eGovernment Industry: Government Services White Papers

eGovernment White Papers and Presentations

NIC is committed to making great strides on behalf of our partners and the businesses and citizens they serve. We regularly share our innovative approaches by writing, commissioning, and participating in research pieces developed by leading players in the eGovernment space.

We provide the eGovernment community with easy access to NIC’s publicly available research materials, by storing our white papers and presentations on a third party Web site

Self-Funded eGovernment: Delivering Savings & Efficiencies

An October 2010 white paper that outlines the benefits of a self-funded digital government approach -- including greater efficiencies, additional cost savings, and higher constituent satisfaction with state government.

Your Journey, Your Way -- Choices, Connections and a Guide to the Sweet Path in Government Portal Modernization

A four-part white paper that establishes best practices in developing a best-in-class eGovernment portal program.

This Old Portal -- Good Bones, Great Possibilities

A white paper that explores the fundamental components of any eGovernment initiative -- including governance, executive championship, architecture, infrastructure, capacity planning, funding, application development, and design.

The Case For Portals -- When Citizens Demand Online Access to Their Government, States Turn to the Experts

A three-part series from Governing magazine that discusses the paths several states took after deciding to establish public-private partnerships to manage their eGovernment services.

Simply Green -- A Few Steps in the Right Direction toward Integrating Sustainability into Public Sector IT

A white paper that discusses various ways that technology is delivering green benefits to government -- including the value of online services in reducing paper flow and eliminating vehicle traffic for in-person office visits.

Real Life. Live -- When Government Acts More Like the People It Serves

A white paper that examines the evolving nature of eGovernment and how it continues to add value to states and citizens in different ways. The three focus areas of this white paper are using portals as platforms for delivering hyper-localized services, leveraging mobile services and social networking tools to make government available 24/7/365 across multiple channels, and the impact of technology on green government.

Prove It - The Disciplines of Harvesting Value from Public Sector Information Technology

A white paper that redefines the mission of government IT, performance measurements, and using technology to more effectively serve constituents -- including the benefits of the self-funded model for delivering eGovernment services.

Picking Up The Tab - a Government Technology story about self-funded eGovernment

A Government Technology magazine story about how self-funded eGovernment is allowing states to deliver enhanced online solutions at no cost to government budgets.

Pay It Forward - Doing the Public’s Business with Digital Technologies while Reducing Pressure on the General Fund

A white paper that discusses innovative ways governments are paying for IT solutions through procurement approaches that do not require general fund appropriations -- including transaction-based self-funded eGovernment services.

Gov 2.0 - eGovernment Social Media Platform Deployments and Future Opportunities

A white paper that discusses best practices in deploying Web 2.0 social media tools to help state and local governments more effectively serve constituents.

Expanding eGovernment Every Day

Self-funded eGovernment delivers lasting value through long-term partnerships with state government.

Essential Public-Private Partnerships

A white paper on the successful creation of public-private technology partnerships

Engage -- eGovernment strategies for success

A white paper that discusses eGovernment strategies to support commerce, collaboration, and community.

eGovernment in a Mobile World

This white paper explores the potential for government to leverage the power of smart phones to provide new and enhanced eGovernment services to citizens, businesses, and employees.

Building A Self Funded Future for eGovernment

NIC’s innovative approach delivers functional, affordable and highly successful Web portals to state and local governments.

Back To Their Roots -- eGovernment at Work

NIC helps agencies get back to serving constituents in an effective way. Read more about how NIC teams with states to deliver value-added online services.

eGovernment Ahead Of Schedule

Next-generation state Web portals are here now, bringing people closer to government with more services, new designs and Web 2.0 social media capabilities. Read more about the creative ways in which states are using eGovernment Web sites to deliver services to citizens.

The Paradigm Shift

In the information age, eGovernment is helping the public sector redefine itself by putting value-added services on the Internet. This document highlights state and local eGovernment success stories.