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          alibris has 1 locations, listed below.

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            • alibris

              2560 9th St Ste 215 Berkeley, CA 94710-2565

              BBB Accredited Business

            Business Profilealibris

            Wholesale Books
            BBB accredited business

            Contact Information

            2560 9th St Ste 215

            Berkeley, CA 94710-2565

            Visit Website
            (510) 594-4586

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            Customer Reviews

            1.29/5

            Average of 28 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            37 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/15/2017

            Years in Business: 26

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            alibris is an online store that sells new books, used books, out-of-print books, rare books, and other media through an online network of independent booksellers.

            Business Details

            Location of This Business
            2560 9th St Ste 215, Berkeley, CA 94710-2565
            BBB File Opened:
            3/7/2000
            Years in Business:
            26
            Business Started:
            4/1/1998
            Business Incorporated:
            5/17/2004
            Accredited Since:
            8/15/2017
            Type of Entity:
            Corporation
            Number of Employees:
            80
            Alternate Business Name
            • alibris, Inc.
            Business Management
            • Mr. Mike Feldman, Director of Client Services
            Contact Information

            Customer Contact

            • Mr. Mike Feldman, Director of Client Services
            Additional Contact Information

            Fax Numbers

            • (510) 652-2403
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            37 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/07/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            August of 2023 I purchased a book on their website, The book that arrived was not what I ordered. I returned it per their return authorization instructions. Since then I have been emailing back and forth with their **************** people about getting a credit. They will look into it, they need more information from me, then the credit was issues (no credit show on my credit card) Back and forth again. THEN they say I have to contact **************** ??? (Who was I emailing with? The only phone number for them is a recording directing me to the website. Im out the money and the book and get NO help from them.
            Read More
            Read 36 More Complaints

            Customer Reviews

            28 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Danielle L

            04/09/2024

            I did not receive the textbook I ordered. It was lost in the mail and never to my doorstep. After multiple attempts to reason with customer service, they have decided neither to ship me another book, refund me, or give me a discount to order another book.
            Read 27 More Customer Reviews

            Local BBB

            BBB serving the San Francisco Bay Area and Northern Coastal California

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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