ITHAKA employs a diverse, talented group of people working to advance knowledge and education around the world. Our four innovative services - Artstor, Ithaka S+R, JSTOR, and Portico - are relied upon by the global higher education and cultural communities.
We encourage qualified candidates that are passionate about our work and mission to apply.
ITHAKA is looking for a skilled Web/Visual Designer to focus on designing products and features from inception to execution as well as contributing to the development of marketing, branding, and promotion strategies. You’ll collaborate closely with JSTOR Labs, user experience, and technology team members. You understand not only visual, but user-centered design approaches for achieving leading web-based products and solutions.
Read MoreWhether working on Labs or other ITHAKA products, you will be responsible for developing original creative concepts, prototypes or marketing material that align with organizational brand and mission. In this role, you will not only think conceptually, but be comfortable with rapid development cycles and able to iterate designs as feedback is received. JSTOR Labs projects demonstrate new ways to discover and work with the rich collection of academic journals, books and primary sources in the extensive JSTOR digital library and beyond.
You will work with team members located in Ann Arbor and New York City. This position is based in Ann Arbor or New York but requires spending up to 20% of your time traveling to our other offices.
You’ll join the ITHAKA UX and Design team who, with colleagues in Marketing, Communications and other units, is responsible for creating meaningful experiences for users of ITHAKA sites, services and products. We produce innovative campaigns and social media, communications across channels, and help to create, launch, and expand new products and offerings. JSTOR Labs is one of ITHAKA’s product teams that strives to help JSTOR users by developing and testing prototypes, concepts, and presentation of new products and features. Across these teams, you’ll find people who are passionate about design, research, UX and technology, and who believe that collaboration, communication, and a healthy dose of fun are the tenets of success.
As a Web/Visual Designer you will use color, typography, and interaction design to solve design challenges for JSTOR Labs and ITHAKA. You will collaborate with Marketing, User Experience and Software Development to deliver brand and design styles, approaches, and concepts that are innovative and approachable. You will consult metrics, testing, and user research to inform your interactive designs. You will report to the Director of UX/Design, and work on projects with the JSTOR Labs Director in New York City, as well as other ITHAKA stakeholders.
Come join our team of talented and dedicated people with great ideas who want to make the world a smarter place. Individuals will be rewarded with excellent career development and a fantastic benefits package that includes:
Learn more about working at ITHAKA.
ITHAKA is an equal opportunity/affirmative action employer.
ITHAKA’s Budget and Financial Analyst will be responsible for conceptualizing, building, and maintaining annual budgets and financial models for business planning, analysis, and control. This person will report to the Manager of Budget and Financial Analysis and work to provide business planning services to ITHAKA’s managers and staff. These activities will include extensive quantitative analyses such as business modeling, quarterly financial performance reviews, and forecasting as well as qualitative efforts such as market and industry research and presentations. The ideal candidate will have excellent verbal and written presentation skills, a customer-focused approach, and the confidence to work with senior management. Top notch Excel skills are required.
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Our organization and this role are unique and will provide you with an opportunity few other places can offer including:
Come join our team of talented and dedicated people with great ideas who want to make the world a smarter place. Individuals will be rewarded with excellent career development and a fantastic benefits package that includes:
Learn more about working at ITHAKA.
ITHAKA is an equal opportunity/affirmative action employer.
ITHAKA is seeking an Institutional Participation Coordinator (IPC) to be part of a team to manage the outreach and participation activities for the JSTOR platform (www.jstor.org), including the JSTOR Archive Collections, Books at JSTOR, the Artstor platform (www.artstor.org), including the Artstor Digital Library, Shared Shelf, as well as the Portico preservation services (www.portico.org) for the Western Europe Region. This Institutional Participation Coordinator will work closely with the Director, Institutional Participation and Strategic Partnerships and an Outreach Associate to meet the regional revenue and participation goals for the organization.
Read MoreThis is a unique opportunity for a strategic individual, to join a dynamic and growing organization that is having a transformative impact on the scholarly communications landscape. The Institutional Participation Coordinator will be based in the New York office and will report to the Manager, Institutional Participation Coordinators.
Some overnight travel (approximately 5%) will be required, including attending designated conferences, meetings, events per the discretion of the Director.
At the coordination of the Director, manage institutional participation interest within the region for all products and services and all communities (e.g. higher education, government, and non-profits, corporate and for-profit, public libraries) by:
Come join our team of talented and dedicated people with great ideas who want to make the world a smarter place. Individuals will be rewarded with excellent career development and a fantastic benefits package that includes:
Learn more about working at ITHAKA.
ITHAKA is an equal opportunity/affirmative action employer.
Ithaka International is seeking an Associate Director, Institutional Participation and Strategic Partnerships (IPSP), Western Europe to promote and further relationship development and management activities in Western Europe for three ITHAKA related services: JSTOR (www.jstor.org); including the JSTOR Archive Collections, the Current Scholarship Program (CSP), and Books at JSTOR: Portico (www.portico.org): and Artstor, including the Artstor Digital Library and Shared Shelf products. This position requires an individual to be based out of a country in Western Europe, preferably in the United Kingdom.
Read MoreThis is a unique opportunity for a strategic individual to support a dynamic and growing organizations that, through delivery on our mission, is having a transformative impact on the scholarly communications landscape.
The Ithaka International Associate Director, IPSP in Western Europe will work remotely, likely from a home office location in Western Europe, and will liaise with ITHAKA’s Associate Vice President, Institutional Participation and Strategic Partnerships, who is located in New York City.
The primary responsibilities of the Ithaka International Associate Director, Institutional Participation and Strategic Partnerships are:
1. Promotional and relationship development activities to facilitate mission-driven new participation in Western Europe, to help ITHAKA meet the participation expectation of the organization for JSTOR, Artstor and Portico;
2. Enhance ITHAKA’s strategic relationships with key participants in that region, as well as to identify and help to cultivate new mission-oriented opportunities for new product and market development.
Success in this role will be determined by how well you: develop and enhance ITHAKA’s strategic relationships in the academic community; help the organization achieve annual participation goals, and; represent ITHAKA formally and informally at events throughout the region.
Promotional Responsibilities:
You will balance the needs of a variety of stakeholders and work collaboratively to develop and enhance ITHAKA’s strategic relationships.
You will be engaged in a full range of activities interacting with key individuals at academic institutions to support your promotional responsibilities.
You will develop a deep understanding of our different services (Artstor, Ithaka S+R, JSTOR and Portico) and their various product lines and work creatively with their leadership to support the promotional activities and enhance relationships.
Learn more about working at ITHAKA.
Ithaka International is an equal opportunity/affirmative action employer.
Our Senior Quality Software Engineers are responsible for feature/function and ReST API validation while also building and maintaining automation infrastructures and test suites in a Continuous Integration (CI)/Continuous Delivery (CD) environment. In this role, you are the user’s champion, and you strive to break things so that our teams can fix known issues prior to releasing new fixes and features. You will work closely with product managers, developers and architects to design great user stories and to translate success criteria to testable technical deliverables which support business goals and organizational KPI’s. You are an end-to-end quality advocate for your team which means you innovate to deliver quality products and services to production quickly.
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The Quality team is a dynamic and flexible group. For us to achieve our mission and continue to positively impact the education of people everywhere, we need to build and embrace technology that supports constant innovation to delight our users. To this end, the team works to ensure product and methods quality for all new development initiatives. We do this by emphasizing continuous process improvement, user focus, and defect prevention and detection strategies.
Come join our team of talented and dedicated people with great ideas who want to make the world a smarter place. Individuals will be rewarded with excellent career development and a fantastic benefits package which includes:
Learn more about working at ITHAKA.
ITHAKA is an equal opportunity employer.
ITHAKA has an opportunity to generate financial support from foundations for projects and initiatives that support our mission. Our Manager of Foundation Relations will have responsibility for developing and managing our relationships with those foundations, working with ITHAKA’s leadership team. In addition to setting ITHAKA’s foundation strategy, the Manager will work in close partnership with leaders of our various services to conceive of and execute on proposals for projects that make access to knowledge and education more widely available and affordable.
Read MoreIn this role, there will be a particular emphasis on working with Ithaka S+R, which generates a substantial portion of its annual revenue through grants. Once the projects are funded, the Manager will also manage the ongoing relationship with the foundations to ensure that ITHAKA meets all targets and reporting objectives. Our mission is in an area where a number of large foundations have vibrant programs, and with more focused strategic effort, we believe we can increase support and therefore our impact. The Manager of Foundation Relations will lead our efforts to realize that potential.
ITHAKA will provide you with an opportunity in this role that few other organizations can offer including:
This is a new position that will work out of the New York office and will work closely with ITHAKA’s senior leadership team. The Manager will report to the Managing Director for Ithaka S+R.
Success in this role will be determined by how well you: meet grant revenue goals jointly agreed to in advance by you and key stakeholders; diversify the organization’s revenue generated from foundation support, and; track and report on grants awarded. Your responsibility will be greatest for Ithaka S+R, which generates approximately half of its annual revenue through grants.
Primary Responsibilities:
Come join our team of talented and dedicated people with great ideas who want to make the world a smarter place. Individuals will be rewarded with excellent career development and a fantastic benefits package that includes:
Learn more about working at ITHAKA.
ITHAKA is an equal opportunity/affirmative action employer.
Our Content Management Systems team is seeking a Lead Quality Assurance Engineer to implement and maintain Quality Assurance (QA) automation tools and processes. This automation will support the next-generation of cloud based technology for Portico’s technical infrastructure that is currently under development. The Lead QA Engineer is expected to rapidly develop domain knowledge about Portico workflows and best practices in digital preservation as well as play a key role in designing and implementing processes and tools that will enable the team to achieve continuous integration and continuous delivery of applications.
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Software development teams at ITHAKA work in a truly agile environment and believe in continuous improvement of both products and processes. This work is done in a highly collaborative environment where all team members are strongly encouraged to share their inputs and own their decisions.
With our adherence to Agile principles, the successful candidate must have experience and be comfortable working in an environment where development and QA resources contribute to the creation and grooming of stories that will be implemented in each Sprint, rather than working from formal specifications in designing and implementing tests.
The Lead QA Engineer will direct and support the work of two senior QA engineers and will be expected to bring his or her domain knowledge to bear in directing that work.
The primary responsibilities of the Lead Quality Assurance Engineer are:
Leadership
Execution
We are a goal driven organization, and QA engineers are often faced with finding the simplest path forward, which can be challenging at times. Our team thrives in this environment due to our commitment to overcome our failures and build upon our successes.
Come join our team of talented and dedicated people with great ideas who want to make the world a smarter place. Individuals will be rewarded with excellent career development and a fantastic benefits package that includes:
Learn more about working at ITHAKA.
ITHAKA is an equal opportunity/affirmative action employer.
As an Analyst, you will work collaboratively on both research projects and consulting engagements in the Educational Transformation Program. You will contribute to multiple concurrent projects with ambitious deadlines, in some cases serving as project lead responsible for high-quality, on-time completion. You will be an integral member of the Educational Transformation Program, helping to shape the research agenda and taking day-to-day responsibility for our most important projects. You will report to the Director of the Educational Transformation Program. Read More
As an Analyst, you will work collaboratively on both research projects and consulting engagements in the Educational Transformation Program. You will contribute to multiple concurrent projects with ambitious deadlines, in some cases serving as project lead responsible for high-quality, on-time completion. Working from our New York office, you will be an integral member of the Educational Transformation Program, helping to shape the research agenda and taking day-to-day responsibility for our most important projects. You will report to the Director of the Educational Transformation Program.
Our organization and this role will connect you with our wide network of higher education leaders and top researchers, will allow access to limited availability institutional sources of data, and give you the opportunity to play a significant role in analytical projects that are both cutting edge and highly influential.
Project Management
Research and Analysis
Reporting and Communications
Other
The major challenge you will face is managing complex projects that often require input from and engagement with numerous stakeholders who work at varying levels across multiple organizations. To do this well, you will need strong project management and communication skills. In addition, the Analyst must be comfortable in a rapidly changing environment, balancing multiple active projects. You will be expected to learn quickly about complicated subjects with which you may not have previous experience and to clearly communicate your learnings with others.
Come join our team of talented and dedicated people with great ideas who want to make the world a smarter place. Individuals will be rewarded with excellent career development and a fantastic benefits package that includes:
Learn more about working at ITHAKA.
ITHAKA is an equal opportunity employer.
To be considered for this position, interested candidates can submit their resume and a detailed cover letter by selecting the Apply Now button below.