Business and management

Schumpeter's notebook

  • Everything will burn (2)

    Everything will burn (2)

    Feb 25th 2011, 22:26 by Schumpeter

    THE scandal over Saif al-Islam Qaddafi's PhD thesis, from the London School of Economics, grows. Why was he allowed to commission research from Monitor, a consultancy, to pad out the thesis? I had always thought that PhDs were supposed to embody your own original research. Did he write the thesis himself or employ a ghost writer? And did whoever wrote the thesis crib large chunks of it? I think the LSE has an obligation to come clean.

    Some industrious bloggers have been fisking the thesis for examples of plagiarism. I note that example number three comes from The Economist's very own Matthew Bishop:

    3. Thesis Page 44, Line 16

    in 1971–73, the IMF became more involved with its member countries’ economic policies, advising on fiscal policy and monetary policy as well as microeconomic changes such as privatisation, of which it became a forceful advocate. In the 1980s it played a leading part in addressing the problems of developing countries’ mounting debt. More recently it has several times coordinated and helped to finance assistance to countries with a currency crisis.

    Source: Essential economics: an A-Z guide By Matthew Bishop

    (link to start of plagiarised passage, end of passage)

    Other examples of possible plagiarism can be found here.

  • The government as an employer

    Are public-sector workers overpaid or underpaid?

    Feb 24th 2011, 17:38 by Schumpeter

    THE American blogosphere is abuzz with a debate about whether public-sector workers are overpaid or underpaid, with the left and right taking predictable positions. They are all surely missing the real point. Such workers are both overpaid and underpaid: the public sector is characterised by a relatively flat distribution of wages, with able people paid too little (and thus constantly poached by the private sector) and time-servers paid too much, and with the main driver of promotion being years of service.

    It is clearly important to reduce the overall wage bill and bring public-sector pay and pensions under control. But, in the long run, it is also important to pay good people more, speed up their rise through the ranks, and generally widen the wage distribution in government jobs.

  • The rentier elite

    The rentier elite

    Feb 24th 2011, 9:52 by Schumpeter

    MOTHER JONES has compiled some interesting graphics on the distribution of wealth in the United States. The magazine's list of the ten richest people in Congress is particularly interesting (John McCain, who forgot how many houses he owns during the 2008 presidential election, does not make it).

    Rep. Darrell Issa (R-Calif.) $451.1 million
    Rep. Jane Harman (D-Calif.) $435.4 million
    Rep. Vern Buchanan (R-Fla.) $366.2 million
    Sen. John Kerry (D-Mass.) $294.9 million
    Rep. Jared Polis (D-Colo.) $285.1 million
    Sen. Mark Warner (D-Va.) $283.1 million
    Sen. Herb Kohl (D-Wisc.) $231.2 million
    Rep. Michael McCaul (R-Texas) $201.5 million
    Sen. Jay Rockefeller (D-W.Va.) $136.2 million
    Sen. Dianne Feinstein (D-Calif.) $108.1 million

    It is notable that seven of the top ten are Democrats. Of these, four made their money by marrying or inheriting it. Perhaps the Republicans should start rethinking their opposition to inheritance taxes.

  • The battle in Wisconsin

    The battle in Wisconsin

    Feb 23rd 2011, 17:03 by Schumpeter

    "THE battle ahead", between governments and public-sector unions, which The Economist predicted in its January 8th issue, has arrived in Wisconsin, the cradle of the American progressive movement, in a big way. Scott Walker, the state's governor, is trying to limit the public-sector unions' collective bargaining rights and make it harder for them to collect union dues; the unions have pulled out all the stops; and Democratic legislators have fled the state to deny him a quorum.

    Mr Walker has clearly made some avoidable mistakes, particularly by picking on the more Democratic unions. He should have emphasised the theme of shared sacrifice. He should also, through surrogates, have put innovation, as well as bargaining rights, at the heart of the debate, demonstrating the way that union power has been used to frustrate better working practices.

    But, in the long run, the Democrats have much more to lose in this battle than Mr Walker et al. Barack Obama has signalled his support for the protesters. The left-leaning intelligentsia has been banging the union drum. But Democratic governors will face their own showdowns with public-sector unions (indeed, Andrew Cuomo and Jerry Brown have already signalled that they may take a harder line than you might expect). And many commentators are allowing their rage at Mr Walker's provocations to distract them from the bigger questions. Are public-sector pension rights sustainable? Have public-sector unions done their bit to keep up with a changing world? Or are they willing to crush any new ideas that limit their bargaining power? The old battle between New and Old Democrats, which raged during the Clinton era, is about to be renewed.

  • Everything will burn

    Everything will burn

    Feb 23rd 2011, 13:40 by Schumpeter

    THE fire that is burning in Libya will singe some surprising institutions in the West, from the Monitor Group, which provided the regime with consultancy, to the London School of Economics, which accepted a pledge of £1.5m from the Gaddafi International Charity and Development Foundation and which awarded Qaddafi's son and heir, Saif al-Islam Qaddafi, who controls the foundation, a PhD in political theory in 2008.

    Mr Qaddafi's PhD thesis, titled "The Role of Civil Society in the Democratisation of Global Governance Institutions" looks as if it is a classic of the genre. Here is his summary of his argument, which he advances with lots of references to John Rawls and other liberal worthies:

    The core aim of the thesis, then, is to explore the potential for the concept of Collective Management to develop a more democratic, morally justified system of global governance that recognises the rights of individuals…and is particularly focused on empowering civil society organizations (CSOs) to give a stronger voice to those currently under-represented in the existing system

    You can read the whole thing online, if you have a sufficiently well-developed sense of irony. Hat tip to Crooked Timber.

  • Inside the mind of the entrepreneur

    Inside the mind of the entrepreneur

    Feb 21st 2011, 10:28 by Schumpeter

    HOW do entrepreneurs think? This is a question that has produced lots of cliches (they thrive on chaos, embrace risk, break moulds) but very little hard research. Inc magazine has discovered an academic, Saras Sarasvathy, of the University of Virginia's Darden Business School, who has done some solid research on the subject. The whole article is very much worth reading, but here is the one-paragraph conclusion on how entrepreneurs differ from regular corporate types:

    Sarasvathy concluded that master entrepreneurs rely on what she calls effectual reasoning. Brilliant improvisers, the entrepreneurs don't start out with concrete goals. Instead, they constantly assess how to use their personal strengths and whatever resources they have at hand to develop goals on the fly, while creatively reacting to contingencies. By contrast, corporate executives—those in the study group were also enormously successful in their chosen field—use causal reasoning. They set a goal and diligently seek the best ways to achieve it. Early indications suggest the rookie company founders are spread all across the effectual-to-causal scale. But those who grew up around family businesses will more likely swing effectual, while those with MBAs display a causal bent.

  • Egyptian cities

    Egypt's economic mess

    Feb 18th 2011, 11:19 by Schumpeter

    DAVID LEONHARDT is to be congratulated for focusing on the state of the Egyptian economy, rather than the country's political machinations. He points out that, at a time when most of the rest of the emerging world is urbanising rapidly, Egypt has actually been de-urbanising:

    When Hosni Mubarak took power in 1981, Egypt was indeed more urban than the rest of the world. About 44 percent of its population lived in cities. In East Asia, by comparison, only 26 percent of people lived in cities.

    Since then, the cities of Asia have expanded rapidly, drawing in millions of peasant farmers looking for a better life — and, more often than not, finding it. Almost 50 percent of East Asians now live in cities. And Egypt? It is the only large country to have become less urban in the last 30 years, according to the World Bank. About 43 percent of Egyptians are city dwellers today.

    I suspect that Egypt's economic reconstruction will be just as difficult as its political rehabilitation. Mubarak's cronies controlled most of the economy. Entrepreneurship was stifled by red tape and cronyism. The country ranks No. 96 in the Index of Economic Freedom (out of 179 states), and No. 94 in the World Bank's Doing Business rankings (out of 183 countries). It also has one of the lowest start-up rates in the world. Educated workers found it almost impossible to get jobs that paid them decently for their skills (Mr Leonhardt points out that Egyptians who emigrated to the United States saw their earning power increase eightfold). Perhaps most worrying of all, the army, which now controls the country, is a major economic force, owning companies that produce everything from fire extinguishers to laptops.

  • Democrats versus the public-sector unions

    Democrats versus the public-sector unions

    Feb 17th 2011, 15:55 by Schumpeter

    I'M struck by the growing number of big name Democrats who are willing to take on the party's traditional paymasters in the public-sector unions. First, there was Andrew Cuomo in New York State; now we have Rahm Emmanuel in the Windy City (Mr Emmanuel's victory in next week's mayoral election looks as certain as it can be). Here is Josh Barro in the Manhattan Institute's excellent blog, PublicSector Inc.

    Emanuel has never been one to shy away from confrontation, and in this mayor's race he's run head-on at Chicago's public employee unions. He's raised the hackles of the city's teachers' union by backing aggressive school reforms. He's earned the enmity of the police and fire unions by insisting that pension benefit changes for current employees be on the table in the city's coming fiscal restructuring. And he's made many classes of public workers nervous by calling for "charter agencies" that enjoy the sort of bureaucratic autonomy used by charter schools--as in practice, that has often meant employing non-union labor.

  • US productivity

    The men from McKinsey diagnose Uncle Sam

    Feb 16th 2011, 12:19 by Schumpeter

    THE McKinsey Global Institute has produced a fascinating report on productivity growth in the United States: why the country needs more of it to maintain GDP growth, what barriers are holding the country back, and how they can be overcome. I'll quote it in full, since it is clearly written and compelling. But I must say I'm pessimistic about the country's ability to rise to the challenge. The report puts heavy emphasis on improving productivity in the public sector, and improving America's education system. But the public sector has proved almost impossible to reform, with temporary gains quickly being negated by vested interests (remember Al Gore's reinventing government programme); and the education system has proved even more resistant than the rest of the public sector. Alas, a country which is so good at business is pretty bad at government, and being good at government may be vital to bumping up those productivity numbers.

    More than ever, the United States needs productivity gains to drive growth and competitiveness. As baby boomers retire and the female participation rate plateaus, increases in the labor force will no longer provide the lift to US growth that they once did. New research by the McKinsey Global Institute finds that, to match the GDP growth of the past 20 years and the rising living standards of past generations, the United States needs to boost labor productivity growth from 1.7 to 2.3 percent a year. That’s an acceleration of 34 percent to a rate not seen since the 1960s.

    This acceleration needs to come both from efficiency gains—reducing inputs for given output—and from increasing the volume and value of outputs for any given input. Since 2000, the largest productivity gains have been in sectors that have seen large employment reductions. Periods such as this have made many Americans suspicious that boosting productivity is a job-destroying exercise. However, MGI finds that, since 1929, every ten-year rolling period except one has recorded increases in both US productivity and employment. It is nevertheless important that the United States returns to the more broadly-based productivity growth of the 1990s when strong demand and a shift to products with a higher value per unit helped to create jobs even as productivity was growing.

    There is large untapped potential to increase productivity and growth in the United States, MGI finds. Businesses can achieve three-quarters of the necessary productivity growth acceleration in the current regulatory and business environment. Companies can achieve one-quarter of the acceleration by more widely adopting best practice. Even in such sectors as retail, where US businesses have a strong productivity record, there is scope to do more (e.g., by taking lean practices from the stockroom to the storefront). Aerospace companies may be leading global exporters but they have yet to adopt lean practices in the systematic way seen among best-in-class automotive players. The public sector and regulated sectors such as health care, which have not faced as strong competitive pressure, offer another large opportunity. Health care players have just begun to adopt lean. Hospitals have room to improve how nurses spend their time—at some hospitals, nurses spend less than 40 percent of their time with patients—and to improve their discharge and admissions processes.

    Implementing emerging business and technology innovations can achieve a further half of the necessary acceleration. Opportunities lie in enhanced supply chain integration, greater responsiveness to evolving customer preferences and behavior, and innovating in what, and how, goods and services are provided to customers.

    To obtain the last one-quarter of the acceleration—and potentially more—government and businesses need to act on economy-wide barriers that today limit productivity growth. MGI sees seven major imperatives:

    1. Drive productivity gains in the public and regulated sectors.
    Public and regulated sectors such as health care and education represent more than 20 percent of the US economy, but has persistently low productivity growth. McKinsey analysis has demonstrated that, if the US public sector could halve the estimated efficiency gap with similar private sector organizational functions, its productivity would be 5 to 15 percent higher and would generate annual savings of $100 billion to $300 billion.

    2. Reinvigorate the innovation economy.
    Innovation can increase the quality and quantity of goods and services produced, contributing to productivity gains. The United States remains the global leader in R&D spending but others are rapidly catching up. US policy and regulation should provide the right incentives for private companies to continue to invest in innovation and expand their US-based R&D activities. Specifically, the United States needs to ensure that the IT infrastructure and technologies are in place to capture fully the transformational potential of existing and new technologies. The potential runs from Big Data—data-driven business decisions and actions—to cloud computing and the application of advances in biology and the life sciences.

    3. Develop the US talent pool to match the economy of the future and harness the full capabilities of the US population.
    The US talent pool is not growing fast enough to meet future demand. For example, MGI estimates that the United States may face a shortfall of almost two million technical and analytical workers and a shortage of several hundred thousand nurses and as many as 100,000 physicians over the next ten years. In aerospace, 60 percent of the workforce is aged over 45 years old compared with 40 percent in the overall economy. The United States could alleviate such shortages by removing barriers to older workers staying in the workforce longer (e.g., altering disincentives in how health care costs for older workers are allocated; addressing defined benefit rules); improving incentives to technical and analytical training, for example through innovative funding mechanisms and direct links between jobs and educational institutions); and reducing barriers to the immigration of skilled workers.

    4. Build 21st century infrastructure.
    US infrastructure is not only inadequate to meet the needs of a dynamic, growing, and productive economy but its quality has been in relative decline. The United States today ranks 23rd in the quality of its infrastructure. There is major scope for the United States to identify and implement leading-edge practices from project selection to financing and delivery, sometimes through public-private partnerships.

    5. Enhance the competitiveness of the US regulatory and business environment.
    The relative competitiveness of the US regulatory and business environment is declining at a time when many competitor countries have taken major steps to create favorable conditions in order to attract companies to invest and participate in their economies. The United States scores particularly poorly on the burden of government regulation and red tape. The United States needs to reduce regulatory complexity, streamline the process of resolving disputes, and eliminate remaining sector-level barriers to more robust competition—learning from the most effective approaches employed elsewhere.

    6. Embrace the energy productivity challenge.
    Global demand for energy is predicted to rise at an accelerating pace over the next 20 years and focus needs to shift to boosting energy productivity—the level of GDP obtained from each unit of energy consumed. Today, the United States lags behind others in this regard, and also risks being left behind in important emerging technologies. Clear long-term policy could encourage the market discipline that drives productivity. For example fuel-economy standards could encourage the adoption of existing energy-saving technologies and spur the development of new ones.

    7. Harness regional and local capacities to boost overall US growth and productivity.
    Cities and regions in the United States have markedly different growth and productivity trajectories, and there is insufficient sharing of best practice among them. But there is a rich seam of effective solutions at the federal and local levels that offers scope for shared performance metrics (e.g., a defined set of tracking variables made transparent through technology) and the transfer of best practice. All levels of government should also seek cross-regional alliances in economic development.

  • Regulation

    Licensed to kill

    Feb 9th 2011, 18:46 by Schumpeter

    AN EXCELLENT piece in the Wall Street Journal on the growing American mania for licences. It seems that every occupational group, from dog groomers to florists, is expected to apply for a licence to operate, sometimes involving hundreds of hours of training. The proportion of "licensed" workers has increased from 5% of the workforce in 1950 to more than 20% today. Two examples from the barbershop industry:

    Texas, for instance, requires hair-salon "shampoo specialists" to take 150 hours of classes, 100 of them on the "theory and practice" of shampooing, before they can sit for a licensing exam. That consists of a written test and a 45-minute demonstration of skills such as draping the client with a clean cape and evenly distributing conditioner. Glass installers, or glaziers, in Connecticut—the only state that requires such workers to be licensed—take two exams, at $52 apiece, pay $300 in initial fees and $150 annually thereafter.

    California requires barbers to study full-time for nearly a year, a curriculum that costs $12,000 at Arthur Borner's Barber College in Los Angeles. Mr. Borner says his graduates earn more than enough to recoup their tuition, though he questions the need for such a lengthy program. "Barbering is not rocket science," he said. "I don't think it takes 1,500 hours to learn. But that's what the state says."

    It would be satisfying to argue that this is just another example of bureaucratic meddling. But, alas, many of these "professions" are themselves in the forefront of demands for licensing, in part to raise their status, but more importantly to raise barriers to entry. For the most part, business people have no more affection for the free market than bureaucrats do.

    I agree with my colleague over on our Free exchange blog, who has been assessing the argument that such licensing might help to reduce inequalities between the best- and worst-paid people in these "professions": it seems absurd to seek to do this at the cost of the living standards of those who are actually poor, who lose out from the higher prices that such unnecessary bureaucracy causes.

  • The death of Daniel Bell, sociologist of capitalism

    Daniel Bell, non-neocon

    Feb 3rd 2011, 16:52 by Schumpeter

    DANIEL BELL, who died on January 25th, aged 91 (my column this week looks back on his life and works), was always sensitive to being called a neocon. He cut his intellectual teeth with future neocons at "Alcove No. 1", at City College. He was a close friend of Irving Kristol, the godfather of neoconservatism, and even founded the Public Interest with him. But he always remained, as he described himself, "a socialist in economics, a liberal in politics and a conservative in culture". Here is a letter he sent to us when we bracketed him a little too closely with Kristol.

    SIR - Your obituary of Irving Kristol (September 26th) aligned me with his effort to transform conservatism from a dour to a modern outlook. I was never part of such an effort. I co-founded the Public Interest with Kristol. In our opening statement of intent there was not a word about conservatism; instead we focused on our effort to discuss public policy and to make whatever knowledge we have, primarily in the social sciences, more effective. From 1965 to 1972 most of our economic articles, for example, were written by Robert Solow, Tom Schelling, Robert Heilbroner and Ed Kuh, whose "demogrant" proposals (benefits based on demographic characteristics) were adopted by George McGovern.

    Both Kristol and I supported Hubert Humphrey for president against Richard Nixon in 1968. All this came to a head in 1972 when Kristol, under great pressure from the right, declared for Nixon. Faute de mieux, I declared for Mr McGovern. Irving had also begun to espouse supply-side economics, and write about it in ideological terms, in the pages of the Wall Street Journal.

    I had been friends with Kristol since 1937, going back to our days at the City College of New York. Yet when we began to disagree, even quarrel, about the direction of the Public Interest, I told Irving, but also said that friendship is more important than ideology, which I still believe. I resigned as co-editor of the magazine, to be replaced by our mutual friend Nathan Glazer. None of the economists I mentioned above ever wrote subsequently for the Public Interest. It had become, then, a neoconservative journal. I remain, if a label has to be stated, a social democrat in the mould of my old, close friend, Tony Crosland.

    I mourn Irving Kristol. He was an extraordinarily warm, witty and engaging man. I remained friends with Irving and his wife Gertrude Himmelfarb. But I did not share their political views.

    Daniel Bell,

    Cambridge, Massachusetts

  • Youth unemployment

    Young, jobless and looking for trouble

    Feb 3rd 2011, 14:56 by Schumpeter

    WE ARE all rightly fixated on the politics of what is going on in Egypt at the moment. But it is worth sparing a thought for the economics, too. If Russians in 1917 wanted "peace, bread and land" and ended up with totalitarianism, gulags and collective farms, Egyptians, particularly young Egyptians, want jobs.

    Egypt's youth-unemployment rate is currently about 25%. That is clearly a depressing number, but even more depressing is that it is not out of line with rates across the region, and beyond. Lebanon's youth-unemployment rate is 21%, Tunisia's is 30% and, outside the Arab world, Britain's is 20% and Spain's is 40%.

    Policymakers would be well advised to think about how we're going to promote job-intensive growth, even as they try to calculate the gigantic geopolitical consequences of the Egyptian eathquake.

  • The Al Jazeera moment

    The Al Jazeera moment

    Feb 3rd 2011, 12:07 by Schumpeter

    LIKE many people, I have been glued to Al Jazeera for the past few days. It's breathless and biased, to be sure, with a tendency to inflate numbers and play down risks, but it is much better than the alternatives. With the notable exception of Fareed Zakaria's programme, CNN is a shadow of its former self, and the BBC, which justifies its poll tax, in part, on the grounds that it provides superlative news coverage, is more interested in what Egypt means for British holidaymakers, bless them, than for geopolitics.

    Given that Egypt is likely to produce a cascade of troubles in the Middle East, Al Jazeera has now become essential viewing. Pity the competition is so bad.

  • The euro-zone crisis

    What's wrong with Greece

    Feb 2nd 2011, 16:21 by Schumpeter

    WE HAVE read plenty about Greece's dismal public finances and risible public book-keeping. But if the country is to have any chance of recovering in the long-term it needs to rethink its approach to entrepreneurialism, which is one of the most hostile in the world. A New York Times article makes this point forcefully by telling the story of one entrepreneur's brave attempt to establish a soft-drinks business in his home country:

    DEMETRI POLITOPOULOS says he has suffered countless indignities in his 12-year battle to build a microbrewery and wrest a sliver of the Greek beer market from the Dutch colossus, Heineken.

    His tires have been slashed and his products vandalized by unknown parties, he says, and his brewery has received threatening phone calls. And he says he has had to endure regular taunts—you left Manhattan to start up a beer factory in northern Greece?—not to mention the pain of losing 5.3 million euros.

    Bad as all that has been, nothing prepared him for this reality: He would be breaking the law if he tried to fulfill his latest—and, he thinks, greatest—entrepreneurial dream. It is to have his brewery produce and export bottles of a Snapple-like beverage made from herbal tea, which he is cultivating in the mountains that surround this lush pocket of the country.

    An obscure edict requires that brewers in Greece produce beer—and nothing else. Mr. Politopoulos has spent the better part of the last year trying fruitlessly to persuade the Greek government to strike it. “It’s probably a law that goes back to King Otto,” said Mr. Politopoulos with a grim chuckle, referring to the Bavarian-born king of Greece who introduced beer to the country around 1850.

    The whole thing is worth reading if you want to understand just how messed up the country is, and how little the European Union has done to promote structural reforms in its member states.

  • More on beards

    Brain power versus beard power

    Feb 2nd 2011, 14:35 by Schumpeter

    IN HIS special report on the global elite my esteemed colleague argued that "brains bring ever larger rewards". This is true enough, but I think that he missed an important wrinkle in the argument. The more productive economies become, powered, no doubt, by the cognitive elite, the more people can be rewarded for all sorts of talents, not just intelligence. Beards, as well as brains, can provide people with a livelihood, of a sort. From today's New York Times:

    Jack Passion knows a thing or two about beards. With his orange-red “waterfall of hot lava,” as he called it, spilling from his chin, he is the country’s only full-time professional beard grower. It is not a lucrative job, really, but between the worldwide contests he wins and the book he wrote about beard growing, he can be considered an expert on the subject.

  • Economists and conflicts of interest

    Conflicts of interest

    Jan 27th 2011, 0:05 by Schumpeter

    ECONOMISTS have recently been debating whether to adopt a code of ethics, to deal with widespread worries about conflicts of interest. But dubious behaviour has a long history in a profession that is, by its nature, a magnet to people who are preoccupied by money. David Warsh recounts one of Paul Samuelson's favourite stories about David Ricardo and the huge profits he reaped after the Battle of Waterloo:

    The bond trader had an observer stationed near the battle. Once the outcome was clear, he galloped quickly to where a packet ship was waiting. So Ricardo in London received the early news, and conveyed it to the British government.

    Then he went down to his customary chair at the Exchange – and sold!  Other traders, suspecting the worst, sold too, the prices of Treasuries tumbling, until at last, Ricardo reversed course and bought and bought and made a killing, his greatest coup ever, one that put even the Rothschild brothers in the shade.

    “If not illegal, an ethical purist would have to fault Ricardo for in effect profiting from his own spreading false rumors,” Samuelson wrote. “In this millennium that might be something to criticize or even to litigate.” Even so, the ploy was not unheard of in the present day, he would confide, given that new news, not yet digested, was what sent markets spinning.

  • Emerging markets

    The rise of emerging-market think-tanks

    Jan 26th 2011, 18:00 by Schumpeter

    THE rise of new economic powers is inexorably bringing the rise of new intellectual powers, too. For decades American think-tanks have ruled the world. They have the finest facilities, the cleverest scholars and the best lunches. They have defined the terms of the global debate and provided America's hard power with a halo of soft power.

    This is still largely the case. But emerging-market think-tanks are growing rapidly, promising to broaden the global debate. The big ideas of the future are increasingly likely to come from them. Journalists, wanting a comment on China or an op-ed on the balance of power, may well phone up somebody in São Paulo rather than Washington (or they should do, anwyay, if they are up to their job).

    Every year the University of Pennsylvania provides a huge public service by compiling a list of the world's top think-tanks. America leads the world in absolute numbers, with 1816 think-tanks. It also leads the world in quality, with lots of American institutions in the top twenty and the Brookings Institution, rightly, ranked as number one. But China and India are making impressive strides, with 425 and 292 respectively. Argentina also puts in a strong performance, with 181 think-tanks. Journalists need to update their contacts lists.

  • An ombudsman's lament

    The future of the Washington Post

    Jan 26th 2011, 15:44 by Schumpeter

    ANDREW ALEXANDER, the Washington Post's departing ombudsman, pens a lament about the state of his paper that should strike a chill into the heart of anybody who cares about the future of journalism, both as an industry and as a craft:

    Staggering financial losses have required unrelenting expense reductions to restore profitability. The loss of newsroom talent, through forced buyouts and voluntary departures, has been breathtaking. Some of the most respected Post journalists have left, along with institutional knowledge and leadership so desperately needed during a period of radical change.

    Mr Alexander is undoubtedly right about the harsh environment. But the Post has brought some of this on itself. The rise of Politico shows that the paper was failing to satisfy its core audience. The Post did far too little to upgrade its business coverage as the region—now the fastest growing in the country—was transformed by the rise of the Dulles corridor. And some of its decisions were inexplicable: its decision to give an op-ed slot to Marc Thiessen, perhaps the least talented writer on the right, and a man who has never had an interesting thought in his life, is particularly unforgivable.

  • Public-sector unions

    Public-sector unions

    Jan 26th 2011, 11:32 by Schumpeter

    IN A well-informed article in the Wall Street Journal Fred Siegel points out that, far from being part of the natural order of industrial society, public-sector unions were created by deliberate political decisions, as the Democratic Party saw a treasure trove of votes in organised public-sector workers. What was created by political will can also be undone by it:

    The turbulent years of the 1960s and '70s are best known by the headline-grabbing civil rights and women's rights movements. But there was another "rights" movement, largely overlooked, that has also had a profound effect on American life. The looming public-pension crisis that threatens to bankrupt city, county and state governments had its origins in those same years when public employees, already protected by civil-service rules, gained the right to bargain collectively.

    Liberals were once skeptical of public-sector unionism. In the 1930s, New York Mayor Fiorello LaGuardia warned against it as an infringement on democratic freedoms that threatened the ability of government to represent the broad needs of the citizenry. And in a 1937 letter to the head of an organization of federal workers, FDR noted that "a strike of public employees manifests nothing less than an intent on their part to prevent or obstruct the operations of Government until their demands are satisfied. Such action, looking toward the paralysis of Government by those who have sworn to support it, is unthinkable and intolerable."

  • Interviewing Indians

    Talking the talk

    Jan 21st 2011, 16:55 by Schumpeter | MUMBAI

    I HAVE interviewed more than a dozen Tata executives over the past four days, and I am hungry for more. Western executives, and, I'm sad to say, particularly American ones, have become dreadful bores. They speak in management clichés (I feel like vomiting whenever I hear the phrase "walk the walk"). They are surrounded by plastic public-relations people who have managed to invent a language, PR-speak, that makes managementese sound like Shakespeare. Terrified of contradicting the company line, they all sing from the same dismal song-sheet.

    Indians, or at least the ones I've been talking to, could not be more different. They speak proper English (although "synergy" and "core competences" make the occasional appearance). They litter their conversations with references to mythology, Indian political heroes, stories from the Raj, the Cambridge wrangler system and much else beside. Far from singing from the corporate hymn-sheet, they seem to be genuinely grappling with my questions, particularly those about the proper boundaries of the firm. A pity about all the cricket references, though, which quite escape me.

  • Indian sojourn, continued

    Three faces of India (and two faces of Tata)

    Jan 21st 2011, 13:50 by Schumpeter | MUMBAI

    I STARTED the day on Tuesday by visiting Tata's steelworks in Jamshedpur. I found it awe-inspiring. The scale is mind-blowing: 2.5 hectares of industrial muscle. Even more mind-blowing is the steelmaking process itself: the giant cauldrons of molten steel, the huge trains shifting raw materials about, the fashioning of the molten steel into iron sheets. Three things struck me in particular. First, the relatively small number of people involved. Though based in a relatively poor company, this is a high-tech, high-skill, highly mechanised process. Second, the intelligence and enthusiasm of the people I talked to. These people love to talk about steel! And they love to recite war stories from their visits to other steel mills! (I apologise if I lost the plot every now and again). And third, the smoothness of the organisation. Every process seemed to be perfectly choreographed, and everybody seemed to know their role. Tata Steel has reduced its workforce from 78,000 in the mid-1990s to 35,000 today, while quadrupling the amount of steel it produces. We need a similar revolution in the public sector.

    I spent the afternoon on a whirlwind tour of Kolkata, and a somewhat eccentric one, owing to linguistic problems. It is hard for even the most hard-hearted anarcho-capitalist not to be shocked by the poverty, and discombobulated by the confusion. You come across inexplicable things all the time. I watched a cheerful-looking gentleman wash himself carefully in the river, covering himself with a soapy lather, only to empty a huge bag of rubbish into the water when he had finished. On the positive side, I was struck by the omnipresence of entrepreneurialism. Even the most desperate people were constantly busy. People sit at the side of the road sewing on their Singer sewing machines or cobbling shoes. Truck stops, of which there were an inordinate number, generate service economies, with people selling tea, food and, one suspects, a lot else besides. People also preserve their dignity among the squalor: many women are brightly dressed, and a striking number of children wear smart school uniforms. You would not find the same energy or sartorial dignity in a British inner city.

    The queue to get through security at Kolkata airport was more than a thousand people long—a grumpy fellow-passenger blamed it on the city being run by success-hating, business-loathing, cretinous and corrupt Communists—but thereafter I was transported into a different India. The flight was on time. Mumbai airport was shiny and new. A driver was waiting. And he whisked me, via a new and almost traffic-free road, to the Taj Mahal Palace, which is about as close to heaven on earth as you can get. The beautiful people of the new India, who were pouring out of the hotel when I arrived, really are beautiful; and the Taj's reputation for hospitality is richly deserved.

    All this obviously raises the question of what a single conglomerate is doing running steel mills and luxury hotels. But here is a conjecture, driven, admittedly, by Taj-induced goodwill. Peter Drucker argued that the first job of a company is to create a customer. Most Western bosses would probably say that the first job of a company is to create a profit. But in the emerging world—and particularly the emerging India where Tata Steel and the Taj Palace were created a century ago—the first job of a company is to create order amid chaos. In their different ways, the steelworks and the luxury hotel are fortresses against the surrounding madness.

  • Consumer goods

    The market for cement

    Jan 19th 2011, 18:01 by Schumpeter | JAMSHEDPUR

    FORGET about Coke and Pepsi: the prize for the most ubiquitous advertisements in India seems to belong to cement. I have counted dozens of different types of cement, including Atlus, Power and Idea, that compete for consumers' attention with brightly coloured ads and banners. After cement comes steel (I'm told that Tata even brands individual steel bars so that consumers know that they are buying the real thing).

    The reason for all this noise is that things like cement and steel are consumer goods in emerging markets (if anything, cement ads, particularly for Cemex, are even more ubiquitous in Mexico). People build their own houses, sometimes investing their life savings and years on end to the project, so cement, steel and all the things that go into constructing houses are among the most important things that they buy. This is yet another reason for thinking that Vijay Govindarajan's idea of a $300 house has revolutionary implications, for the industrial order as well as for individual consumers.

  • Company towns

    The universal provider

    Jan 19th 2011, 10:24 by Schumpeter | JAMSHEDPUR

    COMPANY towns used to be common in the West. The Cadburys and Rowntrees built them in England, as did William Hesketh Lever, founder of what is now Unilever. At one point the United States had more than 3,000 of them. They were particularly popular in the South and West, and in the mining and lumber industries. But they have long since disappeared, destroyed by the motorcar, the cult of corporate focus, and the general maturing of the economy.

    As so often, what is dying in the West is surviving or being reborn in the emerging world. New company towns are being constructed from nothing, most notably in China. And old ones are being given a new lease of life. But even with all this new activity Jamshedpur, the corporate headquarters of Tata Steel and home of its biggest steel plant, continues to lead the pack.

    Jamshedpur was created at the turn of the past century to solve a practical problem: the resources needed to make steel, in the form of coal, iron ore and running water, were stuck in the middle of an isolated forest. But practicality was also infused with idealism: Jamsetji Tata, the founder of both the town and of what became the Tata Group (pictured here with his great-grandson Ratan Tata, the group's modern-day boss), wanted to create an industrial jewel, with wide avenues, good schools and generous sports facilities, to prove that India was capable of economic independence.

    Of late the town has become more ambitious still. Tata Steel has become a global force, gobbling up, among others, Britain's Corus. But the company has modernised and expanded, rather than qualified and limited, its relationship with the town and its surrounding region. Again, practical and idealistic considerations are reinforcing each other. The state administration is incompetent. The Naxalite rebellion is a growing threat (I travelled 30 miles into the countryside and saw plenty of signs of soldiers camped out to deal with insurgents). The Western doctrine of "corporate social responsibility" (CSR) has also given the founder's very Victorian vision a new lease of life.

    "We also make steel"
    The result is odd, to Western eyes. Tata Steel runs a 900-bed hospital, and provides its workers with accommodation ("I have a company house and a company car," says one manager, "all I had to bring was a wife.") Jusco, a Tata Steel subsidiary, provides the town with its utilities, and keeps it clean and well-ordered. The company employs 250 people who are responsible for rural outreach. They teach tribespeople how to grow crops, give advice on HIV, help create irrigation systems, and generally act as mentors to the rural population. They also provide all sorts of social services to poor city dwellers. Tata Steel pays for a huge sports centre, which is open to all, in the shadow of the steel mill. It also runs several sports academies, for archery, athletics, cricket and, above all, football, which train people from all over the country. The football academy has trained 142 people who have played for their country in various capacities, and has frequently formed a tie-up with Sheffield United, which is a much admired team in these parts (from England's most famous steel town). Tata also owns the local newspaper and even runs the town's zoo.

    Far from apologising for all these activities, Tata is so proud of them that it uses the phrase "we also make steel" in its advertisements. There are clearly good commercial arguments for some of these activities. The company has to step in to fill institutional voids left by the market (which is underdeveloped in such an isolated spot) and the government (which is ineffective). Creating national sports stars from scratch is arguably even better for your brand than sticking it on the shirts of established stars. Tata Steel has not had a strike since the 1920s, and has so far escaped the wrath of the Naxalites. But there is surely a question of where good strategy stops and where sprawl begins. Does Tata Steel know when to say no? Or will it be constantly pulled into new CSR activities that will divert too many resources from its core mission?

    Read on: Our review of "The Company Town: The Industrial Edens and Satanic Mills That Shaped the American Economy", By Hardy Green (Oct 2010)

  • Performance reviews

    How to do a performance review

    Jan 19th 2011, 1:00 by Schumpeter | JAMSHEDPUR

    PERFORMANCE reviews have become part of the corporate culture. So has circumlocution. Managers are forever pulling punches, thanks to political correctness, legal jeopardy and, perhaps, the general niceness that afflicts our times.

    Visiting Tata Steel's archives on my visit to Jamshedpur, I came across some examples of "appraisal" from 1904 that suffered from none of these problems. The appraiser summed up the workers' performance in one or two words. Here are some choice examples: "cheated and fled", "unfit for work", "too lazy", "lazy and not honest", "not particularly valuable", "too weak", and, my own favourite, "a failure".

  • Indian sojourn

    The messy, non-shining side of India

    Jan 18th 2011, 10:39 by Schumpeter | KOLKATA

    MANAGEMENT theorists have fallen in love with India in much the same way that they fell in love with re-engineering fifteen years ago. India is synonymous with rapid growth, frugal innovation and exciting new business models.

    I agree with all that (and have promoted it myself). But it is important to remember that India is also a mess.

    I came into contact with this mess in Kolkata airport this morning. The airport is even more dilapidated than Heathrow’s terminal three. And the military guards who patrol the place are even more unsympathetic than Heathrow’s staff. At least the people in Heathrow want you to hang around and shop. At Kolkata their only job is to throw you out into the arms of the hundreds of sign-waving beggars and chancers who hang around outside waiting for confused visitors.

    I was a very confused visitor. My flight to Jamshedpur had been cancelled due to "weather" (though the weather struck me as perfect). I was fortunate that Tata Steel, which I'm here to visit, was looking after me. A driver picked me up and took me to a company guest house while someone from the firm helped me sort out my onward travel. A military-style figure led me through the crowds, berated various guards, gave the beggars a box around the ears, and generally sorted things out. But if I had been a tourist I would still be waiting outside the airport—or I might have been whisked off to a "hotel" by one of the waiting sign-wavers.

    The local newspapers are certainly full of stories of India’s economic boom. As usual the advertisements are more interesting than the business pages. There are endless ads for MBAs (not all of them entirely plausible), English courses, computer classes: all signs of a country that is pulling itself up by its boot-straps. But the news pages are full of darker stories—about the Naxalite rebellion, about institutional incompetence and corruption and about the general mess that is Indian politics.

    As messes go the area around Kolkata airport must rank high. The main road is a perpetual honking traffic jam. New buildings are being thrown up willy nilly. Old buildings are falling down. People and animals wander about in brave indifference to the traffic and construction. One of the glories of India is that what look like insoluble problems can magically resolve themselves. But the cost in wasted time and frayed nerves is extremely high.

About Schumpeter's notebook

In this blog, our Schumpeter columnist looks at the individuals and ideas behind the latest trends in business and management.

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