Q&A: How to Incorporate Tumblr Into Your Marketing Campaigns

Dear Q&A Team,

My manager has assigned me the job of looking into new social media platforms that we can add to our marketing campaigns. I have been trying to learn about Tumblr and its capabilities. What type of content should we post onto Tumblr? What are some examples of successful Tumblr accounts run by businesses? Are there any legal issues we should be aware of when using Tumblr?

Stumbled Upon Tumblr

_____________________

Dear Stumbled Upon Tumblr,

It’s great that you are exploring other social media platforms. Here are three ProfNet experts who provide their expertise about Tumblr:

Reasons to Use Tumblr

Web marketing expert Lorrie Thomas Ross explains, “If an organization is looking to maximize awareness, information distribution, connections and service to support sales, then social media marketing needs to be part of the marketing mix. Tumblr is a blog platform that can help organizations harness the power of social media marketing.”

Christopher Penn, vice president of marketing technology for Shift Communications, agrees: “Tumbler is a rich content outpost, another blogging service that offers you an additional place to put content on the Web. Tumblr’s strength is its tremendous and active community that often re-blogs items that are worthy of attention and interest.”

Penn adds, “Tumblr’s secondary strength, especially for technologically less ambitious PR practitioners, is that it’s incredibly easy to use and quick to set up. You can begin on Tumblr in a matter of minutes, and its mobile apps make content creation simple and friendly.”

In addition, “platforms like Tumblr can be a great way to boost SEO,” says Ross. “Tumblr was architected to be search-friendly and help search visibility, so, if used effectively, it can help with a business’ SEO.”

However, you may want to disqualify Tumblr as a marketing medium if your company’s tolerance for risk is exceptionally low. It has an active adult content community, and many of its members enjoy blogging and re-blogging content they find, explains Penn. “For most brands, it shouldn’t be a significant problem — obscurity is a far greater risk than being discovered and re-blogged by someone whose content you might not agree with.”

Content to Include in Your Account

“People flock to Tumblr to be entertained and inspired, not to be pitched to,” says Francis Skipper, executive vice president of 451 Marketing. “Therefore, it is key to be very visual and to use humor on Tumblr. Pieces should be easy for your audience to digest and promote sharing. And try to provide evergreen content that will have a longer shelf life, so your content can be shared often.”

“Tumblr is also a great way to create a very human side of a brand by giving insights into the people and ideas behind your company,“ he adds.

Even though content needs to be engaging, it is important to remember that every organization has a different target audience. This is why it all starts with strategy – strategy first and execution second.

Ross suggests that marketing managers think about the content they have, their target audience, and what their target audience needs. Then they can decide what to post on Tumblr.

Once marketing managers are ready for the execution stage, it is important to know that the best content on Tumblr is graphical content — static images, graphics, animations, and video, says Penn.

Successful Examples

  • Comedy Central: This page is authentic, integrated and engaging. It supports the overall brand’s purpose. The purpose is very clear — to create viral clips, awareness and an audience.  –Ross
  • Capital One’s Bucket List and Art Institute of Technology:  Tumblr is a highly visual medium, and both these blogs maximize their use of imagery to make them eye-catching and appealing. –Penn
  • CNET:  They have been really smart about Tumblr posts, releasing “cliff notes” or abbreviated versions of their articles. They create a visual, multimedia headline that prompts the reader to click through to the full content on their site. -Skipper
  • General Mills: Their Tumblr focuses on whimsical content that taps into people’s inner child and even showcases some amazing DIY arts and crafts projects that were created from cereal boxes with tutorials. They create a fun lifestyle around their brands using Tumblr. –Skipper

Legal Issues & Tips

“As with any form of online content production, you will be held liable for intellectual property (IP) rights. Re-blogging something that falls afoul of IP rights can land you in serious, very hot water,” warns Penn. “For example, re-using an image from a licensed imaging service like Getty Images can cost you up to $60,000 per violation, even if the original content is not yours. By re-blogging it, you open yourself to the same liability as the creator.”

Also, remember to respect the FTC guidelines, says Ross. You can read more about them here: tinyurl.com/nxvvszl

Another thing to keep in mind is that companies need to commit to using Tumblr.

“Tools like Tumblr don’t make marketing magic,” cautions Ross. “It is how and why these tools are used that make marketing magic.”

Skipper reiterates Ross’ last statement: “First, have specific goals in mind before you start. Don’t just join Tumblr because ‘everyone else’ is doing it.” Some of these goals include: building brand awareness and identity, educating customers, and creating a brand persona.”

Last but not least, Penn cautions that “‘build it and they will come’ doesn’t work any better on Tumblr than it does on the Web. You still have to invest resources in outreach, awareness, advertising, and support of your initiatives there in order to make it successful.”

After deciding your Tumblr strategy with your company, I hope you have fun posting to this social media platform! Enjoy!

-The Q&A Team

Written by Polina Opelbaum, editor of ProfNet, a service that helps journalists connect with expert sources. To read more from Polina, check out her blog on ProfNet Connect.

October Media Moves and News

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MEDIAware, PR Newswire’s Audience Research Department newsletter, features recent media news and job changes in the industry. Here is a sampling of this month’s edition:

Ratings giant Nielsen (http://www.nielsen.com) purchased its competitor Arbitron for more than a billion dollars. The $1.26 billion deal was approved by the Federal Trade Commission. Nielsen gets Arbitron’s state of the art people meter technology which captures data of what its users are receiving on TV, Internet, tablets, radio and phones. Part of the approved deal allows ESPN to continue its contract with Arbitron for this technology.

TIME Magazine Editor Rick Stengel departs TIME magazine (https://twitter.com/TIME) to join the State Department. Stengel will serve as Under Secretary of State for Public Diplomacy and Public Affairs. Deputy Managing Editor Nancy Gibbs has been appointed Rick Stengel’s successor.

Tribune Company (http://www.tribune.com), the parent company of the Chicago Tribune, has plans to make additional cuts as they prepare to spin off the publishing side of the business into a separate entity. The cuts are likely to affect all areas of operation, including the newsrooms that will take effect the end of this year.

A Las Vegas zoo owner has been charged with battery after allegedly attacking KSNV-TV Reporter Amber Dixon while she was asking for an interview. In the video of the incident Dixon and Photographer Justin Michel go to the door of Pat Dingle, the owner of a local zoo that had recently been closed by the U.S. Department of Agriculture. Dixon knocks on Dingle’s door. He opens it and shuts it. The anchor who voiced the track said Dingle didn’t tell the crew to go away. But adds,”13 seconds pass in the dark until the door finally opens and Dingle’s fists are suddenly flying.” In the video you can hear Dingle tell the crew from the Las Vegas NBC affiliate to get out of his house after the scuffle. Police spokeswoman Laura Meltzer told the Las Vegas Sun, Dingle has been charged with misdemeanor battery. http://www.lasvegassun.com/news/2013/sep/26/nv-zoo-owner-battery-reporter/

Hollywood news site TheWrap.com (https://twitter.com/TheWrap) has recently hired two Reporters. Sara Morrison ( sara.morrison@thewrap.com) will cover media & Anthony Maglio (Tony.Maglio@thewrap.com) will cover television.

Missouri media company News-Press & Gazette (http://www.npgco.com) purchased CBS and Telemundo stations KION-TV and KMUV-TV along with Fox affiliate KKFX-TV. The stations were previously owned by Cowles California Media Co.

The Orange County Register (http://www.ocregister.com) teams up with the Orange County Department of Education and the Fourth District Parent Teacher Association to launch a school laptop program.

Journalist Darryl Isherwood (https://twitter.com/DarrylIsherwood) has been hired by NJ.com (https://twitter.com/NJDotCom) as its Senior Political Reporter. He was the previously the Editor of PolitickerNJ.com. He begins on October 14.

New Co-Host Jenny McCarthy (https://twitter.com/JennyMcCarthy) made her debut on ABC’s The View (http://abc.go.com/shows/the-view) earlier this month. McCarthy previously Hosted her own talk show, “The Jenny McCarthy Show”. She will serve as a replacement for former Co-Host Elisabeth Hasselbeck, who departed from the show on July 10, 2013.

The Wall Street Journal (http://online.wsj.com) made several changes to its Real-Time News editorial team this month. Margaret de Streel joined the team as an Editor of Real-Time World News. While Geoffrey Rogow (https://twitter.com/GRogow) joined Real-Time Finance News as an Editor, and former Dow Jones Deputy Managing Editor George Stahl joined Real-Time Business News as an Editor.

Nexstar Broadcasting  (http://www.nexstar.tv) and Mission Broadcasting have acquired WOI-TV, WHBF-TV, KCAU-TV, WICZ-TV and WBNP-LP.

WVEE-FM (http://v103.cbslocal.com) of Atlanta was one of the big winners at the 2013 National Association of Broadcasters’ Marconi Radio Awards this year. The Urban Contemporary station won the Urban Station of the Year category. The awards were held in Orlando at the annual NAB Marconi Radio Awards Dinner & Show. The station located at 103.3 on the FM dial was chosen by a panel of broadcasters with the votes being confirmed by an independent auditor. This year’s awards banquet was hosted by Tom Kelly of KRTH-FM, a CBS station in Los Angeles. A list of this year’s winners can be found at http://www.radioshowweb.com/2013/newsroom/newsRelease.asp?id=3228. Next year’s awards show will be held in Indianapolis.

Dayton Parent Magazine is the latest parenting magazine launched by Midwest Parenting Publications. The current Editor of Indy’s Child and Hamilton County Family, Susan Bryant, will serve as Editor. You may reach her at susan@daytonparentmagazine.com or visit http://www.daytonparentmagazine.com for additional information.

Long-time Chicago Host Don Wade has passed away after battling brain cancer. He served WLS-AM for 27 years as Host of the morning drive show with his wife, Roma. Our condolences go out to his family.

WNPT-TV (http://www.wnpt.org) in Nashville has launched a new music program. Music City Roots (http://www.twitter.com/musiccityroots) debuted on the PBS affiliate last month. The show features Americana music from artists from or passing through Nashville but the show is scheduled to go national. To see the list of performers, visit http://www. musiccityroots.com. The show airs weekly on Wednesdays at 7:00 p.m. CST. The Host is Jim Lauderdale. Lauderdale can be followed on Twitter at http://www.twitter.com/jimlauderdale1 while WNPT-TV can be followed at http://www.twitter.com/npt8.

Active Interest Media (http://www.aimmedia.com) purchased Clean Eating, Oxygen and MuscleMag Internation, three Canadian enthusiast publications.

You can view the entire October Issue of MEDIAware here: www.prnewswire.com/knowledge-center/medi… and the Regional Changes here: http://www.prnewswire.com/knowledge-center/mediaware/October2013UpdatesByRegion.html

You can also follow all of the latest media moves and news from PR Newswire’s Audience Research Department on Twitter at: twitter.com/PRNmedia

8 Blogger Relations Tips from a Blogger

Photo by Jhayne/flickr, used under Creative Commons license

Photo by Jhayne/flickr, used under Creative Commons license

I dread checking my email sometimes. Outside of my job as a media relations manager at PR Newswire, I’m a local interest blogger. Like most bloggers, my inbox fills up with its fair share of pitches.

Some pitches are fantastic: To the point, clearly familiar with my blog, pitching me something my readers and I care about. Others, not so much.

I read every single one of them, though; all the way through. Even the ones addressed to “Andrea”.

The only reason I don’t hit delete on the bad pitches is because I want to learn from their mistakes. I look at what makes me happy as a blogger, as well as what doesn’t. Then I think about how I can incorporate that into my own blogger outreach.

Here are a few lessons I learned:

1) Start your research on the blogger’s About, Disclosure, and PR pages. These pages are a quick way to discover what the blog is about, whether the blogger accepts pitches, and how to reach them. Many of them also have guidelines on the topics they do and don’t blog about.

2) Then do even more research. In addition to looking at the About page, read blog posts. Dig back a month or so. If the blogger doesn’t write about your topic, post giveaways, or review products, your time is better spent pitching someone who does. Check out their blogroll for ideas on other bloggers you can reach out to.

3) Build the relationship before you pitch. Some pitches have caught my attention solely because I recognized the person’s name. That’s because the pitcher had previously reached out to me either by email or with a comment on my blog.

Next time you’re interested in pitching a blogger, try reading their blog and leaving a comment – not as the brand you represent, but as yourself (no pitching in this initial outreach).  A pitch later on may be more likely to catch a blogger’s attention if they recognize your name. Plus, when your pitch says you enjoy reading my blog, I know you’re being honest.

4) Provide advance notice. If you’re pitching an event or have a specific timeline for when you need coverage, don’t wait until the week of. Many bloggers plan their posts in advance. A blogger may make an exception if they have a previous relationship with you (see tip 3), or it’s such an incredible opportunity from a major player in their niche.

However, there is not always time to squeeze in a last minute post. Even if you don’t have all of the details ready for a blog post, pitch the basics with a heads up of when you’re looking for a post. Then ask if the blogger would like the rest of the specifics once they’re finalized.

5) Be clear, but realistic in your ask. If you expect a certain level of commitment from a blogger, communicate that in your conversation, but plan some flexibility to accommodate different bloggers’ availability. For instance, I may not be able to schedule two posts, but I could commit to one post and more social media pushes.

Consider the blogger’s short and long-term value and then decide what you’re ok with in return for the compensation you’re offering.

6) Think beyond the blogger. Know the blog’s audience. Always consider who will be reading a blog post and be careful about overlapping audiences. Don’t oversaturate a particular niche all at once.

Try identifying bloggers from a few different niches that are relevant to your pitch. For instance, a store opening could be pitched to fashion bloggers, local event blogs, lifestyle/personal bloggers, and mom or dad bloggers. Just remember to tailor the angle of your pitch to each individual’s interests. While there may be some overlap, each niche has its own unique audience.

Or spread your campaign over a longer period of time. After you determine the influence level of your target blogs, reach out to a group of high-value influencers, then stagger your outreach to your second and third groups.

Remember that the value of a blogger is not just how large their audience is, but also the relevancy to your brand and how likely it is that they’ll blog about you. A blogger with a smaller audience who is passionate about your brand may be better than a blogger with a massive audience who is not quite the right fit.

7) Be prepared. Be helpful. Short and sweet pitches are fantastic. However, after the pitch, the more resources you have prepared, the better.

When it comes to multimedia, think beyond your brand’s logo; have product shots, event photos, relevant infographics, or embeddable video ready. Similarly, be prepared with hashtags, social media handles, examples of tweets and other social media messaging. Don’t attach everything to your pitch, but offer its availability.

8) The relationship doesn’t stop at the blog post. How a brand interacts after the blog post could help or hurt future outreach just as much as the initial pitch does. A short email thanking the blogger is nice, as is sharing their post (and other posts) on your social media channels.

You don’t need to overwhelm bloggers with a lot of attention; however, the occasional retweet from a brand has helped keep them on my mind months after I blogged about them. Conversely, I try to extend the same courtesy by thanking the brand rep or retweeting their content.

Bonus: An example of good blogger relations.

There are a lot of bad pitches shared online. Instead, here’s an example of blogger relations that left this blogger smiling:

The Katz Club Diner recently opened in Cleveland and is in the process of developing a local coffee program. To build awareness, Emily Richardson of The Katz Club decided to host a blogger meet-up.

Although she had a few dates in mind for a coffee-tasting, her initial pitch was a simple introduction asking bloggers for feedback on what time of day was most convenient to them.

What she learned is that many bloggers were unavailable at a time the restaurant had been considering. Instead of planning an event and then learning no one could attend, Richardson maximized event attendance by engaging with influencers.

By seeking input, being flexible, and giving plenty of advance notice, she demonstrated The Katz Club Diner was honestly interested in what bloggers thought and wanted to work with them.

They were dedicated to building a relationship, which is at the core of all media relations. In turn, I want to build one with them.

Want to improve your pitching?  Hone your pitches and streamline your workflow with Agility, the PR Newswire platform that enables you to target and engage with journalists and bloggers. 

Amanda Hicken is a media relations manager at PR Newswire. You can find her online @ADHicken.

Content We Love: Uncovering gDiapers

ContentWeLove

“Content We Love” is a weekly feature written by a team of our content specialists. We’re showcasing some of the great content distributed through our channels, and our content specialists are up for the task: they spend a lot of time with the press releases and other content our customers create, proof reading and formatting it, suggesting targeted distribution strategy and offering content optimization advice. In Content We Love, we’re going to shine the spotlight on the press releases and other messages that stood out to us, and we’ll tell you why. We hope you find the releases enjoyable and the insights gained from discussing them enlightening.

On the cusp of NYFW, the rattlers were sounded when gDiapers released their version of the Fall trends– for babies!

gDiapers Introduces Mix-And-Match Coordinates And Diaper Covers For Fall 2013

The headline, complete with an action verb, covers more than fashion.

The priority with a headline is that it IS the first glimpse of a story. It needs to tell the full story in ideally 65 characters with spaces. Reason being: search engines index the first 65 characters. There isn’t a penalty for going over; simply keep the story in the beginning!

gDiapers’ headline showcases a new product which highlights the prettier side of diapers: fashion! The company makes diapers more eco-friendly by having flushable (or compost-able) inserts in festive covers.

gDiapers: A company dedicated to eliminating conventional disposable diapers from the planet. The new gVeggie gPant pictured here with coordinating gLegs.  (PRNewsFoto/gDiapers)

When introducing a new product, it is paramount to include an image. Images increase your chance of visibility which means more eyes will be potentially seeing your image! Scrolling through releases and seeing an adorable baby wearing a colorful diaper? Yeah. I clicked on that to see the story. gDiapers? #Winning.

Great headlines and powerful imagery deliver directly to readers (like a stork) and just like new baby smell, we can’t help but love it!

Big thanks to gDiapers for bringing beauty to dirty diapers everywhere.

http://www.prnewswire.com/news-releases/gdiapers-introduces-mix-and-match-coordinates-and-diaper-covers-for-fall-2013-225097352.html

Author Emily Nelson is a Customer Content Specialist for PR Newswire. Follow her adventures on www.bellesandawhistle.wordpress.com or on twitter www.twitter.com/emilyannnelson.

Social Media NYC Recap: Real-Time Social Media Response

Stephanie Grayson, Pictured/Photo Courtesy of Kevin Lui

 Last Thursday, Social Media Club NYC had a meeting about real-time response on social media. The discussion was moderated by board member Danielle Simon, and the guest of the evening was Stephanie Grayson, social media editor at Yahoo Finance.

The Social Media Club NYC meeting began with everyone sharing any interesting social media updates:

  • WordPress users can download a plugin to export a list of all the commentator’s details as a CSV file that can be used in Excel.
  • MIT research shows that angry tweets are the most influential, which means users are recognizing and retweeting more of these type of tweets than any other type of emotion.
  • Pinterest rolled out promoted pins.
  • For social listening, check out Adobe Social and Topsy Pro. Topsy Pro allows you to start with a two-week trial.

Grayson then had the group put together a list of the risks and rewards of real-time response. Here is the list:

Risks

Rewards

  • insensitive/incorrect information
  • damaging brand
  • backlash
  • public safety
  • losing customers/vendors
  • legal issues
  • innovative/industry leader
  • gain credibility
  • gain customers
  • gain advocates
  • gain loyalty from customers
  • gain PR/marketing

Grayson explains that there are certain dates on an events calendar for a brand where expectations can be set for something occurring. However, there are also events that occur that are not on the calendar and that start trending without any sort of expectation, and people have come to expect a quick response. There are opportunities for real-time response for the events that are not on the calendar, and if there is trust in an organization then you can gain some of the rewards in the above list even if not everyone in the organization is together.

The next part of the meeting was a group exercise, which you too can try:

Instructions: Break into two groups. Each group will become a brand. (One brand will be B2C and the other brand will be B2B.)

Decide: 1) What is the name of your brand? 2) What product/service does your brand provide? 3) Who is your biggest competitor?

*Have someone outside the two group’s make-up a situation that starts trending real-time.*

4) Your brand will react in real-time on social, but how will you do it (i.e., Vine, meme, etc.)? Keep it realistic, so take 25 minutes to come up with a solution.

*Come up with potential real-time backlash that can occur to the opposing group.*

5) How does your group deal with the backlash?

Have fun!

_________________________________________________________________

Here are the two groups that were created during the meeting:

               

(B2B Group) Green Mohawk –Full-Service   Entertainment Agency (B2C Group) Vine & Go – wine that is in a   Tetra Pak-style Juicy-Juice container
What is the best-selling service? PR Moscato/sweet whites
Biggest competitor? Edelman Other single-serving drinks (Mike’s Hard Lemonade, Lime-A-Rita)
Scenario: A celebrity did something bizarre on Talk Like a Pirate Day and the hashtag is trending like crazy. How is your group going to handle it? What will be your method of real-time response? They have a big pirate party, because as an agency they are aware of the event and have been tweeting about it all day. They hashjack with the tweet: You can talk the talk but can you walk the walk? #actlikeapirateday. They also have a Vine with   people walking like pirates. They are at a bar and they get seven people to each say, “Yo ho ho and a box of wine,” and they make a Vine  of it. They tweet it out saying, “Party like a pirate with Vine&Go,” with the hashtag #vine&go.
Potential real-time backlash that can occur to the other group. Send a tweet saying: @Vine&Go Real pirates drink rum not wine. #realpirates The “walk the walk” killed somebody, because they walked off the Brooklyn Bridge.
How does your group deal with the backlash? No response, because there is no connection to the individual going off the bridge with any of the agency’s messaging. Also there are policies in place on the website saying that everything is for entertainment use. They would tweet back saying: It is 2013 and 9 out of 10 pirates prefer arrrhh wine. #vine&go

Check out this Realtime Marketing Lab event: bit.ly/15bRnmm 

*Register with code SMCNY to save 20% and score a pass for only $276.*

Written by Polina Opelbaum, editor of ProfNet, a service that helps journalists connect with expert sources. To read more from Polina, check out her blog on ProfNet Connect.

7 Essential Business Practices for Growing Entrepreneurs

Photo via Susan Ng

Photo via Susan Ng

According to the 2013 State of Women-Owned Businesses report, more than 8.6 million U.S. women-owned businesses account for nearly 7.8 million jobs and over $1.3 trillion in revenue. Despite the tremendous opportunities created by women entrepreneurs, there is still doubt over the impact that female leaders are capable of.  “When women start businesses, the term ‘small business’ is automatically applied,” says Peggy Wallace, managing director at Golden Seeds. The first annual WomanCon event held last week in New York City addressed these challenges with real-life lessons from established women entrepreneurs. The presentations covered a range of topics including how to start a business, pitching the media, raising funds, building stronger brands, and balancing work and family life.

Identify your competitors

Growing entrepreneurs may find it hard to admit that their business concepts are not entirely unique. “Anything you can think of has been thought of by at least 5 other people in the world” says Yao Huang, founder of The Hatchery, “Ideas are useless, execution is key.” Compare your business model with competitors and identify your competitive advantage. Think about what you do that is more effective or cost efficient.

Customize your pitch to the media

“Pitches aren’t one size fits all,” advises JJ Ramberg, host of MSNBC’s It’s Your Business and founder of Goodsearch, “Think about your audience and who you are pitching to.” Find out what reporters are interested in and tip specifically to them. Colleen Debaise, director of digital media at the StoryExchange suggests that writers are typically “drawn to the challenges of building your business and how you overcame them.” However, Christine Lagorio, senior writer at Inc.com, adds that business owners should remember that some journalists write features while others create product guides.

Find investors by networking with friends and family

“The human capital network is priceless no matter where you are in the change of development” says Kay Koplovitz, CEO, Koplovitz & Co. and founder of USA Network. Seeking out friends and family to raise money for your venture puts less pressure on how you choose to manage your business. Be sure to formalize the agreement in writing and do not take out debt unless you can pay it back.

Define a powerful brand promise

BrandTwist founder Julie Cottineau believes that entrepreneurs often neglect their most valuable business asset, which is the brand itself. “Brands are a consistent promise you deliver that makes people loyal” she says, “If you don’t have a promise, you are leaving potential revenue behind.”  This promise defines what the fundamental role and purpose of your business is and how you are able to empower your customers.

Hire based on personality

Your employees are essentially your brand ambassadors and should be hired not only based on experience, but also on how they embody your company’s culture. “Hire for personality, not skills,” recommends Ms. Ramberg, “Skills can be taught, perseverance and ambition cannot.”

Make business decisions based on customer needs

“Every business decision you make needs to benefit the customer in some way” says Janine Popick, CEO and founder of VerticalResponse. Business partnerships may not always be successful. Do what is best for your clients, even if it means dissolving a partnership.

Be flexible between business and personal life

“One thing that is important for me to realize is that not every family looks like mine,” says Pamela O’Hara, co-founder of Batchbook Software. Ms. O’Hara requires each of her employees to take a 5-week vacation to ensure that there is a proper balance between business and personal life. Implementing policies that recognize family diversity can create a healthier and happier environment for employees.

The presentations at WomanCon 2013 highlighted a shifting paradigm in the way businesses are established and maintained.  Today’s age of big data means that aspiring entrepreneurs have more opportunity to focus their brands and build stronger relationships with stakeholders based on greater access to competitive research. New communication technologies like social media allow for open dialogue between business-owners, clients, employees, investors, and the media. Therefore, it is imperative to create promises with each stakeholder and follow through in order to establish loyalty.  With an astounding 59% rise in women-owned businesses over the last 16 years, it is clear that female entrepreneurs will continue to break barriers.

PR Newswire tools such as Agility and iReach can help rising entrepreneurs target the media and creating engaging content to propel brands forward at an affordable cost.  Visit http://www.smallbusinesspr.com/ to learn more.

Author Shannon Ramlochan is a proud Brooklyn native, a pop culture enthusiast, and a member of PR Newswire’s marketing team.

 

Your Audience Knows Best: Content Format

A conversation I had yesterday with a PR textbook author got me thinking about our habits and the tactics we employ to communicate with our audiences. We were talking about digital storytelling, and the conversation turned to multimedia.

What format should a multimedia press release take, he asked.   I think my answer may have surprised him — and wrecked his chapter outline, to boot.

The format of the content shouldn’t dictate the message.

My answer veered off the path of what I think he expected, because I said that the answer to that question depends upon the audience, and is informed by the assets you have at hand.

You won’t go wrong if  you start with your audience.  Where do they look for information?  Do they gravitate toward a particular social network or digital community?  If so, what sort of content does that audience prefer?   Asking these questions and allowing the answers to inform your content strategy will ensure more effective communications.

Some networks, like Instagram and Pinterest, are built on visuals.  However, visuals are also make messages more effective on networks like Twitter and Facebook. And they carry extra weight with search engines — and speaking of search engines, YouTube is the second largest.  Point is, incorporating visual elements – video, images, downloadable content such as presentation decks or white papers — will ensure your message is available to the denizens of those networks.  Making visual communications a habit will improve communications results.

I don’t like thinking in terms of formats, simply because they discourage people from incorporating multimedia elements if they perceive they don’t have all of the right content lined up.    Instead, allow your audience’s needs to guide development of your content. 

Author Sarah Skerik is PR Newswire’s vice president of content marketing, and is the author of  the newly-published ebooks  New School Press Release Tactics and Driving Content Discovery. Follow her on Twitter at @sarahskerik.