JSTOR Support

@JSTORSupport

Support. Twitter: hours vary. Phone and email: M-F, 8:30 am - 5:00 pm GMT-4. If you have a question, we’ll get you an answer.

jstor.org
Joined January 2012
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  1. Feb 5

    The PDF download problems should be resolved now. Thanks for your patience, please let us know if you encounter any other difficulties

    1 reply
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  2. Feb 5

    We are currently experiencing some intermittent PDF download problems. We're working to fix this ASAP & will provide updates as we have them. Try closing your browser/clearing cache and trying again

    3 retweets 7 likes
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  3. Jan 23

    Let's say that you wanted to see a feature on for ages but haven't known how to ask for it. LET'S JUST SAY. Now would be your chance to tell us what you want on the new JSTOR Community pages:

    2 replies 3 retweets
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  4. Jan 19

    Did you see? We have a forum-style Community space on our Support Pages! Talk to other users and us about using

    1 like
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  5. Jan 8

    Normality restored! You should be able to access without issues.

    2 retweets 2 likes
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  6. Retweeted
    Jan 8

    is experiencing technical difficulties. You might have trouble loading any of the pages on . We're investigating the cause and will post here with regular updates.

    2 replies 9 retweets 6 likes
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  7. 11 Oct 2017

    We're out of the woods! users should be able to log in and download as usual, but always let us know if you have questions.

    1 reply 1 retweet
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  8. 11 Oct 2017

    We're hearing reports that things are looking better for logins and downloads. Stay tuned for more updates.

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  9. 11 Oct 2017

    Users may be having difficulty logging in or downloading PDFs on . We're aware of the problem and will update here as we know more!

    2 retweets
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  10. 4 Oct 2017

    The site loading and log in issues should be resolved for Login and let the research resume!

    1 like
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  11. 4 Oct 2017

    Page load times on may be slow as well, impacting download times and logins. We will update here as we know more.

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  12. 4 Oct 2017

    Users may be experiencing the inability to login to at the moment. We are investigating and will update here as we find out more.

    1 like
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  13. 21 Aug 2017

    Librarians! The next big event after the eclipse is our Evidence-Based Acquisition webinar on August 29th:

    1 retweet 3 likes
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  14. 8 Aug 2017

    Want to know what’s new with JSTOR? Sign up for this 45 minute tour!

    2 retweets
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  15. 4 Aug 2017

    Get the most out of JSTOR. Sign up for our JSTOR for Administrators webinar here!

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  16. Retweeted
    3 Aug 2017

    Need help? Do 2 things: follow and bookmark our new support site:

    6 retweets 8 likes
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  17. 19 Jul 2017

    Energetic? Personable? Passionate about giving great service? ITHAKA Support is hiring.

    1 reply 2 retweets 5 likes
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  18. 14 Jul 2017

    TGIF! In case you're one of the lucky ones researching on a Friday, here's a reminder of how to search JSTOR

    1 reply
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  19. Retweeted
    13 Jul 2017

    When Did Colonial America Gain Linguistic Independence? American speech vs. British

    1 retweet
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  20. 14 Jul 2017

    Want to know how to use JSTOR? This webinar will teach you how to get the most of your subscription!

    1 like
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