Jobs at Instagram
Technical Program Manager, Instagram Client Performance
New York, New York, USOver 800 million people use Instagram, which means jobs here offer countless ways to make an impact in a fast growing organization. Instagram was built to strengthen relationships through shared experiences. Our app has played a critical part in forming meaningful communities where people can connect with each other and share what matters most to them.
Join a collaborative and passionate team working to strengthen relationships through shared experiences. Our work focuses on delivering fast, efficient, and high quality experiences to everyone in our global community. As a Technical Program Manager supporting Client Performance, you will play a key role across product and engineering teams, assessing performance of our apps and working to develop strategies and frameworks that empower Instagram teams to deliver highest quality experiences at scale. The right candidate will be an excellent communicator, knowledgeable in native mobile architectures, passionate about software development, comfortable in a flat, fast moving organization, excited to collaborate, and focused squarely on empowering the Instagram engineering team and product. This is a full-time position based in our New York City office.
Responsibilities
- Partner with engineering, product, data and research teams across Instagram to understand performance globally and identify biggest opportunities
- Work with Client Performance leads to develop, prioritize and drive end to end programs to improve performance
- Develop success metrics and work with Engineering teams to define a plan to hit goals
- Communicate program updates, risks and new opportunities to leaders and stakeholders
- Contribute to long term vision for Instagram Performance
- Provide day-to-day coordination, tracking and quality assurance for projects
- Drive process improvements, remove gaps across teams and ensure teams are working on high impact projects that align with company mission and goals.
- Establish excellent working relations with all partners with an emphasis on unblocking team members when they are stuck, providing day-to-day coordination and quality assurance for project and tasks.
- Work independently with minimal supervision.
Minimum Qualifications
- B.S. in a technical discipline or equivalent experience.
- 4+ years experience in Engineering Program Management or Product Management.
- Experience in software project lifecycle management.
- Communication skills and experience getting things done in a fast-paced environment
- Understanding of native mobile architectures and mobile ecosystem.
- Proven ability to work directly with highly technical engineering teams and senior management.
- Leadership skills
- Interpersonal and relationship building skills within a diverse, cross-functional team.
- Organizational and coordination skills along with multi-tasking capabilities to get things done in a fast-paced environment.
- Demonstrated critical thinking capabilities.
Preferred Qualifications
- Mobile or start-up environment and technical management experience.
Instagram is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Click here to read Equal Employment Opportunity is the Law.
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