What am I signing up for?
You'd be helping us to improve Google products, both existing ones and those that are still in development. For example, we might ask you to try out a prototype and give us feedback on it, or we might interview you to help us plan a new product.
What is GoogleRatings.com?
Visitors to google.com/usability are redirected to the latest version of our sign-up survey on GoogleRatings.com, which is owned by Google and used for hosting forms and conducting customer and user surveys.
What sort of people are you looking for?
You certainly don’t need to be a computer expert or Internet enthusiast to sign up. The range of people we’re hoping will sign up actually includes anyone that has ever used the Internet in any way.
So what would I do in the different types of studies?
When you sign up you can select which of the different types you are available for. This doesn't commit you to anything – we’ll always contact you with information about the particular study and its format before we make any arrangements.
- Usability study at a Google office: for those that live local to one of our offices. Typically, you’ll come visit us and meet 1-on-1 with a Google researcher. They’ll ask you some questions, have you use a product, and then gather your feedback on it. The product could be something you’re rather familiar with or some never-before-seen prototype.
- Remote usability study: Rather than have you visit our offices, a Google researcher will harness the power of the Internet to conduct the study. Basically, they’ll call you on the phone and set up a screen sharing session with you on your own computer. You can be almost anywhere in the world, but need to have a high-speed Internet connection.
- Field study: Google researchers hit the road and come visit you. We won't just show up at your door though – we’ll always check in with you first, talk to you about the details of the study and make a proper appointment.
I don't live near Google’s headquarters. Can I still sign up?
What’s in it for me?
Your help in keeping our focus on the user is vital to our mission. While you don’t get anything just for signing up here, participation in a study session always entitles you to some token of our appreciation, such as a gift card or donation to your chosen charity. Rest assured though that you’ll always know exactly what you’ll receive before you participate.
How soon will you contact me?
We can't guarantee that you'll be invited to participate in a study, and it may actually be quite some time before you hear from us. As new studies are launched, we contact people we think might be a good match for the topic. You’ll usually hear from us via email: we’ll tell you the nature the study and include a link to a questionnaire to assess your eligibility. Just keep an eye on your inbox and know that even if you ever participate in a study we still think you’re awesome!
What's the time commitment?
In usability studies and field studies, you’ll typically spend one to one-and-a-half hours with a Google researcher. This will almost always be during business hours (Monday to Friday, 9am to 6pm). If you’re visiting your local Google office to participate, you’ll need to allow extra time for travel, which is at your own expense. Remote sessions may take place outside of typical business hours depending on your local time zone.
I don't use any Google products. Can I still sign up?
Yes – we want to try out our products with people who aren't already familiar with them, as well as those who are.
If I sign up, are you going to send me spam or sell my information to other companies?
How old do I have to be?
You have to be at least 18 years old before you can sign up.
I’m ready to sign up! Where do I start?
My contact information has changed since I signed up. Can I update it?
I already signed up but no longer want to participate. How do I opt-out?