This small site was built after two horrendous flights taken in January and February of 2011 on British Airways. During the first, I turned on my light to find bugs crawling on my blanket and a bedbug-blood-spattered shirt. On the return journey, I left my 10-hour flight to find my body covered with 90 bug bites. The worst part was the nonexistent customer service throughout the 10-day ordeal.

I am pledging to:

• Be honest – I make no claims on the general state of BA, but pledge to tell my own, honest story to the best of my ability.

• Write candidly – This story isn’t always pretty, so please consume the content on this site at your own risk. It is graphic.

You can read a bit more about me here, or just dive right into the story.

My open letter to British Airways can be found here and some information about the apology from BA here. British Airways has now acknowledged that their aircraft was in fact infested with bugs! (According to the Daily Mail’s article.)

>> After some requests from readers, I have now posted my own 3 Golden Rules For Flying Bedbug-Free. Enjoy! <<