Search our FAQs
Search our FAQs to answer your question or use the postcode checker opposite to diagnose your reception or interference problem.
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I am having problems with BBC stations on satellite - can you help?
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I'm having problems with my Freeview reception - can you help?
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Why have I lost BBC Radio services on Freeview in Scotland?
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Can I watch HD TV on Freeview in my area?
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Why am I having problems with the Red Button service on Freeview?
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My digital TV picture breaks up and freezes - where can I get help with this?
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How can viewers in Scotland access BBC ALBA on Freeview?
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Some channels are missing from my digital TV channel list. How can I get them back?
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I’m having problems playing BBC Radio content online through the new Radioplayer console – can you help?
- I’m having problems with my Freesat reception - can you help?
Diagnose your problem
Enter your postcode to find the possible cause of your reception or interference problem and get advice on what to do. Providing your postcode will assist us in locating your nearest transmitter, this information will not be used for any other purposes.
Go Digital
Radio
(results from Get Digital Radio)
Providing us with your postcode – and house number/name for TV – will allow us to determine when digital switchover is coming to your area, it will not be used for any other purposes.
*Please note that you will be directed to a third party site.*
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