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Everyone you know uses Zoom. That wasn't the plan
Story by Jon Sarlin, CNN Business
Video by Jon Sarlin and Janelle Gonzalez, CNN Business
Photo illustration by Ken Fowler
Updated 4:28 PM ET, Sun November 29, 2020
The tweet was when Eric Yuan knew something had to change.
Boris Johnson, the UK prime minister, shared a photo from his first ever virtual cabinet meeting. The cybersecurity red flags jumped out immediately.
See more from this year's Risk Takers, featuring 10 leaders making 10 big bets to push business forward.
Some cabinet secretaries' Zoom screen names were visible, you could see which platform the cabinet was running its computers on, and most glaringly, the meeting ID was visible for all to see.
The significance of the moment was not lost on the team at Zoom.
"That was the big aha moment," Zoom board member Santi Subotovsky told CNN Business.
Zoom founder Eric Yuan poses in front of the Nasdaq building after the company's IPO in April 2019. (Kena Betancur/Getty Images)
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The New York Times had raised the flag on "Zoombombing,"New York State Attorney General scrutinizing its data practices#StayHomeSaveLivespic.twitter.com/pgeRc3FHIpMarch 31, 2020Zoom pushed out an updateschoolschurch groupsweddings,according to ForbesRuPaul Super Bowl ad in 2000successful IPO later that yearCisco for $3.2 billionCisco made its billionsbeth.technologymindboggling month of coronavirus-fueled growthgrandparents understood"Zoombombing."encryptionChinese serverspicked apartLawsuits were filedNew York City schoolsa blog purchasing Keybase90-day product freezesince come to an agreement New York City public schoolsZoom's stock crateredmassive profitsno stranger to copyingZoom warned in its annual reporterroneously referred to Zoomtriple its workforce in IndiaZoom is MalwareZoom isn't Malwarewrote Doc SearlsZoom profit skyrockets 3,300% on remote work trendZoom is backing away from China — and doubling down on IndiaZoom's massive 'overnight success' actually took nine years