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Most Common Questions
What is a digital subscription? How much does it cost?
An NYTimes digital subscription provides ongoing unlimited access to the NYTimes.com Web site from any computer or device, plus access to apps on portable devices. There are three subscription options.
Can I share my digital subscription? Do you offer a "family plan"?
If you have an NYTimes All Digital Access subscription (or a Home Delivery subscription, which includes All Digital Access), you can share your digital access with one family member.
My NYTimes app won't load when I try to upgrade to a new version from iTunes. What should I do?
If you are experiencing difficulties with an upgrade on your iPad or iPhone, please delete the NYTimes app, reboot your device and reinstall the app in iTunes.
How do I resolve the no Internet connection error I am receiving while attempting to view multimedia content in the Collection app?
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