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Home > Information Security Preventive Measures
Information Security Preventive Measures
anb has always placed information safety and security as its utmost priority by adapting the best effective state-of-the-art international information security practices and controls. We also monitor the Internet for illegal or unauthorized use of the Bank’s name and trademark. The process includes detecting incidents of fraudulent web sites that look similar to anb’s, as such sites can threaten the privacy and security of our customers.

It is very important that we share with you the most common information security growing threats to exert the proper attention to protect your information and your banking transactions from these threats, some of which are:

A criminal activity using attempts to fraudulently acquire sensitive information, such as usernames, passwords, account and credit card details, by masquerading as a trustworthy friend or company entity such as a bank in an electronic communication or fake site. Phishing is typically carried out using email or an instant message, and often directs users to give details at a fake website, although phone contact has been used as well.
This is an attack against the identity of a person like you, our customer. Oftentimes referred to as ‘identity theft’, the attacker wants to get hold of your personal information, using various techniques e.g. fake web sites, fake e-mails etc. What can you do to help us prevent Phishers from taking advantage of you?
Social Engineering
The act of obtaining or attempting to obtain otherwise secured information by ‘conning’ an individual into revealing the secure information. Social engineering is successful because its victims innately want to trust other people and are naturally helpful. The victims of social engineering are tricked into releasing information that they do not realize will be used to attack a computer network. For example, an employee in an enterprise may be tricked into revealing his User ID and Password to someone who is pretending to be someone from IT support team. The social engineer can use that information in conjunction with other information that has been gathered to get closer to finding a way into the enterprise’s network.
Phishing is a type of security attack that relies on social engineering in that it lures the victim into revealing information based on the human tendency to believe in the security of a brand name because they associate the brand name with trustworthiness.

Virus and Spyware
This is the most common threat facing us today. Virus, spy ware, Trojans and worms can do various degrees of damage depending on their type as well as extract sensitive information, such as usernames and passwords for unlawful use. Customer should have up-to-date Antivirus and Anti spyware software installed and enabled on their PC all the time.
Identity Theft
Identity theft is a crime in which someone wrongfully obtains access to your personal information and uses it in a way that involves fraud or deception, usually for economic gain. Unfortunately, most identify theft victims don’t realize they’ve been targeted until the damage has been done; resulting in unknown charges or withdrawals to bank accounts, or calls from collection agencies among other consequences.
Identity theft is the deliberate assumption of another person's identity, usually to gain access to their finances or frame them for a crime.
Preventing Password Guessing
Keep your password confidential and change it frequently. We would advise you, for your own security, not to use common information such as your birthday, telephone number or a recognizable part of your name as your password
Customer Role (things you should do)
Customers also have a role to play to ensure their on-line security. anb recommends that you adhere to the following security guidelines:
When accessing anb Net, do not use a public network/computer.
There are a number of risks involved when using shared computers, public computers and wireless networks at places like libraries, internet cafes, airports, and coffee shops. The network maybe poorly secured and easily exploitable by hackers and thieves – one of whom may be sitting right next to you, looking over your shoulder, and stealing your information. A hacker may even be the one running the free wireless signal you’ve logged upon, grabbing all of your information as fast as you can send it. The use of shared and public computers and wireless hotspots is not recommended if you are working with sensitive information of any kind.
Some of the more common risks associated with using shared & public computers and internet cafés are:
How to identify that the caller is a bank official?
If you receive a call from “somebody” claiming to be a bank official and you are asked personal banking information by them:
Personal banking information you should not disclose to anyone even bank staff:
The Bank will never ask for sensitive account information via emails or telephone calls.

Do not trust any web site simply because it holds the anb logo, always make sure that you access anb web site at this address: www.anb.com.sa.  Also make sure that URL on your browser is secured https://www.anb.com.sa when logging to internet banking, if not, never access this site

How to report suspected security incidents?
If you suspect that there has been an un-authorized breach of your account(s), or that an online transaction has taken place that you did not initiate, you should notify arab national bank immediately by emailing the details to abuse@anb.com.sa, or by calling 800 124 4040.
arab national bank - 2012 || Disclaimer - Terms & conditions - Privacy Policy - Security Awareness
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