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What information does the BBC collect about me?
When you interact with the BBC we sometimes receive personal information about you.
For example, if you write to us or sign up to a newsletter, you might tell us who you are, how we can contact you and what you think of the BBC and its services.
How do we use your information?
We will use your personal information for a number of purposes including the following:
- To contact you (for example, we might call you if you text in to one of our radio programmes)
- To provide you with services (eg to send you a newsletter or a news alert, if you have asked for them)
- To personalise the way BBC content is presented to you (eg if you tell us your post code we may use this information to customise your view of the BBC homepage so that you always see the local weather for your area.)
We will keep your information confidential and generally we will only use your information within the BBC. However, we sometimes use third parties to provide services on our behalf, for example independent producers who make programmes for us.
Your data protection choices
We won't contact you for marketing purposes, or promote new services to you unless you specifically agree. You can opt-out of receiving direct marketing from us at any stage.
If you have a BBCiD, you can sign into your account in order to update your personal information.
You may choose to reduce the number of cookies you receive from us. Please see our information on How to reject cookies.
How to reach us
The Data Protection Officer
White City Building
201 Wood Lane
Privacy and Cookies
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