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[[w:Wikipedia:IRC|IRC]] is the preferred discussion platform for [[Wikimedia Cloud Services]].
{{DocumentationPage}}
Wikimedia Labs currently uses the IRC network to conduct discussions and is the main platform for help/requests. The channel is located on the Freenode network and the channel is called #wikimedia-labs.


The main channel is called {{irc|wikimedia-cloud}} and it's hosted on the [https://libera.chat/ libera.chat] network (all discussions are publicly [https://wm-bot.wmcloud.org/browser/index.php?display=%23wikimedia-cloud logged]).
== Things you can do there ==
Its a help channel, so you can just ask anything related to the functioning of Wikimedia Labs. The occasional off-topic about real life/events at Wikimedia is okay.


For general information about IRC usage in other Wikimedia projects, see [[m:IRC]].
Just some stuff that you can do:
# Ask for help about Wikimedia Labs.
# Request for a public IP for your project.
# Asking for access to Wikimedia Labs/a specific project.


== Things you cannot do there ==== Code of Conduct ==
Like all other IRC channels, you can talk in real time with others in the channel. Some some basic rules that people should follow and adhere to:
# No spamming/advertising, its irritating.
# Kindly use a pastebin for texts longer than 3 lines.
# Ask for help nicely, ping if necessary (usually Ryan_Lane for more technical/urgent help).
# No shouting (i.e. Using all capital letters for every word).
Violators might risk getting kicked, or even banned from the channel.


By participating in the IRC channel you agree to adhere to the [[mw:Code of Conduct|Code of Conduct for Wikimedia technical spaces]].
Also, you should avoid publishing any kind of potentially personal information on the channel, as it is publicly logged and viewable by all. If absolutely needed, feel free to send a private message to your recipient.


We also encourage everyone to follow the [[mw:Wikimedia Technical Engagement/Team Social Norms|Technical Engagement Social Norms]].
== Getting into the channel ==
Anyone can just enter the channel, usually through any IRC client or via Freenode's [http://webchat.freenode.net webchat]. Simply just <tt>/join #wikimedia-labs</tt> when you are connected to Freenode.


== External links ==== What to do there ==

* [​http​://​bots​.​wmflabs​.org/​~petrb/logs​/%23wikimedia-​labs/ Public logs of the channel]
{{irc|wikimedia-cloud}} is a help channel for anything related to services provided by Wikimedia Cloud Services.

Things you can do there:

# Ask for help about the provided services (Toolforge, Cloud VPS, Data Services, etc.)
# Request attention for a bug filed in Phabricator
# Ask for access to a specific project
# Record [[Cloud VPS Server Admin Log|Server Admin Log messages]] by sending <tt>!log <var>project</var> <var>message</var></tt> messages

The occasional off-topic discussion about real life and events at Wikimedia is permitted in moderate quantities.

== Forbidden behavior ==

Additionally, there are certain rules we strictly enforce to create a healthy discussion environment:

# No spamming/advertising
# No shouting (i.e. using all capital letters for every word)
# No pasting code snippets longer than 2-3 lines (use a [[phab:paste/|pastebin]] for that)

People who are persistently disruptive may be temporarily or permanently banned from the channel.

You should also avoid publishing any kind of potentially personal information on the channel as it is publicly logged and viewable by all. If absolutely needed, feel free to send a private message to your recipient.

== Accessing the channel ==

The channel is open to anyone so first make sure you can connect using an [[w:Internet Relay Chat#Client software|IRC client]].

Once connected just type <code>/join #wikimedia-cloud</code> and that should be it!

Conversations in the ''#wikimedia-cloud'' channel are publicly logged at https://wm-bot.wmcloud.org/browser/index.php?display=%23wikimedia-cloud

== Status updates ==

You can access the {{irc|wikimedia-cloud-feed}} channel if you want to know about:
* Updates to Phabricator tasks
* Updates to change requests in Gerrit
* Infrastructure alerts

In this channel, you will find various [[m:IRC/Bots|bots]] relaying that type of information (wikibugs, icinga-wm, shinken-wm, and stashbot).

== Additional information ==

* [​https​://​wm-bot​.​wmcloud​.org/​browser​/​index.php?display=​%23wikimedia-​cloud Public logs of the channel]
* [[Wikimedia Cloud Services]]
* [[Portal:Toolforge|Toolforge documentation]]
* [[Portal:Cloud_VPS|Cloud VPS documentation]]
* [[Portal:Data_Services|Data Services documentation]]
* [[Help:Contents|List of all documentation pages]]

{{:Help:Cloud Services communication}}
Latest revision as of 16:03, 6 October 2021
IRC is the preferred discussion platform for Wikimedia Cloud Services.
The main channel is called #wikimedia-cloud​connect and it's hosted on the libera.chat network (all discussions are publicly logged).
For general information about IRC usage in other Wikimedia projects, see m:IRC.
Code of Conduct
By participating in the IRC channel you agree to adhere to the Code of Conduct for Wikimedia technical spaces.
We also encourage everyone to follow the Technical Engagement Social Norms.
What to do there
#wikimedia-cloud connect is a help channel for anything related to services provided by Wikimedia Cloud Services.
Things you can do there:
  1. Ask for help about the provided services (Toolforge, Cloud VPS, Data Services, etc.)
  2. Request attention for a bug filed in Phabricator
  3. Ask for access to a specific project
  4. Record Server Admin Log messages by sending !log project message messages
The occasional off-topic discussion about real life and events at Wikimedia is permitted in moderate quantities.
Forbidden behavior
Additionally, there are certain rules we strictly enforce to create a healthy discussion environment:
  1. No spamming/advertising
  2. No shouting (i.e. using all capital letters for every word)
  3. No pasting code snippets longer than 2-3 lines (use a pastebin for that)
People who are persistently disruptive may be temporarily or permanently banned from the channel.
You should also avoid publishing any kind of potentially personal information on the channel as it is publicly logged and viewable by all. If absolutely needed, feel free to send a private message to your recipient.
Accessing the channel
The channel is open to anyone so first make sure you can connect using an IRC client.
Once connected just type /join #wikimedia-cloud and that should be it!
Conversations in the #wikimedia-cloud channel are publicly logged at https://wm-bot.wmcloud.org/browser/index.php?display=%23wikimedia-cloud
Status updates
You can access the #wikimedia-cloud-feed​connect channel if you want to know about:
In this channel, you will find various bots relaying that type of information (wikibugs, icinga-wm, shinken-wm, and stashbot).
Additional information
Communication and support
We communicate and provide support through several primary channels. Please reach out with questions and to join the conversation.
Communicate with us
WayConnectBest for
Phabricator Workboard#Cloud-ServicesTask tracking and bug reporting
IRC Channel#wikimedia-cloud​connect
Telegram bridge
mattermost bridge
General discussion and support
Mailing Listcloud@Information about ongoing initiatives, general discussion and support
Announcement emailscloud-announce@Information about critical changes (all messages mirrored to cloud@)
News wiki pageNewsInformation about major near-term plans
Cloud Services BlogClouds & UnicornsLearning more details about some of our work
Wikimedia Technical Blogtechblog.wikimedia.orgNews and stories from the Wikimedia technical movement
Last edited on 6 October 2021, at 16:03
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