So Long Time Warner Cable: Charter to Retire Maligned Brand

  • Combined companies to be called Charter Spectrum after close
  • CEO vows to improve service and get it ‘right the first time’
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The brand you love to hate is going away.

Time Warner Cable, which had the worst customer-service score in any industry according to a 2015 survey, won’t survive Charter Communications Inc.’s acquisition. Charter closed its $55.1 billion purchase of Time Warner Cable Inc. Wednesday, about a year after it announced the deal and more than two years after it put the New York-based cable provider in play with a hostile takeover offer.