Help & Information Center
The WSJ.com site: includes all the content and features of The Wall Street Journal—and more!
Learn about:
WSJ.com includes:
• Complete coverage of global financial markets
• Extensive market research and charting capabilities
• Current and historical stock quotes
• Two-year archived news
• Personalization features
• Email newsletter and alert services
WSJ.com is organized somewhat differently than The Wall Street Journal to make it easier for you to locate information in a Web-based format. For instance, much of the financial data found in The Journal’s Money & Investing section is located in WSJ.com’s comprehensive Markets Data Center. Or visit WSJ.com’s Company Research area to access a comprehensive package of news, quotes, background information and financial data on nearly 30,000 U.S. and international companies. This collection of news and data is presented in an easy-to-navigate format that provides a single source for all of the information you’ll need to track and evaluate a company.
For your convenience, WSJ.com also provides two easy-to-read Site Maps, presenting WSJ.com content alphabetically and by section.
WSJ.com is continually updated 24 hours a day to provide you with up-to-the-minute news in business, government, technology, marketing, the law and more.
You get your first look at articles from the next day’s paper at approximately 7 p.m. Eastern Standard Time (EST), with most of the major articles and columns that will appear in The Wall Street Journal available online by midnight EST—hours before the paper hits the newsstand. WSJ.com also features constantly refreshed data from the world’s financial markets. Prices and markets activity articles are all time-stamped EST so you know when they were last updated.
Real-time prices available for NYSE, Nasdaq and Amex stocks during market hours as well as during early-hours and after-hours periods. Real-time prices are presented along with standard, comprehensive 15-minute delayed quotes for NYSE, Nasdaq and Amex stocks from 9:30 a.m. – 4:00 p.m. EST. Volume updates until 8:00 p.m. EST.
Information in the Company Research area is updated at different times throughout the day, depending upon the content. News comes directly from The Wall Street Journal and our Newswires and is updated as it breaks. Visit WSJ.com’s Site Map to see precisely what’s available on this site. Register now for a WSJ.com subscription.
To utilize all of the features included in your WSJ.com subscription and to optimize your browsing experience, we recommend that you use one of these supported and tested browsers:
• Internet Explorer (IE) 6.0 on Windows 2000 or Windows XP (Service Pack 2 or later)
• IE 7.0 on Windows 2000, Windows XP (Service Pack 2 or later) or Vista
• Firefox 2.0.01 on Windows 2000 or XP (Service Pack 2 or later)
• Firefox 3.x on Windows 2000, Windows XP (Service Pack 2 or later) or Vista
• Safari 3.1.x on Mac OS 10.x
• AOL 9.0 using IE 6.0 or 7.0 on Windows XP
WSJ.com will continue to make every attempt to support new versions of IE, Firefox, or Safari browsers as they are introduced.
We recognize that some subscribers may attempt to access WSJ.com using browsers other than those listed above. Please note that some of the site’s legacy features or newly developed features may not be fully supported or operational when accessing the site through browsers for which the site is not optimized.
Please note that in order to access WSJ.com successfully, your browser must accept all cookies. Please take a moment to ensure your browser is set correctly:
• For Microsoft Internet Explorer (IE) 6.0 and 7.0, select “Tools” from the Menu and then select “Internet Options.” From the resulting tabs, select “Privacy.” From the Privacy tab, you can choose the “Sites” button. From there enter wsj.com into the “Address of web site” field and click the “Allow” button. This will configure IE 6 to accept all cookies from the wsj.com domain. To remove WSJ.com cookies, you may access the following URL designed for this purpose: http://online.wsj.com/delete_cookie
• For Firefox 3.x, select “Tools” from the Menu and then select “Options.” In the “Privacy” tab, check to make sure the boxes “Accept cookies from sites” and the “Accept third party cookies” are checked.
• For Safari 3.1.x, select “Safari” from the menu and choose “Preferences.” From the popup window, choose the Security icon. Under “Accept Cookies,” select “Only from sites you navigate to.” Close the window and save the settings.
• The Wall Street Journal’s high standards extend to our Web site. WSJ.com’s Privacy Policy and Subscriber Agreement ensure that your confidentiality and privacy rights are diligently protected.
WSJ.com is available in the following editions and languages:
• U.S.
• Asia: India and China (in Chinese)
• Europe
• Americas (in Spanish and Portuguese)
Navigate to any edition by clicking on the “down arrow” icon located next to the U.S. Edition heading at the top of your WSJ.com home page.
You can select the U.S., Asia or Europe edition as a default home page by clicking on the “Set My Edition” link. After you’ve made your home page choice, remember to click on the “Save Settings” button.
The next time you visit WSJ.com, the edition you’ve selected will be displayed on your home page. Use the “down arrow” icon next to the edition display to select from one of the other edition options.
• Why are you redesigning WSJ.com?
WSJ.com has been redesigned to enhance the experience and take advantage of new technologies. We listened to our users and worked hard to preserve the elements of the site your like best, while adding new features we think will enhance your experience.
• How will I be able to find the sections that I read every day?
The new WSJ.com has a modern design with streamlined navigation that better exposes the depth and breadth of our content. You’ll be able to quickly locate and access the main sections including: Business, Markets, Tech, Personal Finance, Politics and Opinion.
• Will my password still work in the new site? Will you save my preferences?
Yes. Your Login (your email address or user name) and Password will remain the same. And your personalized alerts, portfolio, and other features and tools that you’ve customized will remain the same.
• How can a non-subscriber identify which articles/features are paid and which articles/features are offered for free on the site?
The Journal’s core business and financial news and analysis, as well as industry and market news, will remain subscriber content and is now identified with a “key” icon. However, all users will still be able to read a preview of each article that is marked with a key.
• Will there be any international elements to the redesign?
Both The Wall Street Journal Europe and The Wall Street Journal Asia sites will have upgraded sections with this redesign, and we are investing in creating a more regionally relevant experience on those areas of the site in the months to come.
• What is Journal Community?
Available exclusively to WSJ.com subscribers and to those who have free registration accounts, Journal Community connects users in a topic-based professional network. Members can comment on articles, ask questions of subject matter experts, join discussion groups and make personal and professional connections. Participation by our editorial team and special guest experts will further enrich the exchange of ideas and answers.
