IndieCommerce Help Center

    Below please find documentation on a wide variety of topics related to IndieCommerce.  Whether you're looking for instructions on how to add blocks, train a new employee in order processing, or even experiment with views, this is your go-to place for information.
     
    NOTE: We are constantly adding to this page. If you don't find what you're looking for, it's most likely on its way. To be certain, send us an email with a specific help request and we'll do our best to answer it.
     
    If you have any questions, please email staff@bookweb.org or call 914-406-7500 (option 2).

    To reach IndieCommerce or IndieLite customer support:

    • Our regular business hours are:  Monday - Friday 8AM to 6PM EST  
    • After hours:  Monday - Friday 6PM to 9PM EST we monitor email, but you may experience a delay in getting a reply
    • Saturday - Sunday and Holidays we monitor for urgent & emergency emails & calls. 

    You can reach us at staff@bookweb.org or call us at 
    (914) 406-7500 (option 2) or 800-637-0037 (option 2)     

    If you have an urgent or emergency issue, please email staff@bookweb.org and use the word "URGENT" in the subject line. 

     

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