Important: To install BBC iPlayer Desktop, your account must have administrator privileges otherwise you will not be able to install it.

If your computer meets our recommended specifications - which includes running an Intel-based Mac - the BBC iPlayer pages should be able to detect what you need to install and guide you through the process.

BBC iPlayer Desktop is powered by Adobe Air (Adobe Integrated Runtime). When you install BBC iPlayer Desktop you also install the Adobe Air components.

Air may already be installed on your computer as it is being used by many other applications. Find out more about Adobe Air here.

This link will take you to a website outside BBC Online. The BBC is not responsible for content or software downloaded from external sites.

1. On the programme's page, select the Download button then click on the To computer option. You can also visit the Install BBC iPlayer Desktop page.

2. The installation page will appear with simple instructions on how to install BBC iPlayer Desktop. Click the Install BBC iPlayer Desktop button to start the process.

3. Install Adobe Air and follow the instructions.

4. Click Install when the Application Install prompt appears.

5. Select where you want to install BBC iPlayer Desktop and click Continue.

6. After accepting the End User Licence Agreement, you'll be asked for your password.

BBC iPlayer Desktop is now installed.

How do I uninstall BBC iPlayer Desktop on a Mac?

To remove the application

0. Go to Applications
0. CTRL-Click BBC iPlayer Desktop
0. Select Move to trash

To remove any settings

1. Delete the folder /Users/[your user name]/Library/Preferences/BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1/

2. Delete the folder /Users/[your user name]/Library/Application Support/Adobe/AIR/ELS/BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1/

To remove any downloaded programmes

Delete the folder folder /Users/[your user name]/Movies/BBC iPlayer

How do I perform a clean reinstallation?

You should only perform these steps if you have problems with BBC iPlayer Desktop - the vast majority of users should be able to install BBC iPlayer Desktop the standard, simple way.

Remove BBC iPlayer Desktop

First, close BBC iPlayer Desktop if it's running.

To remove the application

0. Go to Applications
0. CTRL-Click BBC iPlayer Desktop
0. Select Move to trash

Remove your settings

1. Delete the folder /Users/[your user name]/Library/Preferences/BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1/

2. Delete the folder /Users/[your user name]/Library/Application Support/Adobe/AIR/ELS/BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1/

Reinstall BBC iPlayer Desktop

Return to the BBC iPlayer website in Internet Explorer or Firefox and download a programme. Follow the instructions to install BBC iPlayer Desktop. Don't forget that your account needs to have administrator privileges to install BBC iPlayer Desktop.

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