Service Alert for Usage Statistics
Service Update - January 6, 2016
Update on COUNTER 4 Reporting
JSTOR recently discovered an issue with COUNTER 4 usage reporting in which blank reports are being delivered with a “No report data available” message within them. This is caused by a delay in the delivery of the requested report. Should you experience this issue, we ask that you wait 3 – 5 minutes and then re-run the report. We apologize for any inconvenience this causes. We are currently working on fixing this issue, but librarians should still be able to access their usage reports via this method in the interim.
For scheduled reports that run on the 1st day of every month, please note that we are currently including usage from that month. If you had year-to-date usage reports scheduled to run on January 1st, 2016, please be aware that those reports will show no usage. We are making a change to scheduled reports to capture usage through the end of the previous month. If you had a report scheduled for January 1st, JSTOR will re-run and send you a new report once this fix is in place.
As a reminder, JSTOR COUNTER 4 reports may be accessed via https://www.jstor.org/analytics/ with your JSTOR admin log-in. If you have any questions or need assistance, please feel free to contact us at support@jstor.org.
Upcoming Changes
No currently scheduled updates. Please check back later for more news.
Recent Changes
Usage Statistics:
2015 COUNTER 4 reports are available at https://www.jstor.org/analytics/. However, COUNTER 3 reports for 2014 are now available only upon request from JSTOR Support. Reports for 2013 and previous years are no longer available.
Saved and Tracked Citations:
Saved Searches & Search Alerts:
Other Completed Work
Display of journal content:
New journal landing and table of contents pages for all titles, including improved journal URLs (previous URLs redirect automatically) and new display of journal title histories, which shows prior and subsequent titles at part of each journal’s bibliographic information.
Books:
An improved books experience that mirrors the way journals are treated on the site (including a clear presentation of key user functions like capturing citations and downloading PDFs, and an improved online chapter viewing experience). A “Search within a Book” feature was introduced.
Linking-related changes:
Several linking features were removed for reconsideration. These include: most cited and cited by links, Current Issues linking, Google Scholar links, RSS journal issue feeds. These features may be introduced later after some re-thinking and testing with users to improve the approach.
Searching:
A new search index and search code were released in 2014, and improvements to the speed of searching were released earlier in 2015. Searches are significantly faster and search relevance has been improved.
The display of search results were revised to include text snippets that show the context of search keywords in the text.