We use cookies to provide you with the best experience and to help improve our website. View Privacy Statement
Password Help
Change Shared Account (O365)
Create New Account
What is a BGSU Account?
All active members of the BGSU community are provided with a BGSU Account. The account allows access to the MyBGSU Portal, BGSU Email, Canvas, OneDrive file storage, and many other services. It serves as the primary account for everyone at BGSU.
BGSU Account Status Timeline
All ACTIVE BGSU faculty, staff and students are provided a BGSU email account. However, in accordance with BGSU's license agreement with Microsoft, as ones affiliation with the university changes, account access does the same. Use the BGSU Account Status Timeline below for information on how BGSU email access may alter based on various status changing scenarios.
Teaching Graduate AssistantAccess removed after 365 days*Access terminated when NOT enrolled in a program
All Other StudentsEmail only access for life**Access terminated when NOT enrolled in a program
Staff (Administrative & Classified)Email only access for lifeAccount disabled on departure date
FacultyEmail only access for lifeAccount remains open for 365 days
*Contact Information Technology Services (ITS) if you would like to have your account reactivated and set to alumni status. If the student is a former faculty/staff, activation will be dependent on the supervisor's approval.
**Email access for life is only available to students who graduated in or after 2012, due to the terms of our license agreement with Microsoft.
Account Status Timeline FAQ
When are accounts for students first created?
Upon being accepted to Bowling Green State University, students will receive instructions on how to create their BGSU account.
When do faculty/staff first receive their BGSU account?
Staff: receive their BGSU account shortly after HR is notified by department of their accepted offer
Faculty: receive their BGSU account shortly after their college either requests a guest ID or sends information to HR
What does "email only" access mean?
Email only access is just that, access to only email. This access does not include Microsoft Office (Word, PowerPoint, Excel) or SharePoint (OneDrive and Sites). Our software use license agreement with Microsoft allows for only email accounts to BGSU alumni. 
For information on changes to other accounts, please contact ITS.
What if I have multiple statuses?
If you have multiple statuses, your account changes will reflect the most current status. For example: You graduated from BGSU and then were hired on as a staff member. Because you became a staff member after you were a student, your current status is Staff and account changes will reflect those of staff. If you did graduate from BGSU, but another status is set to disable your account, please contact ITS to inquire about having your account re-activated*.
*If your account has been terminated based on your status, reenabling is only available for up to 12 months, if not, your account is deleted.
As a Graduate Assistant, am I considered faculty?
If you are a Graduate Assistant that has taught a class at BGSU, you are considered a faculty.
When do I know if I am currently enrolled in a program?
A student can be terminated from their program based on any of the following scenarios:
Four semesters have passed since the last course was completed
A student is put on academic probation for poor grades, hits the end of the probation period and has not brought their GPA up to a 2.0
The student is expelled or has committed a serious breach of University protocol
Certain students are never enrolled in a program at BGSU - those include guest students and College Credit Plus (CCP) students
Do BGSU alumni use their email accounts after graduation?
Less than 5% of the BGSU alumni use their email accounts after graduation.
If I set an automatic reply, how long will it be active?
Automatic replies set for those leaving the university will be active for as long as the supervisor determines necessary; the user will no longer have access to the account.
Account Security
BGSU uses both your BGSU Password and Duo Two Factor Authentication to protect your account. The purpose of using two methods of identification is to better protect your data and works under the premise that an unauthorized user is unlikely to be able to supply both required methods of identification.
More Information on Two Factor
Device Setup
We encourage you to setup your personal device using your BGSU Account to connect to the wireless network, access email, get updates from Canvas, and use Microsoft Office for free. 
More Information on Personal Devices

Bowling Green State University
Bowling Green, Ohio
Make A Gift
A-Z Links
Campus Directory
Consumer Information
Parent, Family and New Student Connections
Technology Support
 Report an Issue
Accessibility Enhanced Pages
BGSU offers alternative versions of all of its pages for our users. You can select the high-contrast version below to persist throughout your BGSU website experience. Accessibility Information
To individuals with disabilities, please indicate if you need special services, assistance or appropriate modifications to fully participate in events by contacting Accessibility Services, access@bgsu.edu, 419-372-8495. Please notify us prior to the event.
Title IX Administrative Contact information
Complaints or notice of alleged policy violations, or inquiries about or concerns regarding Title IX (sexual harassment) and procedures, may be made internally to: Lakeshia Dowlen, Title IX Coordinator, Office of Title IX, 207 Hayes Hall, Bowling Green, Ohio 43403, 419-372-8476. Inquiries may be made externally to: Office for Civil Rights (OCR) U.S. Department of Education 400 Maryland Avenue, SW Washington, D.C. 20202-1100 Customer Service Hotline #: (800) 421-3481 OCR@ed.gov
Title IX Deputy Coordinators
See It. Hear It. Report It.
It is the responsibility of each person within the university community to take action when an issue or concern arises.

Report concerns or information of alleged misconduct
BGSU LogoService DeskReported IssuesIT Services & FormsKnowledge BaseMy TicketsITS ChatContact ITSHoursAccountEmailPasswordUniversity DevicePersonal DeviceWindows Version UpdatesStudentsConnect your DeviceAccess BGSULabsPrintingStudent Technology FAQWork for ITSTech Tips for eCampus StudentsClass Registration TipsFaculty/StaffUniversity DevicesRequest New DeviceRequest Office Device SoftwareRequest Classroom/Lab SoftwareDevice & Accessory Purchasing GuidelinesCanvasPeopleSoftClassroom AssistanceTelephonesRemote Teaching StrategiesRemote Tools & SoftwareTech Tips for Remote Faculty & StaffAboutAbout ITSOffice of the CIOCIO Advisory BoardStrategic PlanIT PoliciesWebinarsContactHoursInformation SecurityPassword SupportEmail PhishingTwo Factor AuthenticationInternational Travel GuidelinesCompromised AccountsNetwork SecuritySecurity TrainingProjectsProject ReportingIT Project GainsProject Evaluation/LeanBGSU RequestIT Project Management & Project Assurance ProcessLeanBGSUProject Governance ProcessesFRED Project SiteIdentity Management UpgradeCampus Wireless UpgradeApproved ITS Projects & EnhancementsVP PortfolioProject Approval PipelineCompleted Projects & EnhancementsIT Project Approval ProcessIT Project ClassificationsIT Project Priority DefinitionsIT Project Status DefinitionsIT Project Health DefinitionsContact419-372-0999ITS ChatHoursGoogle Map DirectionsFacebookTwitterInstagramYouTubeGet HelpService CatalogKnowledge BaseReported IssuesITS ChatContact ITSGive MyBGSUEmailEmail