Help & Feedback

Please choose a link below to view the FAQs for each section of DailyFinance. If your question isn't answered, please let us know by submitting feedback -- there will be a link at the bottom of each section.

10 Year Bond

Posted: Friday 07/2/10 4:34 PM EDT

The 10 year bond quote details we receive from Bear Stearns are incorrect. The problem has been traced back to an error at the exchange which Bear Stearns is working to resolve. In the meantime, we've removed instances of the 10 year bond around our site as the data is inaccurate. Our team continues to follow-up on this investigation, and will return the 10 year bond quote to the site as soon as possible. We apologize for any inconvenience.

Quotes FAQs

New Historical Data

Posted: Monday 03/15/10 5:03 PM EDT

We're pleased to announce that as of today, we've begun a series of upgrades to our historical data. The new, broader and deeper data set will continue to evolve over the coming weeks. Here are more details that will help you in your stock research during the transition period:

  • Moving Averages and Relative Strength is currently only supported in the Advanced Chart. Support for these measurements in the Classic Chart is coming soon.
  • Support for UK securities will lapse as of March 15th. Historical data from March 15th prior will be supported, but we will not be able to provide historical prices beyond that for a short time. When development on our new UK data set is completed, we will be able to offer up-to-date historical prices on the LSE.
  • New features include support for historical returns on Canadian securities and historical prices for UITs.
  • Also coming soon, we'll be introducing data back to 1968 (where applicable) and providing historical data for futures, spot rates and some bonds.

We apprecaite your patience as we continue to build out a better and more robust historical data service.

Color Coded Volume Charts

Posted: Friday 05/29/09 3:39 PM EDT

We've color coded the volume bars in charts to help you quickly discern whether or not spikes in volume impact a stock's price. Trading intervals that close up in price will have a green volume bar whereas those intervals that close down will have a red volume bar. For more information on how to use charts, visit Charts Help.

Remove Items from the Scrolling Ticker

Posted: Thursday 07/31/08 12:17 PM EDT

Many of you have been asking how to remove items from the "Recent Quotes" section of the scrolling ticker found at the top of the quotes page. Now, by simply hovering your mouse over any item scrolling in the ticker, a small red frame will appear around that item with a red "X" showing on the upper right. Just click the red "X" and the item will be removed. It's that simple.

DailyFinance Now Offers Free Real-Time Quotes

Posted: Tuesday 07/21/08 10:15 AM EDT

That's right ... free real-time quotes for equities and ETFs are here! You'll find this new information on our quote pages. Check out your favorite company's real-time price today. For more information on this service, please read our Real-Time Quotes help article.

Option Chains, Dividends/Splits, and Earnings

Posted: Tuesday 06/24/08 04:32 PM EDT

We are pleased to announce the arrival of 3 new stock research pages that you've been asking for! As of June 24th, you can now find Option Chains, Dividends & Splits, and Earnings Releases for your favorite companies. Each of these new pages is accessible in the left hand navigation. Additionally, we've increased our data precision by displaying up to 5 decimals for key data points.

What's more, we're working on additional features that you've requested such as the ability to remove items from the scrolling ticker. Look for these additional changes in upcoming releases.

As always, we appreciate your feedback. While we may not reply to each piece of feedback we receive, we do read it -- keep it coming!

Advanced Charts!

Posted: Monday 06/15/09 2:03 PM EDT

DailyFinance is proud to announce the next generation of the Advanced Charting tool. The upgraded chart tool is full of new features and bug fixes. Key features include:

  • reliable interactive charting of thousands of securities
  • quick charting of comparisons, earnings, splits and dividends
  • dozens of technical analysis indicators
  • a new line draw tool
  • a full screen chart view
  • much, much more

Give our all-new Advanced Charting tool a try and - as always - we'd love to hear your feedback.


Didn't Find an Answer to Your Quotes Question?

Portfolios FAQs

Access Your Portfolio

Posted: Thursday 02/18/09 12:05 PM EDT

If you are coming to DailyFinance from AOL Money & Finance your portfolios are still accessible on this site. Every page on DailyFinance has a header with a "Portfolio" link that will bring you to your portfolio page. Simply click on the link, located at the top of the page and shown in the image below and you will be brought straight to the portfolios you are familiar with.

How to get to your portfolios

Didn't Find an Answer to Your Portfolios Question?


Editorial FAQs

Markets At a Glance

Posted: Thursday 02/18/09 2:25 PM EDT

In order to give you quick access to DIJA, NASDAQ, Oil and other crucial prices we have included a large market carousel on all of our pages.

get market info at a glance

Don't forget to scroll through the carousel for more securities. Just move your mouse over the carousel and two scroll buttons will appear. Click on either button to get a look at the Euro, NIKKIE 225 and more.

scrolling

Searching DailyFinance

Posted: Tuesday 01/5/09 6:43 PM EDT

DailyFinance pages come equiped with a search bar that allows you to search for stock quotes, news and articles. In fact, it is on the top of this page right now.

The search bar has two different settings. The first will allow you to search for a stock quote (this is the default setting). Make sure the "Get Quote" text is gray, then enter the symbol where it says "Enter ticker symbol, company or fund" and click the blue search button.


The second setting allows you to search for news and articles. To switch to this setting, click on the "Search DailyFinance" text until it turns gray. Next, enter the search term in the search bar (which now has the text "Search DailyFinance News) and click the blue search button.

This search is great for finding older articles or just for research.

Didn't Find an Answer to Your Editorial Question?

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