Help

Digital Subscriptions and Premium Products

  • 1. What is a digital subscription? How much does it cost?

    An NYTimes digital subscription provides ongoing unlimited access to the NYTimes.com Web site from any computer or device, plus access to apps on portable devices. There are three options:

    NYTimes.com + Smartphone App:* $3.75 per week (billed every 4 weeks at $15.00)

    • NYTimes.com from any computer or device
    • NYTimes app for BlackBerry, iPhone and Android-powered phones

    NYTimes.com + Tablet App:* $5.00 per week (billed every 4 weeks at $20.00)

    • NYTimes.com from any computer or device
    • NYTimes app for iPad, plus Times Reader 2.0 and the NYTimes App for the Chrome Web Store

    All Digital Access:* $8.75 per week (billed every 4 weeks at $35.00)

    • NYTimes.com from any computer or device
    • NYTimes app for BlackBerry, iPhone and Android-powered phones
    • NYTimes app for iPad, plus Times Reader 2.0 and the NYTimes App for the Chrome Web Store

    *Note: NYTimes apps are not supported on all devices. NYTimes digital subscriptions do not include e-reader editions (e.g., Kindle, Nook, Sony Reader, Kobo Reader), Premium Crosswords or The New York Times Crosswords apps. Additional restrictions apply.

    Sign up today »

    Home Delivery:
    Home delivery subscribers get the All Digital Access package for free. All print subscribers (7-day, Monday–Friday, Weekender, Sunday only, etc.) get the All Digital Access product for free.

    To activate your digital subscription, you'll need to connect your home delivery subscription to your NYTimes.com account. If you haven't already done so, visit this page to connect your accounts.

    Additional Benefits:
    Digital subscribers receive access to the New York Times archives, including 100 free articles from 1923 through 1986 every four weeks. Archived articles outside the 1923–1986 date range are free to subscribers at all times and do not have the 100-article limit.

    See also:
    What if I don't want to subscribe — can I still read NYTimes.com for free?
    How do I download the apps that are included with my digital subscription?

  • 2. I get home delivery of the newspaper. Do I get free access?

    Yes. Print subscribers to The New York Times get a free All Digital Access subscription. This package includes free, unlimited access to NYTimes.com on any device, plus the full range of NYTimes apps for your smartphone (iPhone, Android-powered phones, BlackBerry), your tablet (iPad) and your computer (Times Reader 2.0 and the NYTimes App for the Chrome Web Store).

    To activate your digital subscription, you'll need to connect your home delivery subscription to your NYTimes.com account. If you haven't already done so, visit this page to connect your accounts.

    Free, unlimited access is provided to all print subscribers, no matter what type of subscription you have (daily, weekday, Weekender, etc.). You'll also qualify for free digital access if your home delivery is provided by a third party (rather than by The New York Times directly).

    Please note that free access is for home delivery customers only. If you purchase single copies of the newspaper at a newsstand or other retailer, you will need to purchase a digital subscription separately.

    Digital subscription benefits for print subscribers also include the Replica Edition. Please note that e-reader editions (Kindle, Nook, Sony Reader, Kobo Reader) are not free to print subscribers.

    Home delivery subscribers to the International Herald Tribune will receive free, unlimited access to NYTimes.com.

    See also Can I create more than one NYTimes.com account that corresponds to my subscription? Do you offer a "family plan"?

  • 3. What if I don't want to subscribe — can I still read NYTimes.com for free?

    Visitors can enjoy 20 free articles (including blog posts, slide shows, video and other multimedia features) each calendar month on NYTimes.com, as well as unrestricted access to browse the home page, section fronts, blog fronts and classifieds.

    Your free, limited access resets every month: at the beginning of each calendar month, you'll once again be able to view 20 free articles for that month.

    Here are a few examples of "section fronts":
    Politics | Arts | Opinion

    And here are some examples of "blog fronts":
    Well | Bits | City Room

    Also note that NYTimes apps are free to download and install, and they include the Top News section for free. Subscribers get unlimited access to all sections.

    For nonsubscribers, articles from the New York Times archives from 1923 through 1986 are $3.95 each. Views of archived articles outside that date range are free but still count toward the 20-article monthly limit.

    See also:
    What is a "section front" or "blog front"?
    Can I still access NYTimes.com articles through Facebook, Twitter, search engines or my blog?

  • 4. How are digital subscriptions billed?

    We accept major credit cards and PayPal. Subscriptions are billed every four weeks. Your subscription will be renewed automatically, and you will be charged in advance of each billing cycle unless you cancel.

    View the Terms of Sale »

  • 5. Can I get access on my smartphone or tablet? What devices are supported?

    Yes. Our subscription options include unlimited access to NYTimes.com on any computer or device, plus NYTimes apps for iPhone, BlackBerry and Android smartphones, as well as iPad tablets.

    View the available NYTimes apps for smartphones and tablets »

    NYTimes apps are free to download and install, and they include the Top News section for free. Subscribers get unlimited access to all sections.

    See also:
    How do I download the apps that are included with my digital subscription?
    I have a subscription to The New York Times on my Kindle, Nook or other e-reader. Does this give me access to NYTimes.com?
    Will you offer subscription apps on tablets other than the iPad?

  • 6. What is the cancellation and refund policy?

    You can cancel your subscription at any time. When you cancel, we will stop charging your account the following billing cycle. Each billing cycle is four weeks, so your unlimited access will continue for the remainder of the current four-week period. Afterward, you will still be able to view 20 articles a month on NYTimes.com and read Top News on our apps at no charge, just like any other visitor.

    View the full cancellation and refund policy »

  • 7. Can I get a digital subscription to the NYTimes.com Web site only?

    No. The basic digital subscription package gives you ongoing unlimited access to NYTimes.com on any computer or device, plus the NYTimes app for your smartphone.

  • 8. Are there any subscription discounts?

    Yes. For a limited time, all new subscribers will receive a promotional offer. Sign up today »

    If you're not ready to subscribe now, please make sure you are a registered user so you can receive special offers as they become available.

    A discounted digital subscription is available to current faculty, students, administrators and staff at eligible colleges and universities. For more information, see I am affiliated with a college or university. Can I get a digital subscription discount?

  • 9. Can I still access NYTimes.com articles through Facebook, Twitter, search engines or my blog?

    Yes. We encourage links from Facebook, Twitter, search engines, blogs and social media. When you visit NYTimes.com through a link from one of these channels, that article (or video, slide show, etc.) will count toward your monthly limit of 20 free articles, but you will still be able to view it even if you've already read your 20 free articles.

    Like other external links, links from search engine results will count toward your monthly limit. If you have reached your monthly limit, you'll have a daily limit of 5 free articles through a given search engine. This limit applies to the majority of search engines.

    See also I've signed up for NYTimes.com e-mail newsletters. Will e-mail newsletters be affected by digital subscriptions?

  • 10. I am a home delivery customer. How do I activate my free, unlimited digital access?

    If your home delivery account is already connected to the account you use to read and comment on NYTimes.com, you won't need to do a thing. If not, you'll just need to connect your home delivery account to an NYTimes.com account.

    To begin the simple two-step linking process, click the Get started link below. You'll need either your home delivery account number, your phone number or the last four digits of the credit card you used to pay for your home delivery subscription.

    Get started »

  • 11. I'm not currently a digital subscriber. What kind of content counts toward my monthly limit? Do I get access to anything?

    Visitors to NYTimes.com can always browse the home page, as well as all section fronts, blog fronts and classifieds. Articles, blog posts, slide shows, video and other multimedia features will all count toward the monthly limit of 20 free articles. Note that the monthly limit is based on items, not page views: a multi-page article or slide show counts as one item (or one "article view"). Additionally, reader contributions (comments) do not count toward your monthly limit.

    Here are a few examples of "section fronts":
    Politics | Arts | Opinion

    And here are some examples of "blog fronts":
    Well | Bits | City Room

    Upon reaching your monthly reading limit, you'll be asked to subscribe. Your subscription helps us continue to invest in the quality journalism you know and love. But if you don't subscribe, your free access will be reset at the beginning of the next month, and you'll once again be able to enjoy our content.

    Also note that NYTimes apps are free to download and install, and they include the Top News section for free. Subscribers get unlimited access to all sections.

    For nonsubscribers, articles from the New York Times archives from 1923 through 1986 are $3.95 each but do not count toward the monthly limit. Views of archived articles outside that date range are free but do count toward the 20-article monthly limit.

    Why wait? Sign up today »

    See also
    What is a "section front" or "blog front"?
    If I go back and read an article I've already read, will that count toward my monthly limit?
    Do comments count toward my monthly limit?

  • 12. How do I download the apps that are included with my digital subscription?

    To download NYTimes smartphone and tablet apps, visit our Downloads page.

    See also Can I get access on my smartphone or tablet? What devices are supported?

  • 13. How do I log in to the NYTimes smartphone app?

    To log in to the NYTimes app for your smartphone, first tap the settings button in the app.

    iPhone settings button:   Android settings button:
                     


    In the settings area, tap Log In or Create an Account. Enter your e-mail address and password.

    For complete details, see iPhone App: Logging In or Android App: Logging In.

  • 14. How do I log in to the NYTimes app for iPad?

    To log in to the NYTimes app for iPad, tap the Settings button in the bottom right corner of the app.

    Tap Log In or Create an Account. On the Welcome page that appears, enter the e-mail address and password that are associated with your digital subscription and then tap Log In.

  • 15. What is a "section front" or "blog front"?

    Each section of NYTimes.com has a "front page," or a main page of the section. Each blog also has a front or main page, where you can skim partial posts (and sometimes read full posts).

    Section front Blog front

    An example of a section front
    (click image to enlarge or visit this page on the site)

    An example of a blog front
    (click image to enlarge or visit this page on the site)

     

    If you do not have a subscription, your limited access to NYTimes.com includes these front pages, where you can browse headlines and summaries and read any content that's visible on that page. But if you click through to a full article or blog post, the new page will count toward your monthly limit of 20 complimentary articles.

  • 16. Why do I get only 20 articles free each month?

    The New York Times has begun charging for unlimited access to its digital content. We're doing this so we can continue to invest in the quality journalism you know and love. We've set the limit high enough that many readers won't encounter it. But if you're a regular reader, we hope you'll consider subscribing. You'll get unlimited access to all of our content, including articles, blog posts, video, slide shows and other multimedia features — on the Web site, on the mobile site and on our smartphone and tablet apps.

    Read the letter from our publisher »

  • 17. How can I keep track of how many articles I have read each month?

    When you get close to your monthly limit, pop-up alerts will begin to appear at the bottom of pages you read on NYTimes.com. The alerts will tell you how many free articles remain in the current month. Note that the number of "remaining" articles does not include the article you're currently viewing; the current article counts as an "already read" article.

  • 18. If I go back and read an article I've already read, will that count toward my monthly limit?

    No. If you view an article you have already read in the current month, it will not count again toward your monthly limit.

  • 19. Do comments count toward my monthly limit?

    No. User-generated content does not count toward your monthly limit. This includes comments on articles and blog posts.

    When you first read a blog post, it will count toward your 20-article monthly limit. But if you comment on the post or refresh the page to see other readers' comments, it will not count again.

    When you click the Comments link on an article page to view the associated readers' comments page, the new page will not count toward your monthly limit (unless there is new Times content on the page, which is rare).

    See also If I go back and read an article I've already read, will that count toward my monthly limit?

  • 20. Can I access my digital subscription on more than one computer, smartphone or tablet?

    Yes, as long as your subscription covers the devices you want to use. You can access NYTimes.com on any browser, on any device. If you have more than one smartphone, you will be able to access the NYTimes app on all your smartphones. You will also have access to the NYTimes app for iPad on multiple tablets, and you will have access to Times Reader 2.0 and the NYTimes App for the Chrome Web Store on multiple computers.

    To make sure your subscription covers the applications you want to use, review the subscription packages »

  • 21. How do I change the e-mail address that's associated with my digital subscription?

    To change your e-mail address, visit the My Account area. In the My Profile section, click the Change link below your e-mail address. Enter a new address, and then click Save.

    If the e-mail address you want to use is already associated with a different NYTimes.com account, an error message will appear. To resolve this, please complete the steps on the Subscription E-Mail Address help page. You can also watch a step-by-step video of the process.

    If you're still unable to change your e-mail address, please contact Customer Care.

  • 22. How do I change my current digital subscription package?

    Currently, you must call Customer Care at (800) 591‑9233 to change your digital subscription. We plan to support changing your subscription through the My Account area soon.

  • 23. When I go on vacation, can I put my digital subscription on hold?

    No. NYTimes digital content is available anywhere there's an Internet connection, so we're not offering vacation suspensions. When you put your print subscription on hold, your digital access will not be affected.

  • 24. Can I give someone a digital subscription as a gift?

    No. We don't currently offer digital gift subscriptions, but we plan to offer them soon. Please make sure your e-mail address is up-to-date so you can receive the latest news and announcements from NYTimes.com.

    In the meantime, you can still give the gift of home delivery of The New York Times.

  • 25. Do you offer free trial subscriptions?

    Visitors can enjoy 20 free articles each calendar month on NYTimes.com, as well as unrestricted access to browse the home page, section fronts, blog fronts and classifieds. Your free, limited access resets every month. We may also announce special offers from time to time, including free trials.

    Also note that NYTimes apps are free to download and install, and they include the Top News section for free. Subscribers get unlimited access to all sections.

    See also What if I don't want to subscribe — can I still read NYTimes.com for free?

  • 26. I am affiliated with a college or university. Can I get a digital subscription discount?

    A discounted digital subscription to NYTimes.com and the NYTimes app for your smartphone is available to current faculty, students, administrators and staff at eligible colleges and universities. To be eligible, a college must purchase a qualifying number of copies of The New York Times for its newspaper readership program. This subscription is for one year and does not include tablet apps, e-reader editions, Premium Crosswords or The New York Times Crossword apps. Smartphone apps are not supported on all devices. Other restrictions apply. For more information, please visit College Readership Digital Subscription.

  • 27. I'm outside the United States. How will my subscription price be calculated?

    All NYTimes subscription prices are in U.S. dollars. If you're outside the United States, we'll calculate your subscription price each billing cycle (every 4 weeks), based on the exchange rate at the time of the calculation.

    View the Terms of Sale »

  • 28. I have a subscription to The New York Times on my Kindle, Nook or other e-reader. Does this give me access to NYTimes.com?

    Subscribers to The New York Times on Kindle and NOOK devices will receive full access to NYTimes.com. We are currently working through the technical requirements to verify Kindle and NOOK subscriber accounts and offer access. More information will be available soon.

    At this time, we're not able to connect other e-reader subscriptions to an NYTimes.com subscription. Each must be purchased separately.

    We plan to enhance our e-reader subscription options in the near future. Please make sure your e-mail address is up-to-date so you can receive the latest site news and announcements from NYTimes.com.

  • 29. Can I create more than one NYTimes.com account that corresponds to my subscription? Do you offer a "family plan"?

    If you're a digital-only subscriber, you can create only one account (with one e-mail address and password). If you're a home delivery subscriber, you're also currently limited to one digital account, but you'll soon be able to link additional digital accounts to your home delivery subscription. We'll notify home delivery subscribers as soon as this option is available — please make sure your e-mail address is up-to-date.

  • 30. I've signed up for NYTimes.com e-mail newsletters. Will e-mail newsletters be affected by digital subscriptions?

    No. You don't need a digital subscription in order to subscribe to our e-mail newsletters. Like other external links, e-mail newsletter links to NYTimes.com will count toward your monthly limit, but you will still be able to view the linked article even if you've already reached your monthly limit.

    See also Can I still access NYTimes.com articles through Facebook, Twitter, search engines or my blog?

  • 31. Will you offer subscription apps on tablets other than the iPad?

    We are evaluating the latest platforms and devices. Please make sure your e-mail address is up-to-date so you can receive the latest site news and announcements from NYTimes.com.

  • 32. My question was not answered here. How can I get more information?

    For more information about a particular app or product, please refer to that specific FAQ:

    Android
    BlackBerry
    iPad
    iPhone
    Article Archives
    Crosswords
    Times Reader

    You can also search our Help section or contact us.

  • 33. How do I send you my feedback on digital subscriptions and products?

    We welcome your comments. To send suggestions or comments, please use our feedback form.

    If you're experiencing problems with your digital subscription, please use this form instead.