Gosia
Gdynia, Poland
Managing the message
I indirectly manage over 150 people. The size of the team requires taking a broad approach and dealing with multiple issues of a different kind on a daily basis. I serve as a “buffer” between senior decision makers and first line managers and I need to secure the link between the two so that business benefits from it.
A dynamic workplace
What I like about my job is its dynamics. I am never bored and
“I can constantly learn through different situations that I face every day.”
People in the office are vibrant and ambitious.
Building skills
I designed and implemented the Team Leaders Exchange Program which has been running across several teams for two years now. It helps team leaders enhance their management capabilities through running a team in a different location.
Justyna
Gdynia, Poland
Diversity of experience
I have been with Thomson Reuters in Gdynia for nearly five years. During this time, I moved across three different teams, gaining diverse experience and holding positions of increasing responsibility. Now as a team leader, I try to bring fresh spirit to the role and my team.
Improving customer satisfaction
As an active member of the customer satisfaction team at the Gdynia site, I organize activities such as Customer Perspective Workshops and the Job Sharing Program. Being part of the Customer Satisfaction Program, a very powerful and active work stream here, has been quite satisfying.
“Our work resulted in an increase in customer orientation in the Gdynia site by 9 percent in one year.”
A progressive atmosphere
I like the international environment at Thomson Reuters and that I can express my views. People are very tolerant and open. With the diversity of tasks available, I see unlimited opportunities to grow and develop. In turn, I can provide support to the people I manage and help them to develop.
Liuska
Gdynia, Poland
A global career
I started my career in foreign trade for a batteries manufacturer in Brazil. I worked there for about two years, then joined Thomson Reuters in Poland. Like many others in Gdynia, I started as a data analyst and worked my way up.
A key role in integration
I think one of the biggest challenges for any international company nowadays is working with remote teams. In my role, I need to manage the expectations of stakeholders located in different offices around the world.
I have been successful with several challenging tasks. I developed and implemented a training program for the Events Content & Services teams in Gdynia, Manila and Nicosia. I also had a significant role in the integration of Thomson Reuters. I had the opportunity to lead the coverage migration for my team and work with new people from London. We were the first team on-site to go through the integration process and deliver excellent results.
Building new skills never stops
The best aspect of this organization is the variety of roles and the cultural diversity. You can change jobs within the company to develop new skills and build a valuable business network. My current role allows me to develop Six Sigma and project management skills.
“I interact with people at all levels of the business, which is both challenging and exciting.”
Mariusz
Gdynia, Poland
A fast pace
My professional career began as an office clerk with the state's football association and I worked there for two years. After that, I joined Thomson Reuters.
I started here as a data analyst and received quick promotions to the next levels -- seven months in each role. I am currently a team leader where I feel there are unlimited possibilities to create and shape the environment. I try to anticipate client questions and address them before they are asked. Most of the queries for my team are rated "excellent."
Cross-cultural experience
“I was selected as the first person to go for a three-month exchange from Gdynia to Bangalore. I had the chance to experience a different culture and methods of work.”
I took away some new ideas and I shared some Gdynia solutions with the Bangalore site as well.
Building the brand
I am proud to work for such a recognizable brand. I founded the Thomson Reuters Cycling Team in Gdynia, to promote our brand in cycling races throughout the area.