Theme Support

Enter a Question Keyword to search our database of Support Articles:

Tips:

  • Have your Support ID on hand. You'll need it to read the answers! If you don't have one, you'll see instructions on how to get one.
  • Are you looking for Shopping Cart related issues? Shopping Cart will be the keyword you need to type in the field.
  • Is your question about images? Enter: image
  • Looking for how to edit your background image, colours or fonts? Type: background or font
  • Have a question about an error you see? Entering: error will give you a list of the most common errors people ask us about.
  • Do you want to search for several keywords? Divide each keyword using a | i.e. pdf|email
  • Do you want that the search returns only articles where all your keywords appear in the question? Divide each keyword using a , i.e. pdf,email

Did you know?

  • An empty space will give you most (if not all) of the Questions we have stored in our Wiki Database