, the more we have to lose from catastrophic failure. Terrorist attacks, hackers' vandalism and plain old disasters could wreak havoc on a world where everything is connected to a giant electronic brain.

    Is it worth it? Many of the problems that the internet of things is supposed to solve actually have simple, non-technological solutions. Google likes to boast that your smartphone can tell you the ratio of men and women in any given bar. But there is actually a much simpler solution: you can look through the window! Many of the wonders of the internet of things fall into this category. Sensors can tell you when a baby's nappy is full. There is a perfectly reasonable old-fashioned solution to this problem. Sensors can turn the stem of an umbrella to glow blue when it is about to rain. You can always listen to the weather forecast. Mr Kvedar argued that hooking people up to the internet would reduce their need to go to the doctor, because they will be constantly updated about their health. But will elderly people, who are nervous enough about mobile phones, really embrace this high-tech wonderland? It might be better to loosen the grip of professional doctors on medical advice, and allow nurse-practitioners and other para-professionals to monitor people's health. In health care, above all else, technology is a poor substitute for the human touch.

    What will be the human costs of the internet of everything? Imagine that we can overcome problems with the infrastructure, sweep aside privacy objections, and create this interconnected paradise. This will turbo-charge the automation of the service sector, a process that is already gathering pace. This will have a devastating impact on the employment prospects of less-educated workers. Check-out jobs in supermarkets and pharmacies are already going the way of many manual jobs. The internet of everything will render millions of people who currently look after buildings or perform low-level medical services redundant. What sounds wonderful for the digital elite could be a nightmare for less-skilled workers.

    There are strong objections to all of these objections, of course, most of them convincing. But, at the very least, we need to debate the implications of this powerful new technology, rather than simply bowing down before the great god "interconnectedness".

    Apart from the vital issue of privacy, I suspect that we need to keep a watchful eye on three great issues, as this new technology unfolds:

    Will buildings, particularly your humble home, become the new battle-ground between huge corporations? People crave simplicity: they want a single bill, a single provider, a single integrated solution. This gives giant companies, which can roll together a wide variety of internet-based services, a huge opportunity to gain control of everything that is needed to keep houses heated, information-enabled and otherwise connected to the internet.

    Will the developing world leap-frog over the developed world in the internet of everything? The most connected building in the world is Cisco East in Bangalore. South Korea and Singapore are leading the world in linking their infrastructure to the internet. The Chinese government has declared that it wants to lead the world in this new technology: Chinese manufacturers are focusing intensely on this new world of sensors and intelligent objects, with a view not only to supplying a growing market, but also to laying down global standards.

    Will the internet of everything reinforce China's top-down model or the West's more bottom-up approach? The betting would be on the latter. But the top-down approach may have surprising advantages: in the establishment of the necessary standards to ensure that things can talk to things; in the construction of smart public infrastructure; and in the introduction of toll roads and other forms of metering. At the very least, China and Singapore seem to have got off to a very impressive start in what is likely to be, regardless of my doubts, a very big next big thing.

  • Putin's Russia

    A mafia state

    Dec 7th 2010, 15:25 by Schumpeter

    IF YOU are thinking of doing business with Russia (or if you are merely an English football supporter smarting at Russia's success in bagging the World Cup) then read the New York Times's recent piece on Wikileaks, and what it tells us about the State Department's assessment of that unlucky country. It is one thing to understand, theoretically, that politicians habitually meddle in the country's business life; it is quite another to read detailed accounts of the way that business decisions are distorted by corruption, favouritism and rent-seaking.

    In Russia, the separation between the most important businesses and government officials runs from blurry to nonexistent. The cables rendered darkly how Russian companies — often relying on what one cable called “secretive deals involving intermediary companies with unknown owners and beneficiaries” — conducted their affairs.

    The cables also detailed two separate but related concerns about Russia’s oil and gas sectors: a lack of modern management and capital-improvement programs, and a tendency in Mr. Putin’s circle to see energy resources as political levers.

    One prominent Western oil executive told Ambassador Beyrle that the inefficiencies “are so huge” that “a well that would take ten days to drill in Canada would take 20” in Russia.

    “Multiply that by hundreds or thousands and you can start to imagine the costs to the economy,” the cable quoted the executive as saying.

    The embassy’s 2009 assessment of state-owned Gazprom, Russia’s largest company, was similar. “Gazprom, it said, “must act in the interests of its political masters, even at the expense of sound economic decision-making.”

    Yet more evidence, if any were needed, that the sooner we remove the "R" from the BRICS, the better.

  • McKinsey's management advice

    General Electric calls in the men from McKinsey

    Dec 7th 2010, 13:43 by Schumpeter

    CRITICS of management consultants in general, and McKinsey in particular, can find a nice nugget in the New York Times's profile of General Electric:

    IN the buoyant years before the credit crisis, the company’s finance arm contributed nearly half of G.E.’s overall profits. When Mr. Immelt had qualms about the unit’s risks, he sought outside opinions, including ordering up a study by the consulting firm McKinsey & Company in 2007.

    Sixty days later, the consulting team, he says, told G.E. that money from nations with a trade surplus, like China, and sovereign wealth funds, among other investors, would provide enough liquidity in the financial system to fuel lending and leverage for the foreseeable future. (McKinsey declined to comment on the study.)

  • Positive thinking

    Curb your enthusiasm

    Dec 2nd 2010, 19:05 by Schumpeter

    A FEW weeks ago I gave warning about the cult of positive thinking in the corporate world. I've now disovered an example of positive thinking being taken to extremes even I, in my most cynical mood, had not imagined, courtesy of Mayor Bloomberg's Businessweek.

    Panda Express is a wonderful story of immigrant entrepreneurialism, even when you factor into the equation the fact that 75% of its customers order Orange Chicken, a grotesquely glutinous offering if ever there was one. Andrew Cherng, a penniless refugee from Taiwan, has turned Panda Express into an orange-chicken giant: the company has $1.4 billion in annual sales and is growing by 7% a year in a difficult economy.

    Alas, Mr Cherng is a self-help addict who expects his employees to share his enthusiasm. He is a devotee of Stephen Covey and, still worse, Deepak Chopra. He is an enthusiastic member of Life Academy, a Taiwanese organisation that follows a "life manual" dedicated to the "advancement of the human spirit". Bully for him, you might say, but he also expects his employees to demonstrate a "continuous commitment to sharpening" themselves. Such sharpening seems to involve hugging anyone in sight, running long distances (well, three miles anway) and, if they seriously want to get ahead, signing up to the nostrums of the Landmark Forum.

    All of which sounds even more unappetising than orange chicken.

  • Sense on immigration

    Sense on immigration

    Dec 2nd 2010, 17:46 by Schumpeter

    A COUPLE of years ago I attended at a dinner at the American Enterprise Institute at which everybody, with the notable exception of Michael Barone, banged the anti-immigrant drum. So I'm delighted to note that at least a few people on the right are trying to change the conversation a little, and are realising, however belatedly, that America needs to compete for the world's intellectual talent.

    Here is Nick Schultz at the American Enterprise blog:

    It is well-known that, for generations, America attracted Europeans, Asians, South Asians, and others to come here, learn, and in many cases start and build businesses. Modern Silicon Valley wouldn’t have been possible without this dynamic. Less well-known today is that increasing numbers of Indians, Chinese, and other talented students studying in the United States don’t plan to grow roots here. They sense more opportunity outside the United States. And they don’t want to put up with the hassles of current US immigration law.

    And here, amazingly, is Katrina Trinko talking sense from deep inside the belly of the beast, the National Review online:

    With unemployment so high, it’s time to look outside the box for new ways to create jobs. My suggestion is that we pass legislation letting more foreign entrepreneurs enter the country via start-up visas, which would give two-year visas to any entrepreneur backed by investors who was committed to hiring five or more Americans.

  • Principle before profit

    Principle before profit

    Nov 25th 2010, 17:04 by Schumpeter

    BUSINESS people love to talk about corporate social responsibility. But how many of them are actually willing to sacrifice profit for principle? When pressed, most of them simply argue that they are doing good by doing well, which prompts the question of why they bother to talk about CSR in the first place.

    I was delighted to discover, in Michael Eisner's "Working Together: Why Great Parternships Succeed", that Ross Perot, the founder of Electronic Data Services and two-times presidential candidate, was an exception to this rule, a man who was willing to sacrifice a quick buck in pursuit of a deeply-held principle.

    In the late 1970s Arthur Blank and Bernie Marcus visited Mr Perot in Dallas to finalise plans for him to take a 70% share in what became Home Depot. Noticing that Mr Blank sported a moustache, Mr Perot said that he had a strict no-facial-hair policy. He made his investment conditional on the removal of the offending hair. Mr Blank refused and took their idea elsewhere. Mr Perot lost billions by turning down the deal, but nevertheless held up the wider principle that companies need to set an example of good personal grooming to the world.

  • The American deficit

    Whither America?

    Nov 25th 2010, 15:15 by Schumpeter

    DAVID BROOKS has a dispiriting, and undoubtedly correct, opening to his latest column:

    This has been a great month for conversation. The Bipartisan Policy Center and the chairmen of the fiscal commission released big plans for reducing debt and reforming government. This has set off a deluge of interesting commentary about how we should govern ourselves in the coming century.

    But is any of this going anywhere? Are any elected officials actually going to follow through on these plans? Has anybody discovered a political formula to get spending cuts, tax increases and other reforms through the Congress?

    I’ve spent the past few days calling Congressional leaders and other budget mavens to get an answer to that question. The answer is No.

    Mr Brooks explains this refusal to deal with fiscal incontinence in terms of the psychology of American elites. I would prefer to explain it in terms of the working of the political system. Throughout the 20th century American parties were defined as much regionally as ideologically: there were southern conservatives in the Democratic party, northern liberals in the Republican Party, and party bosses, using the tools of patronage and persuasion, could smooth over ideological differences. But the parties are now almost entirely defined by ideology, with the Republicans committed to cutting taxes and the Democrats committed to defending welfare programmes. Combine ideological polarisation with a political system based on checks and balances and you have the perfect recipe for gridlock.

    The result will almost certainly be a disaster. I would put the chances of American dealing with its budget problems before the market forces them to do so, with a shock that will resound around the world, as at about zero.

  • New Orleans

    New Orleans: a model for America

    Nov 25th 2010, 14:30 by Schumpeter

    NICOLE GELINAS has an excellent essay in the City Journal on what New Orleans can teach America about recovering from a crisis. Before Katrina, New Orleans was a basket case, albeit a charming one, with a corrupt government, an entitlement mentality and a decaying public sector. Today, it is on the road to recovery, not just rebuilding its hurricane-devestated infrastructure, but also recovering a civic spirit that was lost long before the hurricane.

    An excerpt from the article, on public schools:

    Katrina also washed away much of New Orleans’s sorry public school district, where majorities of students consistently failed. Once again, citizens are improving on what they had. The city’s biggest education reform is that the majority of its 35,000 public school kids now attend charter schools overseen by a state-run school district. It’s too early to tell much from test-score results, but it’s clear that the success and optimism of charter school operators—from the national KIPP outfit to local nonprofits—at getting schools up and running has been a big factor in residents’ decisions to return home.

  • Good looks and good jobs

    The beauty premium

    Nov 25th 2010, 13:30 by Schumpeter

    DO GOOD looks help you get good jobs? I came across an interesting study (yes, there are such things) in the New York Times that demonstrated that men enjoy a much higher "beauty premium" than women. Attractive men (who included their photos with their CVs) got almost twice as high a "call-back" rate as plain-looking men. Attractive women enjoyed no such premium.

    The researchers suggested that the best explanation for the lack of a female beauty premium was female jealousy. So much for the sisterhood.

  • California's governors race

    After Arnie

    Oct 21st 2010, 16:01 by Schumpeter

    TIM Cavenaugh has the best one-sentence summary of the choice between Jerry Brown, a perennial politician whose father was also a perennial politician, and Meg Whitman, a former CEO of eBay, for the governorship of California. It's a choice, he says, between 'one candidate who knows nothing about government versus one who knows nothing except government'.

  • McDonald's Makeover

    McDonald's, innovation machine

    Oct 20th 2010, 18:16 by Schumpeter

    FAST COMPANY has a fascinating, and mercifully unsnobby, article on McDonald's, a company that has been booming for the past few years, but is determined to do even better. It is fascinating to learn how much emphasis McDonald's puts on innovation and design; it is also fascinating to learn how much effort it devotes to learning from its franchisees (and how difficult it is for this supposedly homogenous organisation to get franchisees to sign onto new ideas).

    A taste from a rich menu (the Weil in question is Denis Weil, VP of Concept and Design:

    Weil has created what he calls a "living network" where ideas bubble up from McDonald's global partners -- owner-operators, suppliers, outside design firms -- and are relentlessly filtered and tested by Weil and his team. "One of the strengths of my job is to conceptualize what happens in the marketplace and distill the principle out of it," Weil explains. This year, he will host representatives from 25,000 restaurants at his Innovation Center, in Romeoville, Illinois, to propagate the best ideas systemwide. "This is not snazzy stuff," Ideo's Brown says, "but McDonald's has become one of the few companies that does design management well." Thompson says of Weil, McDonald's most senior design exec ever: "He's become our centerpoint. We never really had that."

  • Problems with affirmative action

    Affirmative discrimination

    Oct 20th 2010, 13:03 by Schumpeter

    ON THE subject of meritocracy, an interesting academic experiment shows that people have started to assume that black students from elite schools are the beneficiaries of affirmative action, and therefore do not deserve their professional qualifications:

    An experiment designed to test perceptions of affirmative action found that independent observers rated companies significantly lower when they were told the top executives were African-American graduates of prestigious universities, instead of white. The difference went away when the executives were said to have graduated from less selective schools, and when the evaluators were told that the more selective schools exercised race-blind admissions.

    Perhaps minorities will eventually revolt against affirmative action on the grounds that the rent is just too damn high.

  • A debate about meritocracy in America

    The fall of the meritocracy

    Oct 20th 2010, 10:05 by Schumpeter

    ANNE APPLEBAUM has written an interesting column on meritocracy, in which, among other things, she chastises the conservative movement for its repeated assaults on educational elites, not least people who went to Yale.

    Ms Applebaum arguably understates her case. She could have pointed out that American conservatism is currently being disfigured not just by populism, but also by nepotism. The neo-conservative movement is dominated by the children of the founders, the so-called mini-cons. Commentary is now edited by the son of its longest-serving editor, John Podhoretz. Adam Bellow, Saul's son and one of the stars of conservative publishing, has even written a (rather good) book justifying nepotism.

    And conservatives have generally made fools of themselves in replying to Ms Applebaum. They have criticised her for committing such unforgivable sins as attending Yale and living in Poland. They are not against real meritocracy, they argue, just the sham meritocracy that America now embraces, which is why they rail against anybody who happens to have a PhD but make endless excuses for numbskulls such as Christine O'Donnell, that great constitutional scholar, and Sarah Palin, that great historian of the Founding Fathers.

    Still, I think that the debate about the state of America's meritocracy is actually much more interesting than Ms Applebaum allows, and actually cuts more in favour of the tea-partiers than their critics.

    The American meritocracy has recently entered its triumphalist phase. It elected its first pure blood member as president (Bill Clinton, though probably cleverer than Mr Obama, had other personas, including that of the good ol boy). It enacted some of its most cherished programs, not least health-care reform. It has happily thumbed its nose at popular prejudices about gay marriage, the ground-zero mosque, deficit spending, etc.

    That would be fine if Ms Applebaum's portrait of the meritocracy, with universities welcoming high IQ types and allocating them to productive jobs in a thriving society, were accurate. But in fact this triumphalism is oddly timed, to put it mildly. The past few years have seen the best and brightest, obsessed by clever academic models, wreaking havoc in one area after another. The products of America's elite business schools were responsible for introducing complicated financial tools that almost wrecked the economy, for example: at the height of the financial boom more than 40% of the graduates of Harvard Business School and the like went into the financial-services sector.

    America's meritocracy is also in danger of calcifying into a caste, decorated with a few members from favoured minorities, but cut off from the great mass of the population. The social hierarchy is getting both steeper and harder to climb. Poor children are finding it harder to find a good education, thanks in part to the innovation-destroying power of the teacher's unions. Ms Applebaum celebrates America's universities for opening themselves up to people from all backgrounds. In fact, there is mounting evidence, brilliantly marshalled in Daniel Golden's "The Price of Admission: How America's Ruling Class Buys its Way into Elite Colleges—and Who Gets Left Outside the Gates", that, after a period of outreach, America's universities are pulling up the drawbridge once again. They are stuffed full of the children of the elite, going out of their way to recruit the offspring of alumni, celebrities, potential donors and the well-connected, and are increasingly out of reach of the white working class.

    I have tried to substantiate these arguments in several articles in The Economist, particularly "Ever higher society, ever harder to ascend" and "Poison ivy". I have also written at length about the history of the idea of merit in "Measuring the Mind" (Cambridge University Press), in case anybody is interested.

  • Succession planning

    Succession planning

    Oct 12th 2010, 18:15 by Schumpeter

    HARDLY a week goes past without a new study about the inadequacies of corporate succession planning arriving in my in-box. Failing to plan for CEO-succession can throw companies into confusion when the sitting chief executive falls under a bus or gets caught having "Ugandan discussions" with a co-worker. Yet an astonishing number of companies, either out of incompetence, negligence or, more often than not, fear of the sitting CEO, fail to put a succession plan in place.

    Here is an extract from a typical press release:

    More than half of companies today cannot immediately name a successor to their CEO should the need arise, according to new research conducted by Heidrick & Struggles and Stanford University’s Rock Center for Corporate Governance. The survey of more than 140 CEOs and board directors of North American public and private companies reveals critical lapses in CEO succession planning.

    "The lack of succession planning at some of the biggest public companies poses a serious threat to corporate health – especially as companies struggle toward a recovery," says Stephen A. Miles, Vice Chairman at leadership advisory firm Heidrick & Struggles and a global expert on succession planning. "Not having a truly operational succession plan can have devastating consequences for companies – from tanking stock prices to serious regulatory and reputational impact."

    Stanford Graduate School of Business Professor David Larcker adds, "We found that this governance lapse stems primarily from a lack of focus: boards of directors just aren’t spending the time that is required to adequately prepare for a succession scenario." Professor Larcker is a senior faculty member of the Rock Center for Corporate Governance, a joint initiative of Stanford Law School and the Stanford Graduate School of Business.

    It is humbling to contrast the slipshod amateurism of so much of the Western private sector with the disciplined professionalism of the North Korean Workers' Party. A full 39% of respondents to the Stanford/Heidrick & Struggles survey said that they had "zero" viable internal candidates. Kim Jong Il had a quiver full of arrows. Only 54% of respondents were doing anything to groom future CEOs. Kim Jong Il, the Dear Leader, who is in failing health, is orchestrating an elaborate succession process. He has established a "collective leadership", including his sister, Kim Kyung Hui and her husband, Chang Sung Taek, both seasoned veterans of North Korean politics, in case he conks out on the job. He has identified a long-term successor, his youngest son, Kim Jong Un. And he has begun to arrange a cavalcade of huge military parades to introduce his successor to the North Korean people. Take that, Hewlett-Packard.

    Admittedly, not everything is going perfectly with the succession process. Kim Kyung Hui is said to be a heavy drinker. Kim Jong Un has been made a four-star general despite not having much of a military record, raising questions of nepotism. But it is as good as anything you can see in the West's private sector. Kim Jong Un has an impressively cosmopolitan CV, having been born in Vienna and educated in Switzerland. He has also accompanied his father on business trips abroad, most recently to China. The Workers' Party has stuck to most of Heidrick & Struggles's principles for succession management: for example, it has made sure that potential rivals have a "stake" in young Un's success, by threatening dissenters with death; and it has also provided the rising CEO with a knowledgeable "board" of advisors. Leading companies might well be advised to treat it as a "benchmark".

    This is not the only area in which North Korea has outclassed the West. The whole country is essentially a family business, with the Kim dynasty branching out into a succession of demanding enterprises (nuclear bombs, arms dealing, extortion, terrorism). But the Kims have not suffered from any of the debilitating family quarrels that have convulsed almost any family business that you can imagine (think of the Gallos, the Ambanis, the Guinnesses, the Pritzkers and, of course, the Kochs). Clogs to clogs in three generations is the usual fate of Western family companies. Kim Jong Un will inherit a family business that is in most respects far more successful and sophisticated than the one that his grandfather handed over.

    A pity about the mass famines, though.

  • Public-sector unions

    Enemies of the future

    Oct 3rd 2010, 19:42 by Schumpeter

    NATIONAL AFFAIRS is shaping up to be a worthy successor to "The Public Interest", one of the great periodicals of the post-war era.

    The current issue contains a superb essay, by Daniel Disalvo, on America's public-sector unions, which have an extraordinary power to force the state to dance to their tune, squashing innovation, reducing productivity and undermining competitiveness. Given that America needs to reinvent much of its antiquated state apparatus, particularly its schools, if it is to remain competitive with the emerging world, I suspect that the country's future depends on its ability to master, or sideline, these ever-mightier institutions. Some choice extracts:

    The rise of government-worker unionism has also combined with the broader transformation of the American economy to produce a sharp divergence between public- and private-sector employment. In today's public sector, good pay, generous benefits, and job security make possible a stable middle-class existence for nearly everyone from janitors to jailors. In the private economy, meanwhile, cut-throat competition, increased income inequality, and layoffs squeeze the middle class. This discrepancy indicates how poorly the middle class has fared in recent decades in the private economy, which is home to 80% of American jobs. But it also highlights the increased benefits of government work, and shines a spotlight on the gains public-sector unions have secured for their members. Perhaps this success helps explain why, on average, 39% of state- and local-government employees belong to unions. (Differences in state and local laws of course mean that the percentage varies from state to state; New York tops the chart with roughly 70% of state employees in unions, while many Southern right-to-work states hover in the single digits.)

    For a case study in how public-sector unions manipulate both supply and demand, consider the example of the California Correctional Peace Officers Association. Throughout the 1980s and '90s, the CCPOA lobbied the state government to increase California's prison facilities—since more prisons would obviously mean more jobs for corrections officers. And between 1980 and 2000, the Golden State constructed 22 new prisons for adults (before 1980, California had only 12 such facilities). The CCPOA also pushed for the 1994 "three strikes" sentencing law, which imposed stiff penalties on repeat offenders. The prison population exploded—and, as intended, the new prisoners required more guards. The CCPOA has been no less successful in increasing members' compensation: In 2006, the average union member made $70,000 a year, and more than $100,000 with overtime. Corrections officers can also retire with 90% of their salaries as early as age 50. Today, an amazing 11% of the state budget—more than what is spent to educate California's nearly 6.3 million public-school students—goes to the penal system. Governor Arnold Schwarzenegger now proposes privatizing portions of the prison system to escape the unions' grip—though his proposal has so far met with predictable (union supported) political opposition.

    Yet as skilled as unions may be in drawing on taxpayer dollars, many observers argue that their greater influence is felt in the quality of the government services taxpayers receive in return. In his book "The Warping of Government Work", Harvard public-policy scholar John Donahue explains how public-employee unions have reduced government efficiency and responsiveness. With poor prospects in the ultra-competitive private sector, government work is increasingly desirable for those with limited skills; at the opposite end of the spectrum, the wage compression imposed by unions and civil-service rules makes government employment less attractive to those whose abilities are in high demand. Consequently, there is a "brain drain" at the top end of the government work force, as many of the country's most talented people opt for jobs in the private sector where they can be richly rewarded for their skills (and avoid the intricate work rules, and glacial advancement through big bureaucracies, that are part and parcel of government work)....

    Thus, as New York University professor Paul Light argues, government employment "caters more to the security-craver than the risk-taker." And because government employs more of the former and fewer of the latter, it is less flexible, less responsive, and less innovative. It is also more expensive: Northeastern University economist Barry Bluestone has shown that, between 2000 and 2008, the price of state and local public services has increased by 41% nationally, compared with 27% for private services....

  • The United States

    The state of the States

    Oct 3rd 2010, 10:47 by Schumpeter

    I HAVE just come back from two weeks in the United States, the longest amount of time I have spent there since coming back, a year ago, from what turned out to be a thirteen-year posting there. I have huge affection for the country—far more for its constitutional ideals than I do for my native Britain's—but, I must say, I came back rather shaken. I have never seen the country so angry and divided. I have never seen the policy-making elite so nervous about the future. And I have never seen the political system so dysfunctional, with the parties incapable of tackling any serious problems, the entitlement problem growing ever bigger in the background, and politics reduced to a branch of the entertainment industry.

    Here are a few vignettes of my time:

    I visited CVS, a drug store, to buy some Macaroni Cheese (my children tell me you can't get the good stuff in England). Failing to find what I wanted, I asked for assistance from a couple of people who looked like CVS workers. The first person told me that all her teeth had fallen out and that she had not eaten for a week. She needed some funds. The second asked me for matches to light his camp fire, which he'd set up in the street outside. Eventually I gave up looking: the store seemed to be fully automated, and the only way you could pay was by machine. It seems that the service sector, which soaked up so many low-skilled workers, is going the way of the manufacturing sector.

    I drove past Sibley Hospital, where my youngest daughter was born, to discover that the road had been torn up, and hundreds of men, splendidly dressed in high-visibility jackets were working on it. The only problem is that, as far as I can remember, this was rather a good road, a veritable royal carriageway in a city where half the roads are a mess of potholes. If you're going to throw money at the infrastructure, surely you should focus it on infrastructure that needs to be fixed, rather than scattering it randomly.

    I had a spirited argument with two senior university presidents, of NYU and Princeton no less, about the cost of higher education. I suggested that the costs had got completely out of control; that universities will no longer be able to continue to raise their prices at above the level of inflation now that house prices are flat and students are having trouble finding jobs; and that much of this spending has little to do with improving the quality of education, and ends up, instead, in the form of edifices of one sort or another. The president of NYU, a likeable fellow, suggested that I was a demagogue. The president of Princeton insisted that her university has held the real price to customers steady for years. But I've found that lay Americans (ie, not members of academia), particularly parents who are forking out fortunes to send their children to college and students, who are starting their lives with huge debts, are nothing less than furious about the subject. There are plenty of people who think that higher education will be the next bubble to burst: there are more than $700 billion of unpaid student loans at the moment, and youth unemployment continues to grow. At the very least it will be the next iteration of the health-care debate. A little frugal innovation is in order.

    I found Fox News as addictive as ever, rather like watching a car crash. I saw one item about a woman in Kansas, the owner of a shooting range, who argued vigorously that people had misinterpreted one of the most important clauses of the Constitution. They don't just have a right to bear arms. They have an obligation. None of the extraordinary looking hosts probed her argument, or even asked if she might have a professional interest in advancing it.

    I'm getting increasingly worried about the ability of the American political system, with its elaborate checks and balances, regular elections and openness to lobbying, to tackle the looming entitlements crisis. Many European countries seem to be taking a responsible approach to the problem; most Britons seem to accept that we need to slim and reform the state, whatever the public-sector unions, and their puppets in the Labour Party, might say. But America is far behind. Entitlement reform requires both parties to take joint responsibility; but I cannot see either party making the necessary compromises in the current poisonous political environment. It is worth remembering that America has never tried to manage a modern state under such conditions of partisanship: for most of the 20th century the parties were strange hodge-podges, with Southern conservatives in the Democratic Party and liberal northerners in the Republican Party. This meant that party bosses could hammer out agreements and compromises. Now, with ideological divides exposed and ancestral animosities aflame, it is all out war. It will take a big external shock to persuade Americans to act, I'm afraid.

  • Paul Krugman

    An angry man

    Oct 1st 2010, 19:17 by Schumpeter

    HOWARD KURTZ is an infuriating figure. I dislike what he does (gazing at other journalists' navels) while at the same time finding it irresistible.

    His profile of Paul Krugman, in the Washington Post, is more irresistible than usual, because Krugman is such a compelling figure, an irritant who has got some very big things right. The profile includes a nice quote from George Will: "If certainty were oil, he'd be Saudi Arabia". It also includes a fact worth savouring: Krugman was once asked to take over the writing of a presidential report from Larry Summers because Larry "was not very good at being tactful".

    The most damning fact in the piece is that Mr Krugman was once a backer of John Edwards, an error of judgment that might have persuaded a lesser man to abandon political prognostication.

  • Another book that promises more than it delivers

    Over-promising (2)

    Oct 1st 2010, 19:00 by Schumpeter

    ON THE subject of over-heated book titles, I notice that Geoffrey Owen, a former editor of the Financial Times, has just published a book whose promising title is somewhat undermined by its subtitle: "The Rise and Fall of Great Companies: Courtaulds and the reshaping of the man-made fibres industry"

  • Business and development

    Business and development

    Sep 30th 2010, 16:40 by Schumpeter

    ANN BERNSTEIN'S new book, "The Case For Business in Developing Economies" (Penguin) is one of the best books on business and development in recent years. Ms Bernstein demonstrates, beyond doubt, that companies, rather than governments or aid agencies, hold the key to prosperity in the developing world; she also lays numerous body blows on anti-business NGOs, aid tsars, soft-headed academics and whingeing do-gooders (I should say that I was one of several people who blurbed the book).

    Clive Crook, formerly of this parish, has some comments on the book and a link to a Cato Institute podcast:

    Ann Bernstein of South Africa's Centre for Development and Enterprise gave a talk about her new book—The Case for Business in Developing Countries—at the Cato Institute yesterday, and I was her discussant. I like the book a lot. It gives a view from the developing world of the centrality of private enterprise in economic growth and social progress. It makes some well-targeted and intelligently nuanced criticisms of rich-country anti-business NGOs and the corporate social responsibility movement. Multinational corporations, she says, should stop apologising for capitalism and be more forthright about the benefits.

  • Dinesh D'Souza disgraces himself

    Against D'Souza

    Sep 30th 2010, 14:58 by Schumpeter

    DINESH D'SOUZA'S cover story on President Obama in the latest Forbes, "How Obama Thinks", is a disgrace, an excresence, and a crude exercise in McCarthyism. Forbes should be ashamed of itself for providing Mr D'Souza with a platform for this.

    Mr D'Souza's main argument, that Mr Obama's policies are rooted in his "anti-colonial rage", are a palpable nonsense: everything that he believes in, from the wisdom of government experts to the case for extending health-care coverage, has deep roots in the American "Progressive tradition". Some 53% of the American population voted for him at the polls, which is a lot more than voted for George Bush. Mr D'Souza can only possibly advance such a nonsensical argument in order to advance a more basic, and utterly contemptible assertion, under the cover of business-magazine worthy "analysis": that Mr Obama is an alien presence, an un-American imposter, a black-faced Manchurian candidate.

    Heather MacDonald has brilliantly eviscerated Mr D'Souza's argument in her blog (and in the process done something to dispel worries about "epistemic closure" on the right).

    D’Souza argues that Obama’s policies are motivated by a hatred towards American power absorbed from his Kenyan father. He offers exactly zero evidence for his hackneyed psychological theory.  But the most laughable weakness in D’Souza’s thesis is the fact that the policies which D’Souza presents as the “dreams of a Luo tribesman” have a decades-long American pedigree and are embraced by wide swathes of the American electorate and political class. If support for progressive taxation, greater government regulation of health care, stimulus spending, and conservation make one the tool of the African anticolonial movement, then Paul Krugman, Robert Reich, Al Gore, Nancy Pelosi, John Kenneth Galbraith, FDR, and the Sierra Club are all Third World agents provocateurs.

    Liberals engage in their own armchair psychologizing, of course.  All the more reason for conservatives to forswear the tactic. But D’Souza’s screed is just the latest manifestation of the rebirth of the conservative hysteria that marked the Clinton era. The fact that both Clinton and Obama’s critics became obsessed with the person rather than his policies suggests that those critics have no faith in the public’s ability to grapple with abstract issues, rather than alleged personal failings. The shrillness of the hysteria around the last two Democratic presidents also suggests a conservative sense of entitlement towards holding power.

    I would add that I hope that his forthcoming book, on which this article is based, gets the Heather MacDonald treatment from a legion of reviewers, but I worry that this only encourages the likes of Mr D'Souza, and puts money into their bank accounts. Having seen his last book, "The Enemy at Home: the Cultural Left and its Responsibility for 9/11" widely dismissed as idiotic, even from some of the darkest recesses of the conservative cave, Mr D'Souza seems to have decided to become more idiotic still.

  • The future of transport

    Flying cars

    Sep 30th 2010, 14:30 by Schumpeter

    FLYING cars don't come any cooler than this: click here to see the spectacular image. Some of the business thinking behind the Transformer, as the car is known, is as follows:

    AAI Corporation, a Maryland-based aerospace and defense company, won a $3.05 million contract with Darpa to see if it the technology behind the Transformer can, well, get off the ground, Aviation Week reports. Based on so-called “compound helicopter” technology that the company is developing with Carter Aviation Technologies, the gist is that AAI’s design for the Transformer envisions it to carry four soldiers on the road as a car, but the rotor blades on top allow it to take off vertically into the air. The car’s takeoff functions are supposed to be automated, so soldiers or marines don’t have to be aviators to get it off the ground.

    The military has been the incubator of many world-changing innovations, including the internet; can the commercial flying car be far behind?

  • Most overheated book title

    Over-promising

    Sep 13th 2010, 13:01 by Schumpeter

    MY PRIZE for this year's most overheated book title goes to 'Promised Land: The Reinvention of Leeds United', by one Anthony Clavane, a Leeds native and sports writer for the Daily Mirror.

  • Michael Lewis on Greece

    The Lewis treatment

    Sep 13th 2010, 12:24 by Schumpeter

    I HAVE to psyche myself up before reading articles by either Malcolm Gladwell or Michael Lewis: Mr Gladwell because I cannot escape the feeling that he is pulling the wool over my eyes; Mr Lewis because he is just so damn good at what he does.

    Mr Lewis tells the story of how a group of bearded monks at the Vatopaidi monastery managed to accumulate billions of dollars with his characteristic skill. But he also exudes a wonderful sense of moral outrage at the state of modern Greece,

    Here is a taste:

    Thousands upon thousands of government employees take to the streets to protest the bill. Here is Greece’s version of the Tea Party: tax collectors on the take, public-school teachers who don’t really teach, well-paid employees of bankrupt state railroads whose trains never run on time, state hospital workers bribed to buy overpriced supplies. Here they are, and here we are: a nation of people looking for anyone to blame but themselves. The Greek public-sector employees assemble themselves into units that resemble army platoons. In the middle of each unit are two or three rows of young men wielding truncheons disguised as flagpoles. Ski masks and gas masks dangle from their belts so that they can still fight after the inevitable tear gas. “The deputy prime minister has told us that they are looking to have at least one death,” a prominent former Greek minister had told me. “They want some blood.” Two months earlier, on May 5, during the first of these protest marches, the mob offered a glimpse of what it was capable of. Seeing people working at a branch of the Marfin Bank, young men hurled Molotov cocktails inside and tossed gasoline on top of the flames, barring the exit. Most of the Marfin Bank’s employees escaped from the roof, but the fire killed three workers, including a young woman four months pregnant. As they died, Greeks in the streets screamed at them that it served them right, for having the audacity to work. The events took place in full view of the Greek police, and yet the police made no arrests.

  • Power to historians

    Clio, the queen of the sciences

    Sep 7th 2010, 13:54 by Schumpeter

    BUSINESS schools are meeting grounds for many disciplines—sociologists rub shoulders with economists and psychologists with historians. For decades economists have stood at the top of the heap and historians near the bottom. But there is surely a case for reversing this hierarchy. Studying business history is likely to give you a good sense of the fragility of human affairs. Studying economics is likely to give you an inflated sense of man's ability to control the present and predict the future.

    Gideon Rachman makes a powerful case, in the Financial Times, for dethroning economists and replacing them with historians.

    The serious study of history goes all the way back to Herodotus in the fifth century BC. And yet today’s historians are far humbler about what they can hope to achieve than modern economists. Historians know that no big question is ever definitively settled. They know that every big and interesting topic will be revisited, revised and examined from new angles. Each generation will reinterpret the past and deliver its own verdict.

    This way of looking at the world is less obviously useful to practical men, seeking to make decisions. But maybe it is time for an alternative to the brash certainties, peddled by those pseudo-scientists, otherwise known as economists.

    Let's hope that the deans of the world's business schools—at least those of them who don't have a vested interest in the dismal science—are listening.

About Schumpeter's notebook

In this blog, our Schumpeter columnist looks at the individuals and ideas behind the latest trends in business and management.

Advertisement

Advertisement

Latest blog posts - All times are GMT

Vinton Cerf on the power of packets
From Multimedia - December 29th, 19:45
India's intifada
From Multimedia - December 29th, 19:34
Isn't this called playing hard to get?
From Prospero - December 29th, 19:01
A tale of two expats
From Gulliver - December 29th, 17:12
More from our blogs »
Products & events
Stay informed today and every day

Subscribe to The Economist's free e-mail newsletters and alerts.


Subscribe to The Economist's latest article postings on Twitter


See a selection of The Economist's articles, events, topical videos and debates on Facebook.

Advertisement