FatCow Web Hosting was founded in 1998 in with the simple mission of providing the most reliable, affordable and fun hosting service for personal and small business websites. Since that time, we have grown into one of the largest and most influential hosting services in the industry. Throughout our growth we have stayed true to our core values. Today we provide all of our customers with a safe, secure, Green web hosting platform all backed by the best support around, the Moo Crew.

Green Web Hosting

In May of 2009, FatCow made the decision to become a Green Web Hosting provider. FatCow made a commitment, which will allow for 4,412,000 kWh of wind energy to enter into the national electricity grid annually from May 2009 until May 2011. The estimated environmental benefit is equivalent to planting about 2,390 acres of trees or not driving over 6.1 million miles per year.

FatCow's actions have not only inspired Moo Crew members who have made simple changes in their daily routines to contribute to the effort, but also our customers who proudly display their Green Web Hosting badges on their websites. Every FatCow customer is given a badge that they can place on their website to let visitors know that they're surfing a website backed by eco-friendly web hosting services. To learn more about FatCow's eco-friendly, visit our Green Hosting page.

Hosting Architecture

FatCow's web host services are served by two Boston-area data centers. Combined, they occupy over 2400 square feet of space, comprised of over 800 Servers and half a petabyte of storage … and growing, fast! Our network infrastructure is comprised of a pooled server environment, which gives virtually any server on our network the ability to access Web site files when a request occurs. This means that the first machine available will be the one to serve a customer's Web pages, giving our customer incredibly fast load times and fewer service interruptions than our competition.

Fatcow's network-attached storage also enables any machine to access customer data. Each machine is clustered with another identical machine that will seamlessly take over if the primary unit crashes, ensuring customer data is always safe and secure. Additionally, these units are also backed by another set of storage units that include a mirror copy of the data in case of disk failure in the primary units.

Legendairy Support

At FatCow Web Hosting, we understand that it takes more than impressive technology to be a great web host; it takes a great team of people. Over the years, the Moo Crew, FatCow's customer support team, has developed a reputation in the industry for going the extra mile for customers. The Moo Crew is available 24x7, 365 days a year and can be reached via phone, email or online chat.

We care so much about customer service at FatCow web hosting that we've instituted the HeiferCratic Oath which outlines our dedication to our customers. The oath includes such items as:

• Personal phone call within 7 days of signup
• 2-minute maximum hold time
• North American-based support.
• Resolve issue on initial contact or set a firm, follow-up deadline.
• Review and improve support experience with customer surveys.

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Udderly Fantastic Web Hosting

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• Powered by 100% Wind Energy