We're always happy to hear from you and help with any problems. If your query isn't answered below, please don't hesitate to contact us.
If you would like to comment on a BBC website, please use this search box to locate the site and its feedback form.
I want to email a BBC programme
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If you'd like to contact a BBC programme directly, first check our
A-Z index
to see if it has a website. All our websites have a vast amount of information on our programmes and related subjects, but if you don't find what you're looking for, you can contact the programme via its own feedback form.
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You can also comment on our programming at
Points of View
.
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For general comments about BBC programmes and scheduling, you can email us
here
.
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I want more information on a BBC programme
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The
BBC information
website is full of facts about our programmes and our organisation.
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Some of our programmes have online
factsheets
, with a variety of information on everything from actor bios to plot lines and background music.
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The BBC receives hundreds of questions every day - have a look at our current
top ten questions
to see whether your query is dealt with there. It could save you time.
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What's on the BBC tonight?
Visit
What's On
for up-to-the-minute
BBC listings
.
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Where can I get a tape of...?
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To buy commercially available tapes of BBC shows:
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in the UK/EU go to the
BBC Shop
.
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in North America go to (External)
BBC America
.
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elsewhere go to
BBC Worldwide
.
(For copyright reasons not all broadcasts are commercially available. We regret that we can't supply tapes where this is the case.
BBC Information
has further details.)
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How is my licence fee spent?
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What is BBCi?
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BBCi is the new name and look for all our services across
the web and interactive TV
. We know that fast easy surfing is top priority for most people when they go online or use interactive TV. So we've rethought the structure and presentation of all our web and interactive TV services to make sure they really work for you.
-
BBCi makes your favourite services and sites
accessible and relevant
to you - whether you're after the very latest news and analysis, or the hottest gossip from Albert Square. New navigation, design and search features help you find what you want, when you want it. With all the
quality and depth
you'd expect from the BBC in an innovative, no-nonsense package, BBCi brings you the best of the BBC quickly and easily.
-
New features include a redesigned homepage (if you haven't seen it, take a look:
www.bbc.co.uk
) and a handy navigation bar (the strip at the very top of every page) which takes you directly to key content areas we've found people use most often:
TV
,
Radio
,
Communicate
, and
Where I Live
.
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What is BBCi?
explains how to get the most from our new features.
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Where can I find help using BBCi?
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If you're having problems using any part of BBCi, there's
straightforward technical advice
at our
Help
site.
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What is BBCi?
explains how to get the most from our
new features
.
Webwise
also offers a comprehensive, easy-to-follow guide to
getting the most from the Internet
.
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I've found a technical fault. What do I do?
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If you've found a broken link or other
technical problem
, please email our
Webmasters
and they'll sort it out.
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