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BBC Sounds help and FAQs
Known issues
Pan BBC | Update
Why am I seeing an error message when I try to play BBC Sounds content on the website?
'Player will stop working' or 'Player no longer works properly' error message when playing video or audio content
Android | Under investigation
Why can’t I play downloads on my Android 11 device?
Downloads not playing on some Android 11 devices
BBC Radio 4 | Update
Why is the sound distorted on episode nine of The Whisperer in Darkness?
Audio intentionally distorted in episode nine of The Whisperer in Darkness