CAREER OPPORTUNITIES

The Scrum Master role requires a dynamic, experienced, and passionate individual. For us to achieve our mission and continue to impact positively the education and growth of people everywhere, our teams need to adopt, embrace and continuously improve methodologies that support innovation, quality, and speed to market. 

 
Our organization, and this role will provide you with opportunities that few other companies can offer including:

• Working in an organization that fully supports agility from end to end.
• Working with teams of talented, driven individuals making a positive impact on the world.
• Creating innovations that will be  used by millions of users all over the world.
• Organizational commitment to and a proven track record of experimenting with new technologies and methodologies to enable innovation.
• Working with a team of talented professionals committed to constant agile learning and experimentation.
• We invest in building strong teams, providing them with the resources and tools they need to succeed.
• To be a part of creating something that profoundly enriches people’s lives.
• When joining the team of Scrum Masters at JSTOR, you can expect to receive all the relevant tool, product training and domain on-boarding you need to successfully support our agile teams.
• Those in leadership roles will work tirelessly to set you up for success.

Specific Objectives and Responsibilities

The primary responsibilities of the Scrum Master are:

• Supporting multiple agile teams as a Servant Leader - removing obstacles that inhibit productivity and enabling continuous improvement.
• Ensuring teams benefit from key Scrum ceremonies (Planning, Daily Stand-Ups, Sprint Reviews, Retrospectives, etc.), by being an excellent facilitator and consistent innovator.
• Providing data and insights that enable teams to  improve consistently team performance and productivity and refine their processes.
• Championing the adoption and constant evolution of software development tactics (e.g., Test Driven Development), that help teams increase effectiveness in an agile framework.
• Helping teams and product owners build, understand, and consistently groom product backlogs.
• Keeping our agile practice fresh by injecting new ideas and rejecting dogma.
• Being an superb communicator of issues, accomplishments, progress, needs, etc., both inside the team and out.
• Mastering the tools and techniques necessary to ensure the success of the teams.
• Fostering outstanding collaboration and teamwork by understanding team dynamics and facilitating effective team interaction; raising productivity, preventing and addressing issues.
• Providing value to your teams by understanding the work they do.

Challenges You’ll Overcome

We are a goal driven organization, and finding a way to deliver those goals while empowering the teams and embodying the agile principles can be daunting at times.  Our team thrives in this environment due to our commitment to overcome our failures and build upon our successes.

Skills, Experience, and Characteristics

• A team player who leads by example and does not shy away from any task that can help the team.
• A problem solver who helps the team to identify conflicting priorities and then frames and escalates issues quickly.
• A trustworthy teammate who can be counted on to execute and deliver on what has been promised.
• A leader who inspires and motivates teams and effectively handled stressful situations; and resolves conflicts by encouraging constructive and respectful debate.
• An outstanding communicator who conveys information quickly and clearly and, is easily understood.
• BS/BA in computer science, business, information science or related field.
• Minimum 3 years of experience functioning as a Scrum Master on mid to large-scale product and systems development projects.
• Scrum Master Certification required; Certified Scrum Professional desired.
• Experience with full web development cycle and SDLC.
• Experience with Scrum tracking software desirable.

Work for us

Come join our team of talented and dedicated people with great ideas who want to make the world a smarter place.  Individuals will be rewarded with excellent career development and a fantastic benefits package that includes:

• Choice of two medical plans, one at no cost to the employee
• Employer paid dental, vision, life insurance, and employee assistance programs
• Employer contributed retirement and much, much more

Learn more about working at ITHAKA.

ITHAKA is an equal opportunity employer.

This Junior Web App Developer position is for our JSTOR development team.

You will be designing, developing and maintaining web applications that are deployed on our cloud-delivered platform and powered by our APIs.  You will be a crucial part of a dynamic, energized and agile team, delivering leading edge solutions that are used across the globe by millions of visitors each month.

We are a goal driven organization with a focus on application quality and performance. Our teams thrive in this environment due to our commitment to overcome our failures and build upon our successes. 

You will spend time learning about the business, learning new technology and working with other teams to develop strong solutions to our problems.

Our organization and this role will provide you with an opportunity few other companies can offer including:

• Leveraging technologies including AWS, Cassandra, SOLR, Django, and Kafka.
• Agile teams that follow continuous deployment and test automation best practices allowing for rapid application development and frequent deployments. We complete an average of 80 production deployments each week.
• Developers are using the same architecture, technologies and tools like companies such as Netflix, Etsy, and Amazon.com.
• This is a unique opportunity to be on the leading edge of building large-scale, cloud-delivered web applications that host hundreds of millions of sessions annually. 

When joining the development team at JSTOR, you can expect to receive tool and product training. We have an excellent onboarding program, which enables new engineers to become productive very quickly. A lead will work closely with you as you begin engaging with your assigned agile team.  We will provide you with constant support as we work to make you comfortable in your new environment. Those in leadership roles will work tirelessly to set you up for success.

Specific Objectives and Responsibilities

The successful candidate will have applicable web development experience, experience with large-scale distributed web applications, a high degree of intellectual curiosity, excellent problem-solving skills, and strong communication and interpersonal skills.  We look for candidates that possess strong debugging skills, a passion for best practices, and the ability to optimize code for clarity and reliability as well as performance.

The primary responsibilities of the Web App Developer are:

• Work closely with Product Owner and User Experience Designer to conduct Product Discovery using various testing methods including high and low fidelity prototypes, and live A/B testing.
• Interact with internal and external customers to understand needs and lead the development of web applications to meet those needs.
• Participate as a member of an agile team leveraging continuous deployment and test automation in order to deploy application changes to production on average of more than once per day.
• Implement rich, interactive web applications using the latest technologies, frameworks, and patterns.
• Leverage web analytics as needed to support Product Discovery and to measure project KPIs.
• Test, measure, and optimize front-end performance using Application Performance Management and Web Developer Tools.

Skills, Experience, and Characteristics

• Fluency in accessibility, usability, information architecture, and interaction design principles.
• Experience implementing responsive design interfaces targeted for tablets and mobile phones.
• Familiarity with SASS and Javascript including using technologies like Grunt/Gulp, Node.js, Handlebars and Angular JS.
• Familiarity with UI frameworks like Foundation and Bootstrap.
• Willingness and ability to learn new approaches and emerging technology.
• Strong communication and interpersonal skills.
• Detail oriented.

Work for us

Come join our team of talented and dedicated people with great ideas who want to make the world a smarter place.  Individuals will be rewarded with excellent career development and a fantastic benefits package that includes:

• Choice of two medical plans, one at no cost to the employee
• Employer paid dental, vision, life insurance, and employee assistance programs
• Employer contributed retirement and much, much more

Learn more about working at ITHAKA.

ITHAKA is an equal opportunity/affirmative action employer. 

We are looking for a dynamic, visionary Editorial Director to build the next generation of JSTOR products. You will work closely with the academic and professional communities to identify the content, partnerships, and services needed to support emerging research and teaching needs, lead a team of editors, and collaborate with JSTOR product line directors and technology staff to acquire the range of materials and develop the functionality that will meet those needs. You will develop close relationships and partnerships with content providers across a broad spectrum of formats.  You will be based in New York City and will join a strong and experienced Content Development team with a proven track record in developing and licensing a variety of textual and multimedia materials. 

This is an opportunity for an experienced editorial director with the drive, passion, and imagination to build uniquely inspiring products on one of the world’s leading research and learning platforms, and to make an immediate and lasting impact on this vital, growing field of study. 

Specific Objectives and Responsibilities

• Build the product vision for JSTOR multi-content disciplinary and topical collections.
• Maintain networks of scholars, faculty, librarians, professionals and other key advisors to identify emerging opportunities and new directions for the collections.
• Conduct research to determine audiences and market potential for new products and services.
• Design proof-of-concept tests for new initiatives, and propose business cases for new collections or product extensions, with clear and defined value propositions for content providers, libraries, and researchers.
• Manage and continue to build a team of editors who develop the collections. Coach them in determining content targets and strategies for licensing, partnerships, and original content development. 
• Build and maintain relationships with key content providers.
• Working with your editors and the business directors of the JSTOR product lines and their licensing staff, set annual acquisition goals for the multi-content collections. In the case of content types new to JSTOR, or the development of original content, work with the Content Management team to develop and execute ingest and preservation plans.
• Provide clear guidance and support to the team in negotiating with content providers.
• Partner with Technology to help design and build amazing products that inspire and delight users.
• Collaborate with Marketing and Outreach teams to create effective, productive overviews and presentations.
• When appropriate, lead the development of grant proposals to help support major new initiatives.
• Develop and manage the department’s budget.
• Travel up to 20% of the year to develop new strategic relationships, attend relevant academic and industry conferences, and visit publishers and other content partners.

Skills, Experience, and Characteristics

• Minimum 10 years of experience at the executive level managing editorial teams, content strategy, and new business development. 
• Track record in creating successful academic databases and digital products.
• Keen understanding of scholarship, including emerging intellectual trends and research practices, and an ability to interact with academic stakeholders at a high level.
• Creative vision: the ability to generate new ideas and seek them out from your team, internal stakeholders, strategic partners, and users. 
• A genuine passion for creating content and tools that improve scholarship and education.
• Experience working in close collaboration with product management to build products that combine content with functionality in response to user testing. 
• Demonstrated ability to recruit, develop, coach, and motivate top talent.
• Intelligence and great problem solving and negotiation skills.
• Excellent written, oral, and presentation skills.  Experience with crafting grant applications a plus.
• Strong product planning and project management skills; ability to meet deadlines; goal-driven.
• A knowledge of contracts and experience with client and partner relationships.
• Bachelor’s degree from an accredited institution; master’s degree in an academic discipline a plus.

Work for us

Come join our team of talented and dedicated people with great ideas who want to make the world a smarter place.  Individuals will be rewarded with excellent career development and a fantastic benefits package that includes:

• Choice of two medical plans, one at no cost to the employee
• Employer paid dental, vision, life insurance, and employee assistance programs
• Employer contributed retirement and much, much more

Learn more about working at ITHAKA.

ITHAKA is an equal opportunity employer.

The Senior Researcher will be the point-person for a set of experimental and quasi-experimental program evaluations, sophisticated qualitative studies, and research-based consulting projects. He or she will also provide expert guidance in research design and quantitative and qualitative analysis to all Educational Transformation projects that require it. Working from our New York office, the Senior Researcher will be a key leader within the Educational Transformation program—helping to shape the research agenda and managing our talented analysts on a project basis—and an integral member of the broader Ithaka S+R team. Our organization and this role will connect you with our wide network of higher education leaders and top researchers, will allow access to limited availability institutional sources of data, and give you the opportunity to own analytical projects that are both cutting edge and highly influential.

Specific Objectives and Responsibilities

Research and analysis

• Design and conduct mixed methods evaluations of higher education initiatives, including analyses based on attitudinal surveys, usage data, learning outcomes, and other sources.
• Manage relationships with partner organizations and collaborators.
• Oversee logistical aspects of research efforts, such as managing institutional review board processes, coordinating randomized trials, collecting and maintaining datasets, arranging interviews, and selecting and utilizing survey management and data analysis tools.
• Conduct desk research utilizing secondary sources to address key research questions and develop background on the subject and existing research.

Reporting and communications

• Design compelling mechanisms for tracking and presenting quantitative analysis.
• Communicate findings and recommendations via written and oral presentations to staff and clients and at conferences and webinars.
• Represent Ithaka S+R at conferences, networking events, and meetings with external partners.

Other

• Organize and participate in activities to generate project ideas and discuss project strategy.
• Work with the program director to develop proposals for potential projects and detailed plans for project work.
• Manage Ithaka S+R analysts in the context of project work.
• Maintain professional contacts and awareness of developments in disciplines and communities that may impact on our projects.
• Some travel required for research, reporting, and representation purposes – approximately 10-15%.

Challenges you’ll overcome 

We launched the Educational Transformation program in 2015, and it is vulnerable to the growing pains common to new organizations finding their way.  Much of the Senior Researcher’s work will involve developing new projects in new areas, but we will also look to take advantage of well-defined opportunities that become available to us.  The Senior Researcher will need to be comfortable with both delineating project boundaries and working within (and improving upon) boundaries set by someone else.               

Skills, Experience, and Characteristics

• Doctoral degree in a field including quantitative research methods training, with an excellent academic record.  
• Significant experience with appropriate statistical software (e.g., SAS, STATA, SPSS, R).
• Experience designing and managing experimental and quasi-experimental studies in education.
• Superior writing and proofreading skills.
• Strong interpersonal skills.
• Demonstrated ability to translate research data into compelling analysis and accessible well-written reports and engaging presentations.
• Demonstrated leadership ability, including experience managing others on research projects. 
• Ability to prioritize and manage multiple assignments concurrently, perform well under pressure, and meet deadlines, while ensuring acute attention to detail and accuracy.
• Intellectual curiosity, especially with an interest in education policy.
• Ability to work in our open, collaborative, team-oriented culture.

Work for us

Come join our team of talented and dedicated people with great ideas who want to make the world a smarter place.  Individuals will be rewarded with excellent career development and a fantastic benefits package that includes:

• Choice of two medical plans, one at no cost to the employee
• Employer paid dental, vision, life insurance, and employee assistance programs
• Employer contributed retirement and much, much more

Learn more about working at ITHAKA.

ITHAKA is an equal opportunity employer.