Phone line wait times
We are experiencing high call volumes and there may be a wait to get through to us by phone. Please be advised that you may also contact us via our webchat or contact us form.
Contact the council
Contact us online
Contact us form
To help us deal with our enquiry as quickly as possible, include your:
enquiry or message
Chat to us online via the "chat live with us" icon at the bottom of the screen.
Please note that this service is only available during opening hours and when advisors are not busy responding to other webchats.
The line is open:
Monday to Thursday 9am to 5:30pm
Friday 9am to 5pm
We are closed on bank holidays.
In an emergency
You can call us in an emergency with concerns about the safety of children or older people, housing emergencies or dangerous problems on roads and pavements.
Find your councillor
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