19 Apr 2015 - 25 May 2022
 
 
Job Openings
SENIOR QUALITY ASSURANCE ENGINEER
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Quality Assurance Ann Arbor, MI
ITHAKA is looking for an energetic and innovative Senior Quality Assurance Engineer. Our Quality Assurance is an integral part of the agile development team and the success of our products. The Senior QA Engineer along with the rest of the QA team, is responsible for ensuring product quality for all new development initiatives on the JSTOR platform. The quality strategy implementation at JSTOR emphasizes continuous process improvement, user focus, and defect prevention/detection. This function directly supports automation efforts alongside exploratory test method implementation through the development, review, execution and maintenance of automated tests within a Continuous Integration (CI) environment. Read More
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SCRUM MASTER
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Platform Engineering Ann Arbor, MI
The Scrum Master role requires a dynamic, experienced, and passionate individual. For us to achieve our mission and continue to impact positively the education and growth of people everywhere, our teams need to adopt, embrace and continuously improve methodologies that support innovation, quality, and speed to market. Read More
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DIRECTOR OF USER EXPERIENCE & DESIGN
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User Experience & Design Ann Arbor, MI
Reporting to the Creative Director, but also working closely with the VP of Product, the Director of User Experience & Design is responsible for the JSTOR brand, leading development of the overall look, feel, form, and function across our product(s) and all audience touch points. You will define the UX/Design goals while working closely with the Product Management, Product Development, Quality Assurance and User Research teams to execute in an agile environment. You will manage and lead the UX/Design team to create intuitive, smart designs that inform and delight our users across all media and products. Read More
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DATA ANALYST
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Advanced Technologies Ann Arbor, MI
As a Data Analyst for JSTOR, you will work in a dynamic, Agile environment to transform data into actionable business insight. You will support the end-to-end process of iteratively designing new products by providing analysis and monitoring the key performance indicators of the organization as we work to continuously improve. As part of the Analytics team, you will sit at the heart of our business intelligence infrastructure, working to gather, combine, organize, and manipulate large datasets in order to help steer the organization to a greater understanding of our business. Read More
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USER RESEARCHER
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User Experience Design Ann Arbor, MI
ITHAKA is looking for a User Researcher to inform, develop, and execute a variety of research activities including overarching user knowledge and feature driven inquiry. The User Researcher participates in the entire product lifecycle, working collaboratively with stakeholders and Product Owners and UX team members to generate research findings that bring new functions, features, and products to life. Read More
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ASSOCIATE COUNSEL
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Office of General Counsel New York, NY or Ann Arbor, MI
ITHAKA seeks an experienced, energetic, detail-oriented, and versatile technology-oriented lawyer with expertise in licensing and the law of data privacy, copyright, Internet, and general corporate law and/or the law of tax-exempt organizations to work with the Deputy General Counsel and other members of the Legal Unit at ITHAKA. The Associate will report directly to the Deputy General Counsel of ITHAKA. This person also will support the work of ITHAKA products and services such as JSTOR, Ithaka S+R, Portico and the products and services of ITHAKA’s affiliates, Artstor and Ithaka International, LLC. Read More
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CREATIVE DIRECTOR
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Marketing New York, NY or Ann Arbor, MI
As Creative Director, you will assume creative leadership across ITHAKA and its product lines. This includes leading design and design strategy across all media (brand/physical/product/digital), including a creative services team supporting our products and services. You will report directly to ITHAKA’s Vice President for Marketing, conveying the importance of design to the organization, and you will work effectively with the entire senior leadership team. One of your chief responsibilities will be to ensure that a consistent design perspective and sound design methodologies become part of every ITHAKA manager’s mindset. Read More
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PROGRAM MANAGER, LIBRARY & SCHOLARLY COMMUNICATION PROGRAM
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Strategy and Research New York
The Program Manager will lead research, consulting projects, and other collaborations focused on libraries, publishers, and other academic information service providers. You will also be entrepreneurial, taking responsibility for developing new project opportunities with clients, community members, and funding organizations, for securing outside funding to support these opportunities, and for building them into coherent areas of ongoing work. In essence, you will be responsible for developing the business of a portion of our research and consulting program. Read More
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PRODUCT & APPLICATION SUPPORT SPECIALIST
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Support Services Ann Arbor, MI
As a Product & Application Support Specialist, you will serve as a conduit between our external consumers (end-users, librarians, publishers, societies, and partners) and the Product Teams at ITHAKA. You will also serve as a technical liaison between the Website Support department and Product Teams, facilitating technical conversations to make connections with consumer impacts. Read More
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PUBLISHER SUPPORT SPECIALIST
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Content Development New York, NY
We need a dynamic person who thrives on diverse work and customer engagement to join our publisher relations team. We support a large, high-profile, and international group of 1,100 publishers that license content to JSTOR. You’ll work with the team to implement programs and services that enhance our value to publishers and help to strengthen JSTOR’s relationships with the publishing community. In addition to day-to-day administrative support, you will be involved in program growth and administration, report generation, and data analysis. Read More
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STORAGE SYSTEMS ADMINISTRATOR
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Infrastructure Operations Ann Arbor, MI
Be part of a small, tight-knit team that thrives on delivering exceptional performance. We need a knowledgeable storage and systems administrator to design and implement technical solutions that provide maximum reliability and uptime for our employees and for the millions of users of our online education resources. Read More
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WINDOWS SYSTEMS ENGINEER
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Infrastructure Operations Princeton, NJ
Our people are working 24/7 to advance education around the world. We’re looking for an engineer with Windows experience in a complex environment. Your job at ITHAKA is to stay ahead of the game, installing and maintaining the server and operating systems required so that every person can do their best work every day. Read More
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JUNIOR WEB APP DEVELOPER
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Platform Engineering Ann Arbor, MI
Join our dynamic, energized and agile JSTOR development team. We are looking for a Junior Web App Developer to design, develop, and maintain web applications that are deployed on our cloud-delivered platform and powered by our APIs. Work with us to deliver leading edge solutions that are used across the globe by millions of visitors each month. Read More
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WEB APPLICATION DEVELOPER
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Platform Engineering Ann Arbor, MI
We are looking for a Web Application Developer to be a crucial part of a dynamic, energized and agile team, delivering leading edge solutions that are used across the globe each month. Read More
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SENIOR RESEARCHER, EDUCATIONAL TRANSFORMATION
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Ithaka S+R New York, NY
Please consider joining our team! We are looking for a Senior Researcher with expertise in experimental and quasi-experimental program evaluations, sophisticated qualitative studies, and research-based consulting projects to serve as a key leader within our Educational Transformation program. This is a fantastic opportunity to connect with our wide network of higher education leaders and shape our research agenda as we work to improve student outcomes and broaden access to higher education. Read More
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ANALYST, EDUCATIONAL TRANSFORMATION
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Ithaka S+R New York, NY
We are looking for a superior researcher and writer to serve as Analyst in our Educational Transformation program. If you are passionate about higher education policy and enjoy working in a collaborative and open environment, please consider joining our team. Read More
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