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If we do not employ you at this time, you agree that we may retain and use the information that we obtain as part of your application process so as to be able to consider your application later if a suitable position becomes available and, if appropriate, to refer back to this application if you apply again. If at any time you no longer want Bloomberg to consider your application, please let us know at
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By clicking 'I Agree', and submitting your application, you consent to Bloomberg processing your data in the manner outlined above.
In the course of submitting your application, you will be providing Bloomberg with your personal information. You consent to Bloomberg using that information for the purpose of considering your suitability for employment, as well as for general internal statistical analysis and reporting purposes, including candidate activity and demographic reports. Bloomberg will process your information in compliance with applicable laws on privacy and data protection.
If we do not employ you at this time, you agree that we may retain and use the information that we obtain as part of your application process so as to be able to consider your application later if a suitable position becomes available and, if appropriate, to refer back to this application if you apply again. If at any time you no longer want Bloomberg to consider your application, please let us know at
Careers- Feedback, in which case your information will be stored securely for no more than one year from the date of notification and access to it will only be made if and to the extent necessary for legal and regulatory purposes.
Bloomberg is a global company and you therefore consent to Bloomberg processing your information on its servers in the United States of America. Bloomberg is committed to compliance with its privacy obligations and for that reason will apply the Safe Harbor Privacy Policy when processing your information on its US servers. If you are applying for a position outside the EEA and US, you agree that Bloomberg may also process your information on its servers in the country in which the relevant position is located and comply with the privacy legislation in that country. In processing data either in the US or any other country, employees of Bloomberg will only access your information where necessary:
- to consider your suitability for employment;
- for general statistical analysis and reporting purposes; or
- to comply with legal or regulatory obligations.
Where required, your information may be disclosed to law enforcement, regulatory or other government agencies, or third parties where necessary to comply with legal or regulatory obligations or requests.
If you are offered a position of employment at Bloomberg, such offer and continued employment is contingent on the satisfactory results of both reference checks and a background search.
You are responsible for ensuring that the information you submit is accurate and up-to-date. You may review or update your personal information at any time using this site or by contacting us at
Careers- Feedback. At the same time, by clicking 'I Agree' and submitting your application, you agree that we may use third parties to verify your information. However, we will not seek any additional data from those third parties without your explicit prior consent.
By clicking 'I Agree', and submitting your application, you consent to Bloomberg processing your data in the manner outlined above.
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Global Customer Support Representative - Japanese Speaker
Job Requisition Number: 27364
Asia Pacific
Tokyo - JPN
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The Company
Bloomberg is the world's most trusted source of information for businesses and
professionals. Bloomberg combines innovative technology with unmatched analytic, data, news, display and distribution capabilities, to deliver critical information via the BLOOMBERG PROFESSIONAL® service and multimedia platforms. Bloomberg's media services cover the world with more than 2,200 news and multimedia professionals at 146 bureaus in 72 countries. The BLOOMBERG TELEVISION® 24-hour network delivers smart television to more than 240 million homes. BLOOMBERG RADIO® services broadcast via SIRIUS XM Radio and 1worldspaceTM satellite radio globally and on WBBR 1130AM in New York. The award-winning
monthly BLOOMBERG MARKETS® magazine, Bloomberg BusinessWeek magazine and the BLOOMBERG.COM® financial news and information Web site provide news and insight to businesses and investors.
The Role:
The Global Customer Support Department provides 24/7 support to our clients.
The aim of the department is to provide superior customer service with no wait time. Our model follows the sun so that we always have 2 call centers open at all times providing seamless service. We also provide multi-lingual support to our clients. In the customer support role, you will gain an introduction to our products and services, our clients, as well as insight into the global financial markets. It is a fast-paced environment and requires the ability to multi task. Good communication and problem-solving skills are necessary to be successful in this role.
Duties:
-Provide superior customer service to our clients on inbound phone calls.
-Transfer customer calls to appropriate staff.
-Identify, research, and resolve customer issues using proprietary company
software.
Qualifications:
-Fluency in English and Japanese
-Ability to provide exceptional customer service
-Strong telephone etiquette
-Excellent verbal and written communication skills
-Multi-tasking skills and ability to work well under pressure
-Strong problem solving skills
-Ability to be a team player
-Experience in a call center environment a plus
-Ability to work weekends and holidays
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By clicking the "I Agree" button below you agree to the terms of this Legal Statement.
Click "I Decline" if you do not consent and do not wish to proceed with the application.
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