Federal Department of Foreign Affairs FDFA

Services for Swiss nationals abroad
Swiss embassies abroad serve as points of contact for Swiss citizens abroad. © Keystone
The local Swiss representation is the first point of contact for Swiss nationals abroad in need of consular services. The FDFA website has further information on the range of services available, an online desk for certain services and a direct link to the passport application form.
FDFA consular services abroad
Choose your service!
The FDFA Helpline is available around the clock to assist with matters relating to consular services.
Swiss nationals residing abroad can access the following services directly via the online desk:
The relevant Swiss representation abroad can answer any questions concerning the FDFA online desk.
 Swiss representations
Register with the online desk
Register with SuisseID
You can also register with SuisseID at the online desk. 
Apply for a passport 
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Last update 16.10.2020
FDFA Helpline
Effingerstrasse 27
3003 Bern
+41 800 24-7-365 / +41 58 465 33 33
+41 58 462 78 66
The Helpline FDFA deals as central contact point with matters relating to consular services.
365 days a year – around the clock 
vCard Helpline FDFA (VCF, 5.6 kB)
Skype: helpline-eda
Phone free of charge from abroad with SkypeAttention: you will receive an “error” message if the Skype application is not installed on your computer or smartphone. If such a message appears, please proceed to install it right off, simply by clicking on the following link: Download Skype
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