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Frequently asked questions on downloading audio and video content to mobile phones

3 february, 2010 - 22:18 GMT

What does AV mean?

AV stands for audio visual and refers to video and audio content.

How can I watch or listen to AV on my mobile device?

To view our videos or listen to our audio you need a compatible mobile device. You will also need to activate your SIM card to receive data via GPRS and WAP. For more information, contact your mobile operator.

What formats are available from bbcworldservice.com?

Via our mobile site we offer:

- 3gp

- mp3

Via our desktop site we offer:

- RealMedia

- Windows Media

What is the cost?

The BBC does not charge you for downloading our audio or video files. However, your operator might charge you for the volume of data you download. If you are not sure what the cost of downloading data is, please check with your operator before you proceed.

How long does it take to download?

This will depend on the speed of your data connection. In normal circumstances, a clip should download within 1 to 2 minutes.

How do I listen to an audio clip?