Airline industry

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  Ryanair boss says his airline must stop upsetting people

  20 Sep 2013: Michael O'Leary 'happy to take blame if we have macho culture' after Ryanair ranks last for customer service in Which? survey

• Airports commission member forced to quit over conflict of interest

  20 Sep 2013: Ex-chief executive of Manchester Airports Group Geoff Muirhead departs due to former firm's application for Stansted expansion

• The four-legged flyers: owners dig deep to take pets abroad

  20 Sep 2013: Animal courier firms report big rise in dogs, cats, guinea pigs, fish and rabbits flown overseas, but not hamsters

• Ryanair must stop 'unnecessarily pissing people off', says O'Leary

  20 Sep 2013: Boss of budget airline – voted worst of 100 biggest brands by Which? readers – vows to transform 'abrupt culture'

• Air France plans to cut further 2,800 jobs to stem financial losses

  18 Sep 2013: Airline seeks to balance its books by offering fewer flights within France and cutting 5% of its workforce

• Stretched 787-9 Dreamliner makes first flight as Boeing seeks to move forward

  18 Sep 2013:

  New version of 787 carrying up to 290 passengers debuts in wake of battery problems – while Bombardier trials its rival plane

• Ryanair plans Stansted fare cut to boost growth

  17 Sep 2013: No-frills airline to offer cuts of around £8.50 as part of deal with new airport owner to increase passenger numbers by 50%

• Qantas review sparks fears for 300 maintenance jobs at Avalon

  17 Sep 2013:

  Union says the future looks bleak and believes the airline is looking to move engineering jobs offshore

• Flybe dismisses three directors amid operations overhaul

  16 Sep 2013: Airline group merges divisions as new chief executive Saad Hammad pushes for a single, lower cost business

• Lufthansa boss set to be chairman of Swiss drugmaker Roche

  16 Sep 2013: German newspaper Die Welt said Christoph Franz is in talks with the airline's supervisory board about a departure before his contract expires

• We want cash compensation, not Virgin Atlantic air miles

  16 Sep 2013: Airline offered us 12,000 air miles each after its systems failure left us stranded

• United Airlines will honour flight tickets mistakenly sold for $5 to $10

  13 Sep 2013:

  Human error blamed for period in which only airport and security fees were charged and customers rushed to purchase

• Aer Lingus blames Ryanair for profit warning

  13 Sep 2013: Aer Lingus chief executive said that price cuts by Irish rival Ryanair are being felt across Europe

• Mail reaches out-of-court settlement with Ryanair over safety story

  12 Sep 2013: Airline sued newspaper for libel after it claimed some pilots were concerned that a fuel policy may have put passengers at risk. By Josh Halliday

• British Airways to offer hand-luggage only fares from London airports

  11 Sep 2013: Heathrow and City airports to introduce discount on cheapest tickets for BA passengers travelling without checked baggage

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