Google Fiber Privacy Notice

The Google Privacy Policy applies to all of the services offered by Google Inc. and its affiliates, including Google Fiber Internet and Google Fiber TV, which are provided by Google Fiber, Inc.

This Google Fiber Privacy Notice explains some important additional things we’d like you to know about information we collect when you visit Fiber websites or regarding use of Google Fiber TV and Google Fiber Internet (we call these together “Fiber”), and how that information is used.

Additional information we collect

To sign up for Fiber, users will be asked to provide an existing Google Account or to create a new one. You may be asked to provide additional personal information, such as billing address, service address or location, or bank account information when you sign up for Fiber.

We may also obtain and use information about our Fiber users from outside sources for marketing purposes (such as commercially available demographic, geographic, or interest information).

We may have a record of whether third party permission was required to install Fiber equipment for a Fiber user, as well as the third party’s name and contact information. In order to carry out a request to watch a pay-per-view program or other on-demand content, we may collect certain personal information, such as account or billing information and information about the product or service purchased.

During the initial provisioning or installation of Fiber services, and during any subsequent changes, updates or attempts to resolve issues you bring to our attention, we may access, and collect technical information from or about, televisions, set-top boxes, computer and network hardware and software, modems, or other systems or devices used in connection with Fiber.

How we use information we collect

The Google Privacy Policy explains how we use information we collect.

All information we collect about the use of Google Fiber TV (including use of programs and applications available through Google Fiber TV) may be associated with the Google Account being used for Google Fiber TV.

Technical information collected from the use of Google Fiber Internet for network management, security or maintenance may be associated with the Google Account you use for Fiber, but such information associated with the Google Account you use for Fiber will not be used by other Google properties without your consent. Other information from the use of Google Fiber Internet (such as URLs of websites visited or content of communications) will not be associated with the Google Account you use for Fiber, except with your consent or to meet any applicable law, regulation, legal process or enforceable governmental request.

This notice does not apply to the collection and use of information from other Google services (such as Gmail or Google Search) used while connected to Google Fiber Internet – such information will be treated in accordance with applicable Google policies and terms of service.

Information we share

We do not share personal information with companies, organizations and individuals outside of Google except in the circumstances (such as with your consent, with domain administrators, for external processing and for legal reasons) as more fully set out in the Google Privacy Policy.

We may share non-personally identifiable information publicly and with our partners – like content providers, publishers, advertisers or connected sites.

100 times faster Internet claim is based on the FCC’s benchmark for broadband of 4 Mbps download and 1 Mbps upload. Go to Google Fiber Help Center for further details. Service not available in all areas.