Contact Us

For Customer Service inquiries, please call 1-855-263-8989 or email support@washingtonpostwine.com.

Shipping

Please see our Shipping Policy page for details on states served, shipping rates and policies.

Guarantee

We offer a satisfaction guarantee on every wine. If you’re ever unsatisfied for any reason, please let us know and we'll notify the licensed retailer in your state to replace your wine (subject to applicable laws of the retailer's state).

Replacements

In the event that your wine shipment is ever damaged, please discard any broken or leaking bottles and contact us and we'll arrange for the licensed retailer in your state to send you a replacement.

Cancellation

If you wish to pause or cancel your ongoing Wine Club shipments, please contact us. Note that a Wine Club shipment already in progress cannot be cancelled or refunded.

Legal Age

You must be at least 21 years of age to purchase or receive wine, and a person at least 21 years of age must be present to sign for your delivery.

Payment

Your credit card will be charged at the time of each wine shipment. We accept American Express, Discover, MasterCard and Visa. The charge will appear on your credit card as GWC*WASHINGTON POST WINE in most states and as GWC*ITO WINES WP CLUB in Texas. We authorize the card and your payment is made directly to the applicable licensed wine retailer. You’ll receive an e-mail when your wine ships, so you’ll know when to expect it.

About Global Wine Company

The Washington Post Wine Club has carefully chosen Global Wine Company and its panel of experts to operate the wine club on our behalf. Global Wine Company has been running branded wine clubs for over 7 years. Global Wine’s panel of wine experts sample wine on a daily basis to find the best wines for members of The Washington Post Wine Club. Thousands of wines from around the world are tasted each year and information is provided on potential selections to the licensed retailers who make the final selections on wines that will be included in the Wine Club packages for sale in their state. The licensed retailers agree to the wines before the shipment is finalized. This process ensures that the wines selected are of the highest quality and value for our members.

©2013 The Washington Post and ©2013 Global Wine Company, Inc, San Rafael, CA. The Washington Post Wine Club has chosen Global Wine Company and its panel of experts to select the wines and operate the club on our behalf. The Washington Post Wine Club is operated independently of The Washington Post’s newsroom. All wine sales are made by a licensed retailer in compliance with state laws and the licensed retailer assures all involved that it fully complies with all states’ laws applicable to it. Global Wine Co Logo All credit card payments will be facilitated by Global Wine Company, Inc., located at 1401 Los Gamos Dr. #230, San Rafael, CA 94903, with the exception of orders shipped to Texas, which will be sold by Texas licensed Winery ITO Wines, LLC, located at 16760 Hedgecroft Drive Suite 608, Houston, TX 77060 Phone:(707) 234-4747. Due to state laws, wine can be purchased only by adults 21 years and older. See shipping policy for states served.