The BBC is committed to making its broadcast and online services as accessible as possible. BBC iPlayer includes a Sign Zone and audio described search facilities in the Categories menu and the introduction of subtitles for downloads and streaming. We aim to provide subtitles for the majority of our programmes, although technical considerations mean this is not always possible. We also offer Audio Description and Sign Language for a small proportion of our programmes.
Subtitles, Audio Description and Sign Language programmes are not available for mobiles or portable devices at present.
If you have any more questions about BBC iPlayer the menu categories to the left provide more information; otherwise try typing your question or related key words into the search box above.
You could also try browsing our message boards, which discuss many aspects of the service including common issues and problems. Please note that because this content is not generated by the BBC, it is not searchable via our search tool; however, we suggest typing key words such as BBC iPlayer + your issue into your preferred search engine.
9 answers found
- How do I turn on subtitles?
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- Are sign language programmes available?
- I'm a screen reader user, how do I download programmes?
- Can I listen to BBC radio programmes through the WebbIE browser?
- What's the BBC's accessibility policy?
- How can I play programmes using Mobile Safari and VoiceOver on iPhone and iPod Touch?
- Missing subtitles on parts of longer programmes
- Is the BBC committed to accessibility?